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Page How to Use this Module.................................................................i Introduction..................................................................................ii Learning Outcome 1 Assess Quality of Received Materials.......1 Learning Experiences/Activities...................................................2 Information Sheet 1.1..................................................................3 Operation Sheet 1.1.....................................................................4 Operation Sheet 1.2.....................................................................5 Operation Sheet 1.3 ....................................................................6 Operation Sheet 1.4.....................................................................7 Operation Sheet 1.5.....................................................................9 Operation Sheet 1.6...................................................................12 Operation Sheet 1.7...................................................................14 Operation Sheet 1.8...................................................................16 Learning Outcome 2 Assess Own Work...................................18 Learning Experiences/Activities.................................................19 Operation Sheet 2.1...................................................................20 Learning Outcome 3 Engage in Quality Improvements...........26 Learning Experiences/Activities.................................................27 Operation Sheet 3.1...................................................................28 Operation Sheet 3.2...................................................................29 Operation Sheet 3.3 ..................................................................30 Operation Sheet 3.4...................................................................31 Operation Sheet 3.5...................................................................35
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This module contains information and suggested learning activities on Applying Quality Standards. It includes application of relevant safety procedures and regulations, organization procedures and customer requirements. This module consists of three (3) learning outcomes. Each learning outcome contains learning activities with instruction sheets. Before you follow the instruction, read the information sheets and answer the self-check and activities provided to assess your competence by your teacher. He/she will check if you have acquired the knowledge necessary to perform the skill portion of the particular learning outcome. Upon completing this module, report to your teacher for assessment. If you pass the assessment, you will be given a certificate of completion. SUMMARY OF LEARNING OUTCOMES Upon completion of the module the students should be able to: LO1 Assess quality of received materials LO2 Assess own work LO3 Engage in quality improvement ASSESSMENT CRITERIA Refer to assessment criteria of learning outcomes 1-3 of this module. PREREQUISITES None
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Learning Outcome 1: Assess quality of received materials Assessment Criteria 1. Work instruction is clearly understood and is carried out in accordance with standard operating procedures 2. Received materials are checked against workplace standards and specification 3. Faulty materials related to work are identified and isolated 4. Faults and any identified causes are recorded and or reported to the supervisor concerned in accordance with standard operating procedures or workplace procedures 5. Faulty materials are replaced in accordance with workplace procedures References
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Online.[URL] http://www.sreb.org. Accessed: February 20, 2008. Online. [URL] http://www.cs.trinity.edu/About/The_Facilities/ lab_rules.cgi. Accessed: February 21, 2008. Online. [URL] http://www.ieor.berkeley.edu./Labs/labRules.htm. Accessed: February 21, 2008. Online. [URL] http://exchanges.state.gov/forum/journal/ bus9activities.htm#c. Accessed: May 1, 2008. Online. [URL] http://www.spsc.org. Accessed: May 1, 2008. Online. [URL] http://web.missouri.edu/~jourvs/rtcodes.html. Accessed: May 1, 2008. Online. [URL] http://cjnetworks.com/~cgrandy/chesm. Accessed: May 6, 2008. Online. [URL] http://www.isogroup.iserv.net/14000.html. Accessed: May 7, 2008.
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LEARNING EXPERIENCES/ACTIVITIES
Learning Outcome 1: Assess quality of received materials Learning Activities Special Instructions
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1.1. Workplace Standard Operating Procedures 1.2. Computer Laboratory Policies and Procedures 1.3. Policies and Procedures in Using your Computer 2. Accomplish the following Operation Sheets: 1.4. Checklist in assessing quality of received materials 1.5. Memorandum Receipt 1.6. Inventory Form
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Quality standards if attained meet the needs and interests of clients and enable them to realize their rights. Technology standards for students taking up PC Operation is based on passing the National Certificate II (PC Operation NC II) given by the TESDA. The students are encouraged to level themselves on the standards set by DepEd and TESDA. Quality standards give teachers and schools a framework for planning technology-based activities that not only support instruction but also improve students technology skills. The standards cover six categories: basic operations and concepts social, ethical and human issues technology productivity tools technology communication tools technology research tools Technology problem-solving and decision-making tools
Setting technology standards and designing ways to assess all students technological competency are necessary. The standards should be focused on identifying technology skills that students need for school and the workplace.
