3COM UNIVERSITY

INSTRUCTOR-LED TRAINING GUIDE

CONTENTS
Page | Section

IP TELEPHONY
3Com VCX 7.1 IP Telephony and IP Messaging ..............................................................................(3CS-TRN-720) 3Com IP Conferencing and IP Presence 7.1 ......................................................................................(3CS-TRN-730) 3Com VCX 7.1 End-Customer Administrator ....................................................................................(3CS-TRN-740) 3Com VCX Connect 8.0 Technical Training ........................................................................................(3CS-TRN-742) 3Com NBX R6.5 Installation and Administration Professional Training .........................................(3CS-TRN-700)

LAN
3Com Modular LAN Switches (V5) Installation and Administration Professional Training .............(3CS-TRN-265) Troubleshooting the 3Com S7900E Series of Enterprise Chassis (EMEA Region) ...........................(3CS-TRN-237) 3Com Stackable LAN Switches V5 Installation and Administration Professional Training .............(3CS-TRN-261) Configuring and Deploying the 3Com Switch 5500 Family ...............................................................(3CS-TRN-220) Configuring and Deploying the 3Com Switch 5500 Family Advanced Features ..........................(3CS-TRN-221A) Configuring and Deploying the 3Com Switch 7700 Family ...............................................................(3CS-TRN-230) Configuring and Deploying the 3Com Switch 8800 Family ...............................................................(3CS-TRN-240)

14 SECURITY
3Com Unified Security Platform 3.1 Installation and Administration Professional Training ..........(3CS-TRN-600)

15 WIRELESS
3Com Wireless Switch 7.0 Installation and Administration Professional Training ..........................(3CS-TRN-900) 3Com AirProtect Wireless IPS 5.5 Installation and Administration Professional Training ..............(3CS-TRN-910)

16 WAN
Configuring and Deploying 3Com MSR Series Routers ....................................................................(3CS-TRN-304) Configuring and Deploying 3Com WAAM | NSA ................................................................................(3CS-TRN-322) Configuring and Deploying 3Com Routers ........................................................................................(3CS-TRN-301) Configuring and Deploying Voice Routing .........................................................................................(3CS-TRN-302)

18 MIGRATING TO 3COM
Migrating to 3Com .............................................................................................................................(3CS-TRN-320)

19 NETWORK MANAGEMENT
3Com IMC Platform Administration ..................................................................................................(3CS-TRN-450) 3Com EMS Administration ................................................................................................................(3CS-TRN-400) 3Com EMS for VCX .............................................................................................................................(3CS-TRN-401)

HOW TO ORDER

For course schedules, prices and to register, visit http://www.3comuniversity.com

3COM UNIVERSITY INSTRUCTOR LED TRAINING

OVERVIEW
To help 3Com customers rapidly master the technical aspects of 3Com products and technologies, 3Com University offers a series of technical training courses. These courses offer students the opportunity to gain practical, hands-on experience with 3Com products under the guidance of a 3Com expert.

KEY BENEFITS
HANDS-ON EXPERIENCE
Gain hands-on experience with 3Com products and acquire a detailed understanding of the features, functionality and the skills needed to install, configure and manage 3Com products.

FOR MORE INFORMATION

For more information, contact your local authorized 3Com service reseller or your 3Com Global Services team. Services may not be available in all areas. Standard terms and conditions apply.

EXPERT ASSISTANCE
Experienced 3Com instructors provide you with a comprehensive overview, in-depth information and practical exercises on 3Com products and technologies.

Asia Pacific
Telephone: +65 6543 6645 E-mail: ap_service@3com.com

Europe, Middle East and Africa

HOW TO ORDER
For course schedules, prices and to register, visit http://www.3comuniversity.com

Telephone: +44 (0)1442 435529 E-mail: service_sales@3com.com

Latin America
Telephone: +1 305 461 8478 E-mail: gso_lat_admin@3com.com

North America
Telephone: 866 326 6222, toll free E-mail: service_quotedesk@3com.com

Disclaimer: 3Com reserves the right to change or discontinue training, program rules, terms and conditions, and benefits without any notice. In its sole discretion, 3Com may refuse to grant awards to and may withdraw eligibility from any participant found to be in violation of the program rules. Any and all tax liabilities resulting from participation in the 3Com University Program are the sole responsibility of the participant.

