HOME 5 1 9 - 6 3 2 - 7 8 1 1 CELL 5 1 9 - 4 9 6 - 7 0 4 5

1 2 0 5 W R I G L E Y R O A D . AY R , O N N 0 B 1 E 0 EMAIL K A I L E YA M S M I T H @ G M A I L . C O M

KAILEY SMITH

S U M M A RY Fast learning, hard worker with a amplitude of experience in several customer service oriented positions is eager to start using skills learned both during previous employment and in the class room. S U M M A R Y O F Q U A L I F I C AT I O N S Excellent customer service skills Ability to work in a fast paced and multi-tasked environment Excellent organization and learning skills Self motivated, hard worker and exible Management and leadership skills E D U C AT I O N BUSINESS MARKETING, CONESTOGA COLLEGE SEPT 2009P R E S E N T ( G R A D U AT I N G D E C 2 0 1 1 ) S TA N D A R D F I R S T A I D A N D L E V E L A C P R T R A I N I N G S T. J O H N S AMBULANCE 2011 HIGH SCHOOL DIPLOMA EXPERIENCE D R I V E R S E R V I C E S A D M I N I S T R AT O R , C H A L L E N G E R M O T O R F R E I G H T C A M B R I D G E , O N TA R I O M AY 2 0 0 8 - J A N 2 0 0 9 Paperwork management, including ling load paperwork, issuing paperwork to drivers and other paperwork as required Verify and/or updating information in Yard Management System Support to drivers such as answering enquiries, maintaining and distributing driver supplies, checking driver and unit les for distribution Clerical work WAREHOUSE MANAGEMENT SYSTEMS CONTROLLER, LOBLAW DISTRIBUTION C A M B R I D G E , O N TA R I O O C T 2 0 0 6 - M AY 2 0 0 8 Manage daily loads to ensure the coordination and balance under WMS. Work with the loading coordinator to identify and investigate departure problems. Adjust work load as required to reect department needs. Investigate and identify all procedural errors/issues. Maintain an accurate daily log and run all required labour reports. A D M I N I S T R AT I V E A S S I S TA N T, D U N D E E W E A LT H M A N A G E M E N T W AT E R L O O , O N TA R I O M A R 2 0 0 6 - A U G 2 0 0 6 ( C O N T R A C T ) Designed marketing material (brochures, newsletters, etc) Ordered marketing & ofce material Ofce organization

 Client relations Clerical work MANAGER, CANADIAN TIRE GAS BAR K I T C H E N E R , O N TA R I O O C T 2 0 0 4 - A P R 2 0 0 6 Responsible for making orders for merchandise Hired and trained new staff Banking, scheduling & paperwork Certied Propane Filling (now expired) Property maintenance (landscaping, painting, etc.) A R E N A C O N C E S S I O N S TA N D S M A N A G E R , S S A E N T E R P R I S E S K I T C H E N E R , O N TA R I O N O V 2 0 0 3 - A P R 2 0 0 4 ( S E A S O N A L ) Cashier Food preparation Cleaning & stocking concession D I R E C T F O O D S E R V I C E S A L E S , M C D O N A L D S R E S TA U R A N T K I T C H E N E R , O N TA R I O J U N E 2 0 0 1 - A P R 2 0 0 3 Responsible for greeting and fullling customer orders Cashier Food preparation Cleaned S E R V E R / H O S T E S S , I TA L I A N C O R T I N A C L U B K I T C H E N E R , O N TA R I O D E C 2 0 0 0 - D E C 2 0 0 4 Set and cleared tables Greeted guests Served individual dishes and buffet style On-call for special events or occasions COMPUTER LITERACY Quick learner, with a WPM average of 38. Procient in the following suites of software: Microsoft Ofce Suite Microsoft Access Microsoft Visio Maximizer Enterprise Adobe Creative Suite WMS YMS (Yard Smart) AS400