What DepEd is doing to set standards? 1. DepEd developed Competency-Based Curriculum, Contextual Learning Matrix and Instructional Modules based on TESDA Training Regulations
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Students are encouraged to have 80% grade and above in Technical-vocational subjects
1. Use the computers for academic purposes only. Use only the computer assigned to you. 2. All equipment must be used in a manner consistent with the school policies and copyright laws. Misuse of either may result in disciplinary action and possible fines. 3. Do not interchange the hardware components of your computer with others computer. 4. Check and test the computer units in the laboratory. List down the materials that are functional and non-functional. 5. Maintain the materials/equipment/tools in the computer laboratory. Help maintain the computer units and their accessories. Report the problems that you may encounter when using your computer. Replace faulty computer parts. 6. Follow computer laboratory rules. (Learn to follow set of computer laboratory rules before, during and after using your computer to ensure its maintenance). 7. Always refer to the rubrics when assessing your outputs. (See rubrics in LO2).
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1. The laboratory is open between 8:00am and 5:00pm, Monday to Friday. The non-ICT teachers may request for special schedule two days before their classes in order to be accommodated in the laboratory. Maximize your regular PC Operation schedules. 2. All computer users must sign in the logbook provided at the laboratory. This information is used to track laboratory usage and determine when additional equipment is needed. 3. Wear your school Identification Card (ID) at all times when using the computer equipment. 4. Most students are in the laboratory to work. Refrain from noise and disruptive behavior. 5. Put your things/bags in your locker/cabinet or designated place. 6. Do not take foods and beverages in the laboratory - spillages on computer equipment can be disastrous. Treat the equipment as your own. 7. Maintain cleanliness and orderliness. Return the chairs to their proper places before leaving the laboratory. 8. Logout when you leave the laboratory. 9. Lab staff may instruct anyone violating the rules to leave the laboratory.
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POLICIES AND PROCEDURES IN USING YOUR COMPUTER Always scan your diskettes/flash drive before opening them. Report any strange messages on the computer. These messages may indicate virus infection.
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3. Do not install any software on the computers without permission. It will be deleted immediately and without notification. 4. Do not change any of the software settings used on the computers. These include things such as start-up files, terminal settings, network configurations. 5. Do not attempt to add, disconnect, attach, borrow and/or remove any hardware components to/from the computers. 6. Do not personalize your computer by installing screen savers changing the desktop background changing video and audio settings adding, changing or moving icons on the desktop.
7. Report to the teacher any problem about your computer for immediate action.
Note: The teacher may add rules applicable to his/her class and to the computer laboratory. These rules may be posted in the laboratory to guide the students accordingly.
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QUALITY CHECKING PROCEDURES ASSESSING QUALITY OF RECEIVED MATERIALS Directions: Use this checklist when assessing quality of received materials for the shop. Sample Form: Qty Unit Description Unit Price Amount (Check or wrong mark) Remarks (Received/ Rejected)
Received/Checked by:
_____________________________
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SAMPLE OF ACCOMPLISHED CHECKLIST IN ASSESSING QUALITY OF RECEIVED MATERIALS Directions: Use this checklist when assessing the quality received materials for the shop. (Check or wrong mark) X Remarks (Received/ Rejected) InaccurateDelivered A4, Rejected/ returned to the supplier Accuratereceived
Qty
Unit
Description
Unit Price
Amount
3 2
reams pcs
P 140.00 P 35.00
P 420.00 P 70.00
Received/Checked by:
_____________________________
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Instructions: This form shall be prepared in duplicate. Always draw a heavy diagonal line along the first line in blank immediately after the last item. A similar line diagonally from the horizon line to the last blank line. At the bottom of this form, after both copies are properly signed by the receiving officer the original copy should be kept by the accountable teacher/ officer and the duplicate by the receiving person.