3COM UNIVERSITY INSTRUCTOR LED TRAINING

IP TELEPHONY
3COM VCX 7.1 IP TELEPHONY AND IP MESSAGING (3CS-TRN-720)
Duration: 8 days

Course Description This eight-day course provides practical, hands-on experience installing, configuring, operating and maintaining products in the 3Com VCX and IP Messaging product family.
Key Products

VCX IP Telephony module 3Com IP Messaging module 3Com IP Telephones VCX Digital and Analog Media Gateways VCX Call Reports Utility Course Objectives Describe the components of and configurations for VCX IP Telephony and IP Messaging systems Describe how functional and data redundancy are provided for VCX IP Telephony and IP Messaging Install and configure VCX IP Telephony and IP Messaging systems Employ user interfaces to provision and administer VCX IP Telephony and IP Messaging systems Describe, provision and use key features of the VCX IP Telephony and IP Messaging systems Perform maintenance and administration for the VCX IP Telephony and IP Messaging systems Produce call reports Install, configure and provision media gateways Troubleshoot VCX IP Telephony and IP Messaging systems and media gateways Audience System administrators, pre- and post-sales technical personnel who provide customer demonstrations, installations and configure systems at customer sites.

3COM UNIVERSITY INSTRUCTOR LED TRAINING

IP TELEPHONY
CONTINUED

3COM IP CONFERENCING AND IP PRESENCE 7.1 (3CS-TRN-730)

Duration: 2 days

Course Description This two-day course provides practical, hands-on experience installing, configuring, operating, maintaining and troubleshooting the 3Com IP Conferencing module and the 3Com Convergence Center Client. The 3Com IP Conferencing module product includes both the 3Com IP Conferencing server and the 3Com IP Presence server applications.
Key Products

3Com IP Conferencing Module 3Com IP Conferencing Server 3Com IP Presence Server 3Com Convergence Center Client Course Objectives Describe the features of the 3Com IP Conferencing server and 3Com IP Presence server applications Configure the VCX IP Telephony module to work with the IP Conferencing and IP Presence applications Install and configure the 3Com IP Conferencing server on a VCX server Schedule conferences and administer presence settings via the conferencing module Web interface Describe the features of the 3Com Convergence Center Client Install and configure the 3Com Convergence Center Client on a PC Use the 3Com Convergence Center Client to send and receive voice and video phone calls, participate in voice and video conferences, monitor the presence of defined buddies, send and receive Instant Messages (IMs) and collaborate via desktop sharing Audience System administrators, pre- and post-sales technical personnel who provide customer demonstrations, installations and configure systems at customer sites.

3COM UNIVERSITY INSTRUCTOR LED TRAINING

IP TELEPHONY
CONTINUED

3COM VCX 7.1 END-CUSTOMER ADMINISTRATOR (3CS-TRN-740)

Duration: 3 days

Course Description This three-day course provides practical, hands-on experience performing basic operations, administration and maintenance tasks for 3Com VCX 7.1 IP Telephony and IP Messaging systems.
Key Products

VCX IP Telephony module 3Com IP Messaging module VCX Digital and Analog Media Gateways Course Objectives Adding and deleting users and phones Creating and deleting IP Messaging mailboxes Administering dial rules and dial plans Using the Route Plan Wizard to create routes to endpoints Administering call features Creating and modifying automated attendants Creating and modifying hunt groups Performing database backups and restores Audience End-customer administrative personnel who operate, administer and maintain VCX 7.1 IP Telephony and IP Messaging systems.

