1 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

BRIEF ALCATEL-LUCENT OVERVIEW

COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

BRIEF ALCATEL-LUCENT OVERVIEW

A high-level introduction to Alcatel-Lucent that defines who we are, what we do, and what we stand for.

3 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

VISION TO REALIZE THE POTENTIAL OF A CONNECTED WORLD. OUR MISSION TO DELIVER THE INNOVATION OUR CUSTOMERS NEED TO STAY AHEAD, TO EVOLVE, TO BECOME MORE EFFICIENT, AND TO MOVE AT THE SPEED OF IDEAS. CORPORATE SIGNATURE AT THE SPEED OF IDEAS.
4 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

ALCATEL-LUCENT REALIZING THE POTENTIAL OF A CONNECTED WORLD

BROADBAND EVERYWHERE is speeding up life and business. It takes NO TIME to go from having a NEW IDEA, to TOUCHING PEOPLES LIVES. We must innovate and HELP OUR CUSTOMERS INNOVATE at the speed of ideas.
Ben Verwaayen
Chief Executive Officer

FAST FACTS

Headquarters: Paris, France Annual revenues: approx. 16 billion Employees: approx. 79,000 More than 130 countries

R&D budget: 2.5 billion Active patents held: 27,900 Patents awarded in 2010: 2,400 Nobel Prizes won: 7

5 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

BELL LABS INNOVATING AT THE SPEED OF IDEAS

GLOBAL REACH
PRESENCE IN 8 COUNTRIES Belgium China France Germany India Ireland South Korea United States

A HERITAGE OF INNOVATION
LIFE-CHANGING TECHNOLOGIES DSL PON WiMAX WDM The transistor Digital signal processing CCD Communications satellites The laser Cellular telephony

MARKET IMPACT
27,900 active patents Collaboration with >250 universities worldwide Multiple Open Innovation Initiatives

DEFINING THE FOREFRONT OF THE INDUSTRY

2010 BREAKTHROUGHS lightRadioTM 100G optical transmission DSL Phantom Mode

6 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

GLOBAL REACH % OF 2010 REVENUES

N. AMERICA: ~36% EUROPE: ~32% ASIA PACIFIC: ~18% REST OF WORLD: ~14%

Canada

USA

Ireland UK Belgium France Germany Turkey Netherlands Israel Italy Spain

Russia Romania Poland Slovakia South Korea China India Taiwan Singapore

EMPLOYEE NATIONALITIES
more than 100

WORLDWIDE PRESENCE
more than 130 countries

Brazil Australia
Executive Briefing Centers Research Centers IP Transformation Centers Product and Solution Development Centers

7 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

CUSTOMERS WE SERVE
SERVICE PROVIDERS STRATEGIC INDUSTRIES ENTERPRISES

A leader in mobile, fixed, IP and optics technologies, and a pioneer in applications and services, we offer complete solutions that help service providers and their customers realize the potential of a connected world.

We provide end-to-end turnkey communications integration that improve quality of life through better energy management, efficient transportation and improved government services.

We help our enterprise and government customers worldwide interconnect their networks, people, processes and knowledge to make money and save money.

8 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

12 WATERCOOLER TRENDS IN TELECOMS

1. 4.

ECONOMIES HAVE A CONNECTION SPEED

2. 5.

THE WORLD INVESTS IN IMAGINATION

3. 6.

ONE CHATTY PLANET...

...GETTING CHATTIER BY THE MINUTE

IF A PICTURES WORTH A THOUSAND WORDS, VIDEOS WORTH MILLIONS

YOU ARE THE CONTENT

7.

STEP ASIDE HAL 9000

8.

SETTING A NEW THUMB SPEED RECORD

9.

SHOOTING PAST CLOUD 9

10.

TWO COUNTRIES, 300 MILLION HELLOS

11.

ONE GIANT LEAP FOR MOBILE DATA

12.