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___________________________
Date TO: ____________________________ (Name of Student) Year & Section: _________________ Specification of Equipment:
______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________
Issued by:
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Computer Laboratory MEMORANDUM RECEIPT February 21, 2008 Date TO: Chester B. Ramos Year and Section: IV- Cheerful Specification of Equipment: 1 laptop Intel Pentium M Processor 760 (2GHZ) 1 mouse 1 scanner
Issued by:
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Donor
Remarks
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Computer Laboratory ANNUAL INVENTORY FORM List of Tools/ Equipment/ Materials 1 monitor 1 CPU 1 AVR 1 mouse 1 scanner 1 printer 1 stapler 1 refill ink 1 web camera 1 flash drive Date Received/ Purchased 2/22/2008 2/22/2008 2/22/2008 2/22/2008 2/22/2008 2/22/2008 2/22/2008 2/22/2008 2/22/2008 2/22/2008 Donor DTI DTI DTI DTI DTI DTI DTI DTI DTI DTI Status (Functional or Non-Functional) Functional Functional Functional Functional Functional Functional Functional Functional Functional Functional Inspected by: Remarks
Prepared by:
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Computer Laboratory WEEKLY INVENTORY REPORT Name of Student: ___________________________ Year and Section: ___________________________ Date Computer Number Input/Output Devices Status (Functional/ Faulty/ Replaced Remark s
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Computer Laboratory WEEKLY INVENTORY REPORT Name of Student: _______________________________ Year and Section: _______________________________ Date 6-10-08 Computer Number O3 Input/Output Devices Monitor Mouse AVR Printer Scanner CPU Status (Functional/ Faulty/ Replaced Functional Non-Functional Functional Functional Non-Functional Functional Remarks
Reported by:
Reported to:
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Date
Computer Number
Remarks
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Noted by: ________________________________ Principal ACTION: Request for Funding Purchase needed tools/equipment/materials Repair/Replace
Date: Version No.:
LO 1. ASSESS QUALITY OF RECEIVED MATERIALS APPLYING QUALITY STANDARDS
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Learning Outcome 2: Assess own work Assessment Criteria 1. Documentation relative to quality within the school/institution is identified and used. 2. Completed work is checked against workplace standards relevant to the task undertaken. 3. Information on the quality and other indicators of production performance are recorded in accordance with workplace procedures. 4. In cases of deviations from specific quality standards, causes are documented and reported in accordance with the workplaces standards operating procedures. References:
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Online.[URL] http://www.sreb.org. Accessed: February 20, 2008. Online. [URL] http://www.cs.trinity.edu/About/The_Facilities/ lab_rules.cgi. Accessed: February 21, 2008. Online. [URL] http://www.ieor.berkeley.edu./Labs/labRules.htm. Accessed: February 21, 2008. Online. [URL] http://exchanges.state.gov/forum/journal/ bus9activities.htm#c. Accessed: May 1, 2008. Online. [URL] http://www.spsc.org. Accessed: May 1, 2008. Online. [URL] http://web.missouri.edu/~jourvs/rtcodes.html. Accessed: May 1, 2008. Online. [URL] http://cjnetworks.com/~cgrandy/chesm. Accessed: May 6, 2008. Online. [URL] http://www.isogroup.iserv.net/14000.html. Accessed: May 7, 2008.
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LEARNING EXPERIENCES/ACTIVITIES
Learning Outcome 2: Assess own work Learning Activities Special Instructions
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Directions: This rubric will be used in Module 1 PC Operation: Word Processing Application Tool for Assessing Word Application Output Criteria Over-all page make-up Effects, background, colors, and graphics enhance the information presented Appropriate size, format and layout, design and uniformity with the theme and content Balance Ease and comfort in looking/reading the output Readable and appealing to the reader Use of font to create a personality for the presentation Choice of margins, line, spacing and linking Consistency Selection of font style, size, formats of titles and Spacing Accuracy/Mechanics Mastery of conventions (spelling, punctuation, capitalization, paragraphing) Integration of Technology Effectively used the word application, inserted graphics, scanned pictures, surfed the net for needed data, used Encarta and used other functions of the computer to make the output excellent Cooperation/Teamwork Clear evidence of teamwork. Team members shared the work load Total 100% 20% 20%
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20%
RUBRIC 2 Directions: This rubric will be used in Module 2 of PC Operation: Operating a Spreadsheet Application.