3COM UNIVERSITY INSTRUCTOR LED TRAINING

IP TELEPHONY
CONTINUED

3COM VCX CONNECT 8.0 TECHNICAL TRAINING (3CS-TRN-742)

Course Duration: 5 days

Course Description This five-day course provides practical, hands-on experience installing, configuring, operating and maintaining 3Com VCX Connect and the associated family of products.
Key Products

VCX Connect 3Com IP Telephones VCX Digital and Analog Media Gateways VCX Call Reports Utility Course Objectives Describe the components of and configurations for VCX Connect systems Describe how functional and data redundancy are provided for VCX Connect Install and configure VCX Connect systems Employ user interfaces to provision and administer VCX Connect systems Describe, provision and use key features of the VCX Connect systems Perform maintenance and administration for the VCX Connect systems Produce call reports Install, configure and provision media gateways Troubleshoot VCX Connect systems and media gateways Audience System administrators and pre- and post-sales technical personnel who provide customer demonstrations, install and configure VCX Connect systems at customer sites.

3COM UNIVERSITY INSTRUCTOR LED TRAINING

IP TELEPHONY
CONTINUED

3COM NBX R6.5 INSTALLATION AND ADMINISTRATION PROFESSIONAL TRAINING (3CS-TRN-700)

Course Duration: 4 days

Course Description This four-day, instructor-led training course prepares students to install and maintain NBX IP Telephony Solutions. Students will work hands-on with NBX hardware and software to perform various tasks configuring equipment and software in lab exercises.
Key Products

NBX Network Call Processors (V3001, V3000 BRI-ST and V3001R) NBX Chassis and gateway cards NBX Telephones Course Objectives Learn how to install 3Com hardware components Learn how to install 3Com software components Learn how to maintain a 3Com IP telephony solution Learn basic troubleshooting skills To help you successfully pass the NBX R6.5 Installation and Administration Professional Exam Audience Post-sales systems engineers, IT professionals and NBX administrators.

3COM EMS FOR VCX (3CS-TRN-401)

See Network Management for course details.

3COM UNIVERSITY INSTRUCTOR LED TRAINING

LAN
3COM MODULAR LAN SWITCHES V5 INSTALLATION AND ADMINISTRATION PROFESSIONAL TRAINING (3CS-TRN-265)
Duration: 4 days

Course Description This four-day, hands-on, instructor-led training course is designed to give pre- and post-sales support engineers and 3Com customers the skills required to install, configure and support the 3Com Modular LAN Switch families that run the Comware Operating System (V5). Step-by-step lab exercises based on the 3Com Switch S7900E will guide students through some of the most useful configurations on these switches. Students will work in teams to learn about the advanced capabilities of these switches while building networks in class that simulate real-world situations.
Key Products

Switch S7900E Comware Operating System (V5) Course Objectives Upon successful completion of this course, students will be able to: Install and configure the Switch S7900E series using the command-line interface (CLI) Configure the above mentioned switch for: Port Groups Aggregate Links MSTP and RRPP Port-based, protocol-based, IP subnet-based and media access control (MAC)-based virtual LANs (VLANs) Auto-voice VLANs IP Interfaces DHCP Relay and Server IP Routing: Routing Information Protocol (RIP), Open Shortest Path First (OSPF) Multicast Routing: Internet Group Management Protocol (IGMP), PIM and Multicast VLAN Quality of service (QoS) 802.1X and MAC Authentication LLDP Perform basic maintenance tasks Audience 3Com and Partner pre- and post-pales engineers and customers who will install, configure and maintain 3Com Enterprise Switches.

3COM UNIVERSITY INSTRUCTOR LED TRAINING

LAN
CONTINUED

TROUBLESHOOTING THE 3COM SWITCH S7900E SERIES OF ENTERPRISE CHASSIS (EMEA REGION) (3CS-TRN-237)
Duration: 2 days

Course Description During this two-day, instructor-led training course, students will use their existing theoretical and practical knowledge of networks to troubleshoot 3Com Switch S7900E installation activities.
Key Products

Switch S7900E Comware Operating System (V5) Course Objectives Upon successful completion of this course, students will have the demonstrated ability to: Master common troubleshooting methods on the Switch S7900E Locate network troubles relating to the Switch S7900E Master common troubleshooting methods for Layer 2 networking protocols Master common troubleshooting methods on 3Com Ethernet switches Prerequisites Students must have completed the 3Com Switch S7900E training course. Audience Customers and Partner pre- and post-sales engineers who will install, configure and maintain the 3Com Switch S7900E series of Enterprise Chassis.