WAIT AND SEE IS NOT AN OPTION

9 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

ALWAYS ON, ALL THE TIME

FIXED BROADBAND CONNECTIONS WIRELESS BASE STATIONS SMARTPHONE USERS

4.2
Million

289
Million Billion apps downloaded

11

521
340
Million

Million

3.6

Million

Million

10

2007

2010

2007
10

2010

2007

2010

COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

HIGH LEVERAGE NETWORK (HLN)

11 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

HIGH LEVERAGE NETWORK A PLATFORM FOR VALUE CREATION

UNIVERSAL ACCESS
PROVIDE BROADBAND EVERYWHERE Deliver wireless all around Enable open access for all Bridge the fixed and mobile worlds

APPLICATION ENABLEMENT
CAPTIVATE YOUR CUSTOMERS Pioneer new media, new content, new applications Manage the real-time end customer experience

NETWORK EVOLUTION
LEVERAGE YOUR NETWORK Address the data explosion Deliver service innovation at speed Transform and simplify your network

OPERATIONAL TRANSFORMATION
TRANSFORM YOUR OPERATIONS Optimize costs Increase focus on superior QoE and growth drivers Mitigate transformation complexity and risk

12 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

HIGH LEVERAGE NETWORK ENABLES APPLICATION REVENUE

APPLICATION ENABLEMENT Enable an unrivalled customer experience Groundbreaking applications and personalized services Re-alignment of application development structures and processes Fuel innovation and create powerful new ecosystems

13 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

HIGH LEVERAGE NETWORK SUPPORTS NETWORK EVOLUTION

NETWORK EVOLUTION Connect everything and everyone from anywhere Manage the flood of traffic on the network Minimize the cost-per-bit and optimize efficiency Migrate from 2G/3G to LTE and all IP wireless

14 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

HIGH LEVERAGE NETWORK PROVIDES ACCESS TO MORE CUSTOMERS

UNIVERSAL ACCESS Ensures everyone can participate in a connected world Enables the connected world at work or play, in urban or rural locations Deliver services on any screen, indoors, outdoors and on-the-move

Deliver services in advanced markets and in emerging markets

15 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

HIGH LEVERAGE NETWORK ENABLES OPERATIONAL TRANSFORMATION

OPERATIONAL TRANSFORMATION Address data traffic growth with better network utilization and performance Take advantage of multivendor integration to deliver and manage complex network solutions Speed time to market with voice and data migration Reduce risks with pre-integrated solutions

16 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

THE DYNAMIC ENTERPRISE

GENESYS (CUSTOMER SERVICE APPLICATIONS)
ENABLE DYNAMIC CUSTOMER ENGAGEMENT Interactive Voice Response and voice portals eServices and social engagement Intelligent workload distribution Workforce optimization Analytics and performance management

COMMUNICATION APPLICATIONS AND PLATFORMS

FOSTER COLLABORATION Collaboration applications Voice, web and video conferencing Mobility Desktop phones and end points Communications platforms

NETWORK INFRASTRUCTURE
PROVIDE APPLICATION FLUENT NETWORK Service-aware networks Converged networks Data centers Managed access services

17 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

STRATEGIC INDUSTRIES
Delivering critical national infrastructure and helping improve quality of life through better energy management, more efficient transportation and improved government services.

THE CUSTOMERS WE SERVE

TRANSPORTATION Railways Highways Airports ENERGY Utilities Oil Gas PUBLIC SECTOR Defense Public Safety eGovernment

WHAT WE DELIVER
End-to-end communications systems integration from initial design to complete operation of the network. We integrate: Alcatel-Lucent network hardware and software Third party products Alcatel-Lucent applications

AN ENGINE FOR GROWTH

2010 ORDERS: 1.2 billion GROWTH IN 2010: 12% We leverage stimulus programs, government development funds and private public partnerships aimed at helping both developed and developing countries improve quality of life and drive economic development.

18 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

OUR CORPORATE RESPONSIBILITY A BUSINESS IMPERATIVE

ECO-SUSTAINABILITY
Continue to lead the industry in developing and deploying globally recognized innovation in eco-sustainable communications technologies.

DJSI leader in the Communication Technology sector

OUR PEOPLE

Invest in our people and talents while reflecting the diversity of the markets we serve.

Zero-tolerance stance on compliance violations; Collaborate and do business only with partners, including suppliers, contractors and sub-contractors, who share and support our values; Fully engage as citizens of the communities where we do business.

OUR VALUES

DIGITAL INCLUSION
Realize the potential of a connected world by developing and deploying affordable communication solutions.

19 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.

21 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS RESERVED.