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Tool for Assessing Spreadsheet Output Criteria A. Accuracy 1. Correctness of entries 2. Use of appropriate form B. Non-Linear Technology (Use of Hyperlinks to other sources of Information Technology) C. Oral Presentation 30% 30% 20%
20%
Total
100%
RUBRIC 3 Directions: This rubric will be used in Module 3 of PC Operation: Operation of a Presentation Package. Tool for Assessing a Multi-media Presentation
Date: Version No.:
LO 2. ASSESS OWN WORK ASSESSING OWN WORK
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Criteria A. Content and Relevance 1. Grammatical Composition 2. Relevance to the topic being presented B. Unity in Structure 1. Graphics/Tables/Pictures 2. Effects (action/motion/sounds/transition 3. Slide Design 4. Slide Layout C. Non-Linear Technology (Use of Hyperlinks to other sources of Information Technology) 1. User-friendly 2. Interactive D. Oral Presentation Total 20% 20% 5% 5% 5% 5%
QUALITY STANDARDS/INDICATORS
SAMPLE ASSESSMENT FORMS TO BE USED BY TEACHER OBSERVATION CHECKLIST:
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Students name: Teachers name: Assessment Center Competency standards Unit of competenc y: Instructions for the teacher:
1. Observe the student
2. Describe the assessment activity and the date on which it was undertaken. 3. Place a tick in the box to show that the student completed each aspect of the activity to the standard expected in the enterprise. 4. Complete the feedback sections of the form. Date of observation Description of assessment activity Location of assessment activity The student. LO 1. 1.1. 1.2. 1.3. 1.4. 1.5. Did the students overall performance meet the standard? Feedback to student: Teachers signature: Date: If yes, tick the box
a. b. c. d. e. Yes No
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Students name: Teachers name: Assessment Center Competency standards Unit of competenc y: Instructions for the teacher:
1. Observe the candidate [insert description of activity being observed].
2. Describe the assessment activity and the date on which it was undertaken. 3. Place a tick in the box to show that the candidate completed each aspect of the activity to the standard expected in the enterprise. 4. Ask the candidate a selection of the questions from the attached list to confirm his/her underpinning knowledge 5. Place a tick in the box to show that the candidate answered the questions correctly. 6. Complete the feedback sections of the form. Date of observation Description of assessment activity Location of assessment activity The candidate. Obtain and carryout instruction Check materials against workplace standards and specifications Identify faulty materials Record faults and identifies causes of faults related to work Replace faulty materials Yes No If yes, tick the box
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WRITTEN REPORT: Students name: Teachers name: Assessment Center Competency standards Unit of competency:
Date Use the checklist below as a basis for judging whether the candidates report meets the required competency standards. The students report. Overall did the candidates report meet the standard? Comments: Students signature: Teachers signature: Date: Date: Yes No If yes, tick the box
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Learning Outcome 3: Engage in quality improvement Assessment Criteria 1. Process improvement procedures are implemented in relation to workplace assignment. 2. Work is carried out in accordance with process improvement procedures. 3. Performance of operation or quality of product of service to ensure customer satisfaction is monitored. References:
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Online.[URL] http://www.sreb.org. Accessed: February 20, 2008. Online. [URL] http://www.cs.trinity.edu/About/The_Facilities/ lab_rules.cgi. Accessed: February 21, 2008. Online. [URL] http://www.ieor.berkeley.edu./Labs/labRules.htm. Accessed: February 21, 2008. Online. [URL] http://exchanges.state.gov/forum/journal/ bus9activities.htm#c. Accessed: May 1, 2008. Online. [URL] http://www.spsc.org. Accessed: May 1, 2008. Online. [URL] http://web.missouri.edu/~jourvs/rtcodes.html. Accessed: May 1, 2008. Online. [URL] http://cjnetworks.com/~cgrandy/chesm. Accessed: May 6, 2008. Online. [URL] http://www.isogroup.iserv.net/14000.html. Accessed: May 7, 2008.
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LEARNING EXPERIENCES/ACTIVITIES
Learning Outcome 3: Engage in quality improvement Learning Activities Read and analyze the Operation Sheets on the following: Workflow - Students Output - Computer Maintenance Safety and Environment Aspects of Production Processes
Observe protocol
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Step 2 Encode the given work, always follow the given format
Step 3 Step 4
Note:
Step 6
Dont forget to ask the assistance of your teacher if you can not follow any of the given steps to ensure quality output
Submit your work to your teacher for assessment (use the rubrics in LO2)
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Work Flow Computer Maintenance Step 1 Check computer system accordingly which corresponds to specification and requirement s Step 2
If there are faulty tools/ equipment/materials, request for immediate action from the teacher/principal
Submit Daily/Weekly Inventory Report to the teacher and forward it to the principal
ALWAYS REMEMBER: Safety and environment aspects of production processes and Occupational Health and Safety Procedures (OHS)
Step 4 Repair/Replace faulty tools, equipment Remember: Necessary materials for ensuring work delivery are conformed to the task Proper tools, equipment and testing devices for maintenance purposes are obtained and checked against correct operation and safety
Step 3
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Quantity
Quotation
Requested by: _______________________________ Name of Teacher Recommending Approval: ________________________________ Head Teacher Approved by: ________________________________ Name of Principal Source of Fund: Computer Laboratory Fee PTCA Community Linkages (Sponsor) MOOE
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3.4.2. Computing safety Always follow steps in proper shutting down a computer. See to it that you checked and unplugged power cord to wall outlet. Use surge protectors or UPS (Uninterruptible Power Supply) if you have inconsistent supply of electricity. These will help if theres a power failure. UPS can give you much enough time to save and shut down properly your computer. Organize and lay out wires and add some cable wrap, cable turtle or a wire loom which lets you bundle all your cords into one neat spot. Know the maximum amperes of electricity safely. Dont plug so many appliances into same outlet at the same time Keep your computer in a clean well-ventilated area. Dont block the air vents on your monitor by piling papers or books on top of it. Most fans are on the back of the computer, so position the computer a few inches from the wall. Open the computer case once or twice a year and use a computer vacuum or can of compressed air to clean out build up dust and debris.
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3.4.3. How to protect your computer You should protect your computer from the following: 1. Temperature Extremes computers need to be in a well-ventilated place, not in a place that is too cold or too hot. 2. Fire It is good to have fire-extinguishing equipment near your computer. Computers do not often survives fires. If the flames dont cause your systems case and circuit boards to burn, the heat might melt your hard disk drives and all the other components in place. 3. Smoke do not allow smoking in your computer room. Smoke can be very damaging to your computer equipment. It may damage the heads of magnetic disks, optical disks and tape drives. 4. Dust Keep your computer room dust free. Dust can collect on the heads of magnetic disks tape drives, optical drives. It will slowly destroy both the recording head and the media. 5. Earthquake Avoid placing computers on any high surfaces for example, on top of filing cabinet. Do not place heavy objects like bookcase or shelves near computers because they might fall on the computer. 6. Bugs Sometimes insects and other kinds of bugs find their way into computers. Spider webs inside computers collect dust. Older computers which had horizontal desktop cases were notorious fro attracting mice inside the case. 7. Humidity Keep the relative humidity of your computer room above 20%. However, if the computer room is humid, you may experience consideration on the computers circuitry, which can damage the electrical circuits. 8. Food and drinks One of the frequent causes of damage is accidentally spilling beverages or liquids on a laptop or keyboard. Keep food and drink away from the computer.
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How to protect your computer from: 9. Water Do not keep your computer in an area that is prone to flooding. Water can destroy your computer. The primary danger is an electrical short which can happen if water goes into the circuit board of your computer. 10. Theft Secure your computer from thieves. Many computers are relatively small and valuable; they can easily be stolen and sold. 11. Power Outrages Computers are also vulnerable to power interruption and power outages. Power interruption can damage your hard drive and power outages can result in loss of data or damage to files.
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Organizational Chart
Principal
Head Teacher
ICT Coordinator
PC Operation Teacher
PC Operation Teacher
Students
PTCEA/Community Linkages/Sponsors
Date: Version No.:
LO 3. ENGAGE IN QUALITY IMPROVEMENT ENGAGING IN QUALITY IMPROVEMENT
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