1) The message refers to which of the following? A. B. C. D.

The context of the communication The medium that carries the information The receivers response to the sender

Ideas, thoughts, and feelings being communicated.

2) This preparation process involves looking at the characteristics of the receivers of the senders message. A. B. C. D. Channel evaluation Audience analysis Determining the message Receiver response analysis

3) The term channel in communication means A. B. C. the volume at which a message is received the context of the communication

the medium through which a message travels from sender to receiver D. the process of changing thoughts into symbols

4) This act is involuntary and happens automatically. A. B. Responding Hearing

A. C. D.

Responding Listening Feedback

5) With this type of response, you analyze or teach the sender about the cause of his or her concern. A. B. C. D. Evaluating Paraphrasing Questioning Interpreting

6) This response style normally does not help unless the sender has asked for your advice. A. B. C. D. Paraphrasing Interpreting Questioning Evaluating

7) A claim is generally not considered credible if A. B. C. it seems likely

the claimant is a disinterested party

it comes from a source assumed to be credible but who is not known to you D. the claimant is an interested party

8) Which of the following is a category of reasonless advertising? A. B. C. D. Logical ads Functional ads Endorsement ads Promise ads

9) Consider the following exchange: How do I know God exists? How do you know he doesnt? Which fallacy does the second statement illustrate? A. B. C. Perfectionist fallacy Misplacing the burden of proof Inconsistency ad hominem D. Slippery slope

10) Providing only two choices when others are available defines which fallacy? A. B. C. D. Ad hominem Straw man Genetic fallacy False dilemma

11) Consider the following statement: Studies confirm what everyone already knows: Smaller class sizes make better learners. This is an example of which fallacy? A. B. Argument from common practice Misplacing the burden of proof

A. C.

Argument from common practice Begging the question D. Slippery slope

12) Stating someone has negative features and his claim is invalid is an example of which fallacy? A. B. C. D. Ad hominem Straw man Genetic fallacy False dilemma

13) Demographics include which of the following? A. B. C. D. Ethnicity, gender, race Attitudes, interests, values Beliefs, feelings, likes Values, morals, opinions

14) Audience analysis should occur at what point in the creation of a message? A. B. C. D. Once feedback is received Before the message is sent Before the message is created After selecting the channel

15) Measurable or observable characteristics of your audience are called A. B. C. D. pseudographics psychographics demographics statistics

16) You want to discuss your performance review and possible raise with your boss. The most effective channel to do this would be A. B. C. D. face-to-face e-mail text message team meeting

17) In this channel of communication, messages are carried by sound and light waves. A. B. C. D. