Principal of management

First chapter an over view

1 .1- management definition concepts and process a. what is management manager and organization? b. The 4 functions of management or management process c. managerial levels roles and skills[roles by henry mintzberg] 1.2. The evolution of management thought a. Management in past [early management pioneers industrial revelations

b. classical management perspective(Scientific management Administrative

management theory) c.Behavioral management perspective-human relation moment D. Modern perspective Quantitative management perspective System approach Contingency approach 1.4 The changing environment of management External environment (general and task environment) Internal environment 1.5 management ethical and social responsibilities A; what is managerial (ethics, ethical and UN ethical behavior, code of ethics) 1; how an organization treats its employees 2; how employees treat organization 3; how employees and organization treat other economic agents B social responsibility 1 define social responsibility 2 areas of social responsibility NADEEM IQBAL Page 1

3 how business and got influence each other regarding social responsibility 4. Approaches to social responsibility 5. Arguments for & against social responsibility.

Chap: 2 Organizational Goals

1. Nature of organizational goals 2. Purpose of goals 3. Kinds of goals( by level-by area- by time frame) 4. Difference between vision,mission,goals 5. Barriers to goal setting 6. Overcoming the barriers 7. Smart goal setting criteria 8. Responsibilities of goal setting B: organizational planning 1. Definition 2. Purposes of planning 3. Types of planning () 4. Types of operational plan(standing plan and single use plan) 5. Management by objectives 6. 3 steps in planning 7. Strategies type C: decision making 1. What Is decision and decision making 2. Types of decision 3. Nature of problem requiring decision making 4. Decision making conditions 5. Classical model of decision making NADEEM IQBAL Page 2

6. Steps in rational decision making 7. The administrative/non rational decision making (behavioral ) 8. Group and team decision making 9. Individual decision making styles

Chapter no 3 ORGANAIZING
1. What is organizing 2. Basic elements of organizational structure a. Designing jobs (job specialization, benefits and limitations of specialization ,alternatives to specialization ) b. Grouping jobs (types of depart mentation ) c. Establishing reporting relationship(chain of command ,span of management ,types of span of management ) d. Distributing authority (delegation of authority ,centralization v/s de centralization ) e. Coordinating activities (forms of inter dependence f. differentiating between position (line and staff)

Chapter 4 leadership
1. Leadership-(types of leadership ,bases of leadership powers , difference between managers and leaders) 2. Approaches to leadership a. Trait theory b. Behavioral theories (Michigan studies ,ohio state studies ,the leadership grid ,) c. Situational approaches to leadership (leadership continuum ,Fiedler least prefer coworker theory, path goal theory ) d. Qualities of successful leader e. Leadership styles

Chapter 5 Basic elements of control

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A:controling 1. What is control (an over view of control) 2. The purpose of control 3. Steps in control process 4. Types of control(on the bases of area , levels ,time of operation ) 5. Effective organizational control system (characteristics of effective control) 6. Resistance to control 7. Overcoming the resistance to control

B:total quality management 1. Meaning and definition 2. Principles of TQM 3. Components, elements of TQM 4. TQM tools and techniques 5. Demings PDCA cycle

Chapter 6 motivation
1. Motivation(basic type of motivation) 2. Pygmilion effect 3. 4 types of motivation
4. 5.

Historical perspective Content perspective(mosloew herarchy,erg,two factor theory)

6. Expectancy theory
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7. Peter lowler(extension of expectancy theory) 8. Equity theory 9. Goal setting theory 10. Re enforcement theory of motivation(kinds)

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