3COM UNIVERSITY INSTRUCTOR LED TRAINING

LAN
CONTINUED

3COM STACKABLE LAN SWITCHES (V5) INSTALLATION AND ADMINISTRATION PROFESSIONAL TRAINING (3CS-TRN-261)
Duration: 4 days

Course Description This four-day, hands-on, instructor-led training course is designed to give pre- and post-sales support engineers and 3Com customers the skills required to install, configure and support the 3Com Stackable LAN Switch families that run the Comware Operating System (V5). Step-by-step lab exercises based on the Switch 4800G will guide students through some of the most useful configurations for these switches. Students will work in teams to learn about the advanced capabilities of these switches while building networks in class that simulate real-world situations.
Key Products

Switch 4800G Comware Operating System (V5) Course Objectives Upon successful completion of this course, students will be able to: Install and configure the Switch 4800G series using the command-line interface (CLI) Configure the above mentioned switches for: Port Groups Aggregate Links MSTP and RRPP Port-based, protocol-based, IP subnet-based and media access control (MAC)-based virtual LANs (VLANs) Auto-voice VLANs IP Interfaces DHCP Relay and Server IP Routing: Routing Information Protocol (RIP), Open Shortest Path First (OSPF) Multicast Routing: IGMP, PIM and Multicast VLAN Quality of service (QoS) 802.1X and MAC Authentication LLDP Clustering Perform basic maintenance tasks Audience 3Com and Partner pre- and post-sales engineers and customers who will install, configure and maintain 3Com Stackable Switches.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

LAN
CONTINUED

CONFIGURING AND DEPLOYING THE 3COM SWITCH 5500 FAMILY (3CS-TRN-220)

Duration: 3 days

Course Description This three-day, hands-on course is designed to give pre- and post-sales support engineers and 3Com customers the skills required to install, configure and support the 3Com Switch 5500-SI, Switch 5500-EI, Switch 5500G family of enterprise switches and associated modules. Students will learn about the components that make up each of these 3Com switches, their capabilities and speeds, and where they are designed to fit within a network. XRN technologies will be discussed along with the redundant capabilities of each of the switches. Step-by-step lab exercises will guide students through some of the most useful configurations on these switches. Students will configure ports and aggregate links, virtual LANs (VLANs), Routing Information Protocol (RIP) and Open Shortest Path First (OSPF) routing, XRN, access control lists (ACLs) and quality of service (QoS), Multicast, Remote Authentication Dial-In User Service (RADIUS) and 802.1X and Spanning Tree. Students will work in teams to learn about the gigabit and backbone capabilities of these switches while building networks in class that will simulate real-world network situations.
Key Products

Switch 5500-SI, Switch 5500-EI and Switch 5500G families Course Objectives Understand the different enterprise switch offerings and where they fit into a network design Install and configure the Switch 5500 families using the command-line interface (CLI) Configure the above-mentioned switches for: Aggregate Links XRN STP/RSTP VLANs IP Interfaces IP Routing: RIP, OSPF DHCP, UDP Helper ACLs QoS RADIUS 802.1X Perform basic maintenance and troubleshooting related to an installation Audience Pre- and post-sales engineers and customers who will install, configure and maintain 3Com Enterprise Switches.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

LAN
CONTINUED

CONFIGURING AND DEPLOYING THE 3COM SWITCH 5500 FAMILY ADVANCED FEATURES (3CS-TRN-221A)
Duration: 2 days

Course Description During this two-day, instructor-led training course, students will use their existing theoretical and practical knowledge of the 3Com 5500 switch family to configure and deploy its advanced features and understand how the switches provide security, convergence and high availability in a network design.
Key Products

