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EN SYAHRIZAN BIN ZAINAN MGT 162 GROUP 2: LEADING AND CONTROLLING

1. NURHAFIZA BINTI MOHD NASRI 2. NUR FARHANA ASYIQIIN BT KHAIROL KHASHIMI 3. NUR ATIKAH MUBARAK BASHIR 4. SITI NURATIQAH BINTI ABU AMIN 5. SITI NURAFIQAH BT ROKMAN 6.ABDUL WIRA BIN ABDUL YUSOP

2011108163 2011968757 2011773757 2011340983 2011570759 2011575193

INTRODUCTION OF MANAGEMENT The process of administering and coordinating resources effectively,efficiently and in an effort to achieve the goals of the organization.Management is process that contains several functions.To effectively manage an organization,a manager must perform management functions such as Planning,Organizing,Leading,and Controlling. LEADING: Leading is another of the basic function within the management process "Leading is the use of influence to motivate employees to achieve organizational goals" (Richard Daft).Managers must be able to make employees want to participate in achieving an organization's goals. Three components make up the leading function: Motivating employees Influencing employees Forming effective groups.

Leading is an important in organization The leading process helps the organization move toward goal attainment. Manager must capable of leading the members of their work groups toward the accomplishment to achieve the goal. Manager, who is effective leader, must understand the dynamic of individuals and group behavior, be able to motivate their employee, and be effective communication. For examples, if have any problem at company, the leader must settle the problem properly and effective. The best leader in today, them must also have vision. For examples, leader must have to know and understanding what will happen in future. So that, the leader must have strategy to face barriers in the future. They must directing other and dividing the task to their employee. The task must summit on time. The good leader also must motivating subordinates with effectively. For examples, every day they must come to office on time. As a good leader, he must demonstrate good value to its employees as timely, resolute in discharging their duties, and can divide the work. Leader must know how to advise employees. Manager must give prior warning letter before stop employees working at the company. Leaders should reprimand the employee by way of a good offense not by the gross. CONTROLLING: Controlling is monitoring the performance of the organization,identifying deviations between planned and actual results,and taking corrective action when necessary. Controlling consists of verifying whether everything occurs in confirmities with the plans adopted, instructions issued and principles established. Controlling ensures that there is effective and efficient utilization of organizational resources so as to achieve the planned goals. Controlling measures the deviation of actual performance from the standard performance, discovers the causes of such deviations Features of Controlling Function Following are the characteristics of controlling function of management: 1. Controlling is an end function- A function which comes once the performances are made in confirmities with plans. 2. Controlling is a pervasive function- which means it is performed by managers at all levels and in all type of concerns. 3. Controlling is forward looking- because effective control is not possible without past being controlled. Controlling always look to future so that follow-up can be made whenever required.

4. Controlling is a dynamic process- since controlling requires taking reviewal methods, changes have to be made wherever possible. 5. Controlling is related with planning- Planning and Controlling are two inseperable functions of management. Without planning, controlling is a meaningless exercise and without controlling, planning is useless. Planning presupposes controlling and controlling succeeds planning. 6. The control is exercised through a system. The system measures the performance of the management in terms of some predefined measures of output. It compares the output with the standard, identified the deviations from the standard, and corrects the management process to ensure that the plan continues to be effective in terms of achieving goals, objectives and targets. 7. The control system work on the principle of feedback. The feedback on the performance should be quick without any loss of time, so that corrective action can be taken immediately. The process of correction involves changes in the plan, reallocation of resources, application of new systems, procedures and rules. The best control is the one which brings the process back into operation on the main track without outside intervention. The control system must get into action automatically to correct the midstream adverse development.

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