Ramnath Iyer, PMP

Oak Park, California 91377 (818) 865-8418 Email: vramnath@yahoo.com Linkedin profile: http://www.linkedin.com/in/ramnathviyer Results-driven IT Executive -18 years of experience with track record of success delivering technology solutions
Accomplished, dynamic information technology executive with experience leading technology-based, multimillion dollar revenue and growth initiatives. Experienced leader who understands the impact of enterprise challenges, real time business needs and provides strategic technological solution. Proven technology professional who excels as a pivotal business partner and provides critical leadership to the client and management. Successful team builder who recognizes the necessity to develop and train efficient staff. Innovative, high-energy professional with excellent organizational and communication skills and the capacity to assume increasingly significant responsibilities. Track record of successful management based on years of experience with enterprise data management, complex databases and web-based architecture.

CORE COMPETENCIES
Leadership & Team Building Strategic Planning Enterprise Architecture Leadership Operational Excellence Customer Relationships Quality Assurance Revenue Growth Training & Mentoring Budget Planning/Analysis Implementation Methodologies Outsourcing Initiatives Vendor Management

CAREER HISTORY Bank of America, California Vice President, 2009 to Present Countrywide, California Vice President, 2004 to 2008 WellPoint, California Consultant, 2004 Disney, California Consultant, 2003 Thomson Corporation, Minnesota Lead Systems Engineer, 2001 to 2003 SPS Commerce, Minnesota Lead Software Engineer, 1998 to 2001 Sunflower Information Technologies P Ltd, India Sr. Technical Consultant, 1997 to 1998 Thermax Systems & Software, India Sr. Software Engineer, 1994 to 1996 EDCUATION PMP Certified, Minnesota, 2003 University of St. Thomas, Minnesota MS in Software Engineering, 2001 to 2003 University of Poona, Pune, India MS in Biochemistry, 1991 to 1993 NIIT, Pune, India Graduate in Software Mgnt, 1991 to 1993 University of Poona, Pune, India BS in Chemistry, 1988 to 1991
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SELECTED ACHIEVEMENTS
Honored with the Best Employee Award in 2008 for outstanding achievements. Won the Client Choice Award in 2011. Led Steering Committee meetings with senior executive leadership to provide strategic direction for business, data and application architecture for centralized underwriting and reporting system. Oversaw one of the largest system releases in Bank of America history. Guided Technology strategy for Data Center Operation, Quality Assurance, Performance Management, Release Management and Disaster Recovery for Mortgage Sales and Fulfillment Division. Recognized by the Executive Management for the seamless migration of the production data center from Countrywide to Bank of America following acquisition. Directed the activities of multiple teams of IT professionals to achieve Sarbanes Oxley (SOX) and HIPAA compliance. Managed teams to integrate multiple ERP products to EDI application for on demand supply chain solution.

SOFTWARE SKILLS PROFESSIONAL SUMMARY

Fostered client relationships and managed project timelines, business requirements, system architecture, quality assurance (QA) testing, information security, disaster recovery, service levels, budget and capacity planning. Strategized infrastructure architecture and data center migration as part of Merger and Acquisition initiative. Developed toll gates and reporting metrics for regional, national and global IT initiatives. Directed teams of project managers to ensure project completion within predefined timeline and budget. Analyzed internal client needs and orchestrated the design of systems to fulfill strategic requirements. Reviewed technical design documentation and supplied architectural analysis. Managed project implementations spanning across waterfall and/or Agile SDLC methodologies. Led data classification initiative to support enterprise data management directive. Devised and implemented global policies and procedures for enterprise release management, Integrated Quality Assurance, Portfolio Management and Capacity Planning. Negotiated vendor contracts. Translated strategic goals into achievable objectives. Reviewed metrics to monitor project performance. Recruited, hired, trained and mentored staff. Methodologies: Programming Waterfall, Agile, Extreme Operating system: Unix, DOS, Windows 95, 98, Windows NT, Windows 2000, XP, Solaris, & Linux Hardware Platforms: Sun Sparc Ultra, IBM compatibles, & Digital Alpha server Programming language: C/C++, Java, BASIC, COBOL, SQL, PL/SQL, & C# Scripting Languages: Java Script, VB Script Application Servers: J2EE, Orion, WebLogic, Oracle Application Server, & Websphere Databases: Oracle, UDB-DB2, MS SQL Server, MySQL, & Sybase Front Ends: Borland JBuilder, Visual Age for Java, Visual Basic Middleware: EJB Technologies : JDK, Swing, AWT, JDBC, Servlets, JSP, Java Beans, & JMS, ASP, .Net Web technologies/tools: HTML, XML Protocols: TCP/IP protocols, DHCP, DNS Tools and Packages: UML, Rational Rose, Together-J, MS Project, MS Visio, Swift MQ, Developer 2000, TOAD, ER Studio by Embarcadero Technologies, Visual Source Safe, CVS version management system, MS-Office, Quality Center, QTP, LoadRunner & Clarity Data warehouse Tools: Business Objects, & Cognos

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EXPERIENCE DETAILS Vice President - Bank of America, Agoura Hills CA Mar 2009 - till date

Bank of America is a financial institution, serving individual consumers, small and middle market businesses, corporations and governments with a range of banking, investing, asset management and other financial and risk management products and services

Role
Manage multiple multimillion dollar initiatives related to transition. Manage one of the largest system releases in the history of Bank of America as part of transition from Countrywide Contrive the most complex and high risk technology initiative of migrating Mortgage Fulfillment application with more than 5 TB worth data and involving multiple hardware and software components, from Countrywide data center to Bank of America data center with absolutely no impact to business users Manage data center operations including SAN migration, backup and recovery planning, disaster recovery planning and coordination, Oracle and SQL server administration , web hosting, and Unix operating system, maintenance, monitoring and notification Manage integrated releases, review inter system dependencies and coordinate deployment activities across multiple systems Manage HL&I release control centers and monitor progress and provide executive summary Manage Architecture, Development, Quality Assurance, Build and Infrastructure, operation support, Release Management and Client Relationship Management Provide Strategic guidance on end to end integration testing. Manage Functional testing, performance testing, regression testing and user acceptance testing Lead capacity planning efforts with Project Managers to ensure resources allocation and adherence to budget Provided strategic direction on building of multiple test environments to support parallel testing of multiple releases Assist executive management to implement new quality assurance process, which involved reviews and sign offs of QA artifacts at various checkpoints Provide design specification to central IS team for hardware procurement for test and production environment, manage hardware acquisition, installation and maintenance Define production support SLA with clients, identify thresh holds for various components in production and setup monitoring and notification to proactively identify and resolve production issues to mitigate production impact to customers

Vice President Countrywide, Agoura Hills CA

Aug 2004 Feb 2009

Countrywide Home Loans is a unit of residential lender Countrywide Financial mortgage banking segment. It originates and invests in correspondent, consumer, and wholesale mortgage loans. Additionally, Countrywide offers a variety of loan servicing and loan closing services such as appraisals and flood determination

Role
Involve in strategic planning with executive management to implement key initiatives for business Present at steering committee involving Sr. Managing Directors, Managing Directors, and CTOs to define strategic direction for developing a centralized underwriting and reporting system Engage with key stakeholders and sponsor to translate strategic initiatives to achievable objectives Engage with clients to manage requirements, institute project initiation activities Formalize high level and detail plans with System Analysis, Development, QA, and Release Management to establish milestones for each group Monitor progress against milestones, assess risks, and develop risk mitigation strategies Review weekly status reports from managers. Provide monthly summary status reports to executive management Review current architecture and understand shortfalls and issues. Provide guidance for architectural improvements Understand current production load, guide performance testing plan and scripts, review results, resolve areas of improvement with development team

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Direct development of QTP scripts to perform regression testing. Guide and mandate process to maintain regression testing scripts current Mandate walkthrough of release artifacts with clients, set process for guiding the development of user acceptance test plan and scripts. Managed interfaces across systems to ensure end to end testing for clients Mentor managers to take ownership, guide them on leadership skills and team building. Setup yearly goals for managers to ensure process and team performance is consistently improving Setup offshore team, recruit and setup training for the team. Setup communication protocols and process to ensure open communication between onsite and offshore team Conduct post release post mortem analysis to identify areas of improvement Envision and guide the development of central portal to provide visibility to test environments, track associated releases and hardware components like database, application and web servers

Consultant WellPoint, Woodland Hills, CA

Feb 2004 - May 2004

WellPoint, Inc. (WellPoint) is a health benefits company in terms of medical membership in the United States. It offers a spectrum of managed care plans, traditional indemnity plans and other hybrid plans, including consumer-driven health plans (CDHPs), and hospital only and limited benefit products.

Role
Sr. Project Manager with WellPoint IT Security, leading multiple teams on various projects to achieve SarbanesOxley, and HIPAA Security compliance Lead and manage multiple teams to implement enterprise wide identity management system to automate user account provisioning and reconciliation with various systems like Mainframe, UNIX, Active Directory, NDS, and NT domain Coordinate issue management, improve communication and manage conflicts with the vendor, IT security, and business units Created project milestones, schedule and cost metrics Guided architecture improvements, evaluated external interfaces and batch processes to improve efficiency Formalize configuration management, change management, requirements management, documentation review, design, coding policies, and procedures Managed IT consulting vendor (KPMG) in project transitioning

Consultant - Disney Inc., Burbank, CA

posting system.

Jun 2003 - Feb 2004

Project: Leading projects like integration of Artesia TEAMS system with Disney's catalog system and Disneys online job Role
Engage with Clients to examine existing information systems, confirm their suitability and identify areas of improvement Perform gap analysis on existing system to identify additional design and development efforts Create UML artifacts to clearly communicate use cases, sequence diagrams, class diagrams, and state transition diagrams Lead efforts in architecture, design, and integration of two different web based system to provide a single user interface Mandate design pattern usage and standard SDLC methodologies Lead issue management and risk management efforts, provide mitigation strategies Communicate with stakeholders to provide projects status

Lead Systems Engineer- Thomson Corp, Eagan, MN

Role

Sep 2001 - Jun 2003

The Thomson Corporation is a leading provider of integrated information solutions to business and professional markets worldwide with revenue of US $7.7 billion for 2002 and 44,000 employees worldwide. Collaborate requirement analysis, UML based complex business models and system design documents, inspect, and mentor design efforts Involve in architecting a distributed, scalable, robust architecture that adheres to the J2EE framework Architect, design and develop a desktop application in VB that interfaces to web application
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Negotiate deals with vendors for software procurement Manage multiple project releases, coordinate and plan application changes in the database and application servers in integration, QA, and production environment Pioneer efforts for postmortem of each project release to assess the problems and identify factors contributing to delays and success of that release Evaluate technical support calls and performed root cause analysis to help technical support team

Lead Architect- SPS Commerce, St. Paul, MN

Mar 1998 Aug 2001

SPS Commerce, Inc. is a provider of on-demand supply chain management solutions, providing integration, collaboration, connectivity, visibility and data analytics. Role Manage multiple projects and tasks which include: research, evaluation, and recommendation of emerging technologies that help in keeping management aware of the challenges and opportunities of various IT offerings Engage in vendor relationship management involving procurement planning, solicitation, and source selection resulting in saving the company about 2.5 million dollars Strategize the hardware acquisition to accomplish the milestones for various projects set forth by the Management Develop UML based complex business models and promoted analysis and design efforts using Rational Rose tools Advocate reusable components in Java for various applications, and usage of design patterns Architect a thin client framework, including a distributed Model-View-Controller to assign the handling of Java GUI events to server side components using various patterns Re-factor the object model and relational database schema of an existing application that handles Electronic Data Interchange (EDI) to enhance the performance at the database level and favor an extensible object model Design and develop a scalable and distributed parallel asynchronous document processing system with message queues using Java Messaging Service API (JMS) for transformation of XML and flat files Formulate a plan for data migration from SQL server to Oracle Develop complex relational data models, architectural design and detailed design specification for ETL (Extraction, Transformation and Loading)

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