Switch 5500-SI, Switch 5500-EI and Switch 5500G families Course Objectives Upon successful completion of this course, students will have the demonstrated ability to install, configure and support specific advanced features of the 3Com Switch 5500-EI, Switch 5500-SI and Switch 5500G families of enterprise switches and their associated modules. After a review of basic Switch 5500 configurations, step-by-step lab exercises will guide students through some of the most useful advanced features on these switches. Students will learn to configure and utilize: System Maintenance features and Boot Menu The Configuration Conversion Utility (CCU) Centralized media access control (MAC) Address Authentication Advanced quality of service (QoS) Auto-voice virtual LAN (VLAN) Remote Port Mirroring Switch Clustering Smart Link/Port Monitoring Advanced VRRP (with interface tracking and Auto-Detect) QinQ and Selective QinQ Audience Customers, pre- and post-sales engineers who will install, configure and maintain 3Com Enterprise Switches. Prerequisites Students must have successfully completed Configuring and Deploying the 3Com Switch 5500 Family (3CS-TRN-220).

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

LAN
CONTINUED

CONFIGURING AND DEPLOYING THE 3COM SWITCH 7700 FAMILY (3CS-TRN-230)

Duration: 3 days

Course Description: This three-day, hands-on training course is designed to give pre- and post-sales support engineers and 3Com customers the skills required to install, configure and support the 3Com Switch 7700/Switch 7750 family and its associated modules. Students will learn about the components that make up these 3Com switches, their speeds and capabilities, and where they are designed to best fit within a network. Step-by-step lab exercises will guide students through some of the most useful configurations on these switches. Students will configure ports and aggregate links, virtual LANs (VLANs), Routing Information Protocol (RIP) and Open Shortest Path First (OSPF) routing, VRRP, access control lists (ACLs) and quality of service (QoS), Multicast, Remote Authentication Dial-In User Service (RADIUS) and 802.1X and Multiple Spanning Tree instances. Students will work in teams to learn about the gigabit and 10-Gigabit backbone capabilities of these switches while building networks in class that will simulate real-world network situations.
Key Products

Switch 7700 family Switch 7750 family Course Objectives Understand the different enterprise switch offerings and where they fit into a network design Install and configure the Switch 7700 and 7750 family using the command-line interface (CLI) Configure the above mentioned switches for: Aggregate Links STP/RSTP/MSTP VLANs IP Interfaces IP Routing: RIP, OSPF DHCP, UDP Helper ACLs QoS RADIUS 802.1X VRRP Perform basic maintenance and troubleshooting related to an installation Audience Pre- and post-sales engineers and customers who will install, configure and maintain 3Com enterprise switches.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

LAN
CONTINUED

CONFIGURING AND DEPLOYING THE 3COM SWITCH 8800 FAMILY (3CS-TRN-240)

Duration: 3 days

Course Description This three-day, hands-on training course is designed to give pre- and post-sales support engineers and 3Com customers the skills required to install, configure and support the 3Com Switch 8800 Family and associated modules. Students will learn about the components that make up each of these 3Com switches, their capabilities and speeds, and where they are designed to best fit within a network. Step-by-step lab exercises will guide students through some of the most useful configurations on these switches. Students will configure ports and aggregate links, virtual LANs (VLANs), Routing Information Protocol (RIP) and Open Shortest Path First (OSPF) routing, VRRP, access control lists (ACLs) and quality of service (QoS), Multicast, Remote Authentication Dial-In User Service (RADIUS) and 802.1X and Multiple Spanning Tree instances. Students will work in teams to learn about the gigabit and 10-Gigabit backbone capabilities of these switches while building networks in class that will simulate real-world network situations.
Key Products

Switch 8800 Family and associated modules Course Objectives Understand the Switch 8800 offerings and where they fit into a network design Install and configure the Switch 8800 using the command-line interface (CLI) Configure the above mentioned switches for: Aggregate Links STP/RSTP/MSTP VLANs IP Interfaces IP Routing: RIP, OSPF DHCP, UDP Helper ACLs QoS RADIUS 802.1X VRRP Perform basic maintenance and troubleshooting related to an installation Audience Pre- and post-sales engineers and customers who will install, configure and maintain 3Com enterprise switches.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

SECURITY
CONTINUED

3COM UNIFIED SECURITY PLATFORM 3.1 INSTALLATION AND ADMINISTRATION PROFESSIONAL TRAINING (3CS-TRN-600)
Duration: 2.5 days (3 days in EMEA)

Course Description The Unified Security Platform is a hands-on, two-and-a-half day (or three-day) course that covers the installation, configuration and operation of the 3Com X5 and X506. Students will perform lab assignments in order to familiarize themselves with the user interface and common configuration/administration tasks. Course Objectives Install and configure a 3Com X-Family device out of the box Configure security zones and network interfaces Configure objects such as IP address groups and services/service groups Configure Firewall rules and virtual servers Configure site-to-site IPSec VPNs Configure client-to-site L2TP/IPsec VPNs Configure IPS segments and filters Perform system administration tasks Audience Network Engineers, Network Administrators, Network Technicians, Security Engineers, Systems Engineers, Security Administrators, System Administrators, Network Security Strategists and Planning Architects.

3COM AIRPROTECT WIRELESS IPS 5.5 INSTALLATION AND ADMINISTRATION PROFESSIONAL TRAINING (3CS-TRN-910)
See Wireless for course details.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

WIRELESS
3COM WIRELESS SWITCH 7.0 INSTALLATION AND ADMINISTRATION PROFESSIONAL (3CS-TRN-900)
Duration: 2 or 3 days (depending on region)

Course Description This two- or three-day class discusses the concepts and technologies of the 3Com Wireless LAN Mobility System, the site planning tools of 3Com Wireless LAN Switch Manager (3WXM), including managed access point (MAP) placement and Wireless LAN Switch (WX) deployment in a network, and the configuration of a secure Mobility Domain with roaming functionality. Course Objectives Describe the features and benefits of the 3Com Wireless LAN Mobility System Perform an initial installation of the 3Com Wireless LAN Mobility System Design a wireless network plan using 3WXM Deploy a network plan using 3WXM Monitor and manage a wireless network using 3WXM Audience Pre- and post-sales engineers and wireless LAN end users/administrators.

3COM AIRPROTECT WIRELESS IPS 5.5 INSTALLATION AND ADMINISTRATION PROFESSIONAL TRAINING (3CS-TRN-910)
Duration: 2 days (1 day in EMEA if taken as part of 3CS-TRN-900)

Course Description This two-day (or one-day) technical hands-on course covers installation, configuration and administration of the 3Com AirProtect Enterprise Wireless Intrusion Prevention System (WIPS). This course is designed for system administrators who are interested in securing their wireless network from rogue access points (APs) and clients. Lab assignments reinforce concepts discussed in lectures. Course Objectives Describe 3Com AirProtect Enterprise Install AirProtect Enterprise Define security policy Monitor and acknowledge events Define a RF location Generate reports Troubleshoot issues related to your RF environment Audience Network Engineers, Network Administrators, Network Technicians, Security Engineers, Systems Engineers, Security Administrators, System Administrators, Network Security Strategists and Planning Architects.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

WAN
CONFIGURING AND DEPLOYING 3COM MSR ROUTERS (3CS-TRN-304)
Duration: 4 days

Course Description In this four-day course, students will complete hands-on activities that implement basic and advanced configurations of 3Com MSR Series routers. Course Objectives Identify features of the 3Com MSR Series router families Identify 3Com MSR Series router interface cards and modules Describe the architecture of MSR Series products Upgrade, configure, monitor and troubleshoot 3Com MSR Series routers Differentiate the Router 5000 or 6000 families versus the MSR Series routers in terms of features, functionality and implementation Amongst others, implement, configure and monitor the following key protocols and services: Point-to-Point Protocol (PPP), Frame Relay and Frame Relay switching Open Shortest Path First (OSPF) IPSec Protocol-Independent Multicast Dense Mode (PIM-DM) and Sparse Mode (PIM-SM) Quality of service (QoS) Border Gateway Protocol (BGP) Multiprotocol Label Switching (MPLS) IPoA (IP over ATM) ISDN dialer backup Troubleshooting Audience Network and System Administrators.

CONFIGURING AND DEPLOYING 3COM WAAM | NSA (3CS-TRN-322)

Duration: 4 days

Course Description During this four-day, instructor-led training course, students will learn to configure and deploy 3Com WAN Acceleration Application Modules (WAAMs)/Network Services Accelerators (NSAs). Students will learn a wide range of deployment techniques to fulfill various customer requirements. Course Objectives Amongst others, upon successful completion of this course, students will have the demonstrated ability to configure and deploy WAAM/NSA solutions. Most particularly, they will master the deployment and configuration of the following: Configuring and designing WAAM/NSA solutions Learn about various compression techniques Understand the importance of WAN optimization Comprehend the fundamentals of WAN acceleration and the benefits it delivers Troubleshooting Audience Network and System Administrators.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

WAN
CONTINUED

CONFIGURING AND DEPLOYING 3COM ROUTERS (3CS-TRN-301)

Duration: 4 days

Course Description In this four-day course, students will complete hands-on activities that implement basic and advanced configurations of 3Com Routers 5000 and 6000. Course Objectives Identify features of the 3Com Router 5000 and 6000 families Identify 3Com Router 5000 and 6000 interface cards and modules Upgrade, configure, monitor and troubleshoot 3Com Router 5000 and 6000 Troubleshooting Implement, configure and monitor the following key protocols and services: Point-to-Point Protocol (PPP), Frame Relay and Frame Relay switching Open Shortest Path First (OSPF) Internet Protocol Security (IPSec) Protocol-Independent Multicast Dense Mode (PIM-DM) and Sparse Mode (PIM-SM) Quality of service (QoS) Border Gateway Protocol (BGP) Multiprotocol Label Switching (MPLS) IPoA (IP over ATM) ISDN dialer backup Audience Pre- and post-sales engineers and wireless WAN end users/administrators.

CONFIGURING AND DEPLOYING VOICE ROUTING (3CS-TRN-302)

Duration: 1 day

Course Description In this one-day course, students will complete hands-on activities that implement configurations of 3Com Routers 5000 and 6000 to enable voice over WAN connections. Course Objectives Describe analog, VoIP and public switched telephone network (PSTN) transmission methods for voice traffic over WAN connections Configure VoIP connections between routers Configure PSTN connections between routers Explain and work with dial plans Describe quality of service (QoS) for voice traffic over WAN connections Configure QoS for voice solutions Troubleshooting Audience Pre- and post-sales engineers and wireless WAN end users/administrators.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

MIGRATING TO 3COM
MIGRATING TO 3COM (3CS-TRN-320)
Duration: 4 days

Course Description In this four-day course, students will learn the necessary skills to migrate from a Cisco routing/switching environment to a 3Com routing/switching environment and see the immense, immediate and long-term benefits of 3Coms non-proprietary implementations. Course Objectives Identify features of the 3Com routing and switching families Differentiate the competitive advantages between 3Com and Cisco product line-up Differentiate between 3Com and Cisco command-line interface (CLI) command structure Identify unique selling points of 3Com Differentiate between 3Com and Cisco routing and switching implementations Amongst others, upon successful completion of this course, students will have the demonstrated ability to migrate from a Cisco routing/switching environment to a 3Com routing/switching environment. Most particularly, they will master the deployment and configuration of the following protocols and services: Configuring and designing 3Com LAN/WAN solutions Routing, Switching, Routing Information Protocol (RIP), Open Shortest Path First (OSPF), quality of service (QoS), Border Gateway Protocol (BGP), MPLS, IPv6 STP, RSTP, MSTP, access control list (ACL), network address translation (NAT), QoS and Virtual Router Redundancy Protocol VRRP Differentiate the various routing/switching implementation between the two vendors Realize the benefits of non-proprietary technologies Troubleshooting Audience Cisco Certified Engineers (i.e., CCNAs, CCNPs, CCIEs), Network and System Administrators.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

NETWORK MANAGEMENT
3COM IMC PLATFORM ADMINISTRATION (3CS-TRN-450)
Duration: 2 days

Course Description In this two-day course, students will become familiar with the architecture and features of the 3Com Intelligent Management Center (IMC) software, and learn to install it. Upon completion, theyll be able to create an implementation plan using IMC as the enterprise network management platform.

Course Objectives Describe the IMC Architecture Install IMC Perform the Initial Startup of IMC including discovery of devices Create SNMP and Telnet Templates Create Operators Create Device Groups Create Custom Groups Perform a Software Update Perform a Backup and a Restore Gather performance data using the Data Collector Management of Events View Alarms Forward Alarm Notifications Run Reports Create ACL templates Audience Network and System Administrators, and Network Management Specialists.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

NETWORK MANAGEMENT
CONTINUED

3COM EMS ADMINISTRATION (3CS-TRN-400)

Duration: 2 days

Course Description In this two-day course, students will get to know the architecture and features of the 3Com Enterprise Management Suite (EMS) software and all of its necessary components, and learn to install it. They will become familiar with creating users, logical views, event monitoring and collecting performance data. Students will perform agent updates, golden config and backup/restore operations. These operations will then be streamlined using the template and scheduler functions. Course Objectives Describe the EMS Architecture Install the EMS including: Java Runtime Environment EMS Database TFTP Server Editing the s e r ve r. p ro p e r t i e s file Perform the Initial Startup of EMS, including discovery of devices Create Users Create Logical Views Gather performance data using the Data Collector Management of Events View Events Filter Events Forward Traps Perform an Agent Update Perform a Backup and a Restore Create a Golden Config Template Create Templates Create a scheduled backup operation Audience Network and System Administrators, and Network Management Specialists.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

NETWORK MANAGEMENT
CONTINUED

3COM EMS FOR VCX (3CS-TRN-401)

Duration: 2 days

Course Description In this two-day course, students will get to know the architecture and features of the 3Com Enterprise Management Suite (EMS) software and all of its necessary components, and learn to install it. Students become familiar with creating users, logical views, event monitoring and collecting performance data specific to 3Com VCX Solutions. Students perform software updates and backup/restore operations, which will then be streamlined using the template and scheduler functions. Course Objectives Describe the EMS Architecture Install the EMS including: Java Runtime Environment EMS Database TFTP Server Editing the s e r ve r. p ro p e r t i e s file Perform the Initial Startup of EMS, including discovery of devices Create Users Create Logical Views Gather performance data using the Data Collector Management of Events View Events Filter Events Forward Traps Perform a Backup and a Restore Create templates Create a scheduled backup operation Audience Network and System Administrators, and Network Management Specialists.

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3COM UNIVERSITY INSTRUCTOR LED TRAINING

HOW TO ORDER
For course schedules, prices and to register, visit http://www.3comuniversity.com

FOR MORE INFORMATION

For more information, contact your local authorized 3Com service reseller or your 3Com Global Services team. Services may not be available in all areas. Standard terms and conditions apply.

Asia Pacific
Telephone: +65 6543 6645 E-mail: ap_service@3com.com

Latin America
Telephone: +1 305 461 8478 E-mail: gso_lat_admin@3com.com

Europe, Middle East and Africa

Telephone: +44 (0)1442 435529 E-mail: service_sales@3com.com

North America
Telephone: 866 326 6222, toll free E-mail: service_quotedesk@3com.com

Visit www.3com.com for more information about 3Com solutions.

3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA 01752-3064 3Com is publicly traded on NASDAQ under the symbol COMS. Copyright 2009 3Com Corporation. All rights reserved. 3Com, the 3Com logo, VCX, NBX, and XRN are registered trademarks of 3Com Corporation in various countries worldwide. All other company and product names may be trademarks of their respective companies. While every effort is made to ensure the information given is accurate, 3Com does not accept liability for any errors or mistakes which may arise. All specifications are subject to change without notice. 101225-012 03/09