Business Analysis Skills for Managers

OBJECTIVES This course is concerned with some of the essential aspects of business analysis. Key areas include understanding the business strategy, analyzing the business area and identification of necessary business process changes. By the end of this course, participants expect to: Describe how a business strategy is developed Use strategic analysis techniques Explain techniques to investigate an organizations business systems Describe an approach to improving business system Use techniques for the analysis and modeling of business systems Describe how recommendations for business improvement may be identified Use investment appraisal techniques Explain the importance of assuring the business case once the changes have been implemented. CONTENT COVERED 1. Overview of Business Analysis What is business analysis? Review the major tasks performed by the business analyst. Define the essential skills needed to perform their tasks. Business analysis approach 2. Strategic Analysis Identifying the business domain Internal and external environmental analysis - SWOT analysis Overview of areas of strategy Critical Success Factors Key Performance Indicators 3. Understanding the Situation / Issues Stakeholders analysis Overview of investigative techniques Representation of the business situation 4. Business Perspectives Identifying business perspectives Defining business perspectives Identifying and resolving conflicts 5. Analyzing and Modeling Business Activities The business activity model Identifying activities and dependencies Business rules and constraints 6. Identifying Potential Solutions GAP analysis comparing ideal and existing business systems Defining a new business model Identifying IT requirements to support the new business model 7. Making the Business Case Structure Identifying options for business change Identifying costs and benefits Impact analysis Risk analysis and management Presenting the Business case TARGET AUDIENCE This course is designed for all managers who are responsible for reviewing requirements, managing the business analysis efforts, overseeing the testing efforts, or obtaining sign-off on the business analysis deliverables. METHODOLOGY This module is interactive and practical. Activities like mini-lectures, discussion, games, role-plays, experiential activities and presentations will be used to assist participants to learn better DURATION 14 Hours (2 Days) COURSE FEES Direct members Indirect members Nonmembers : $120/person : $150/person : $180/person

All fees quoted are subject to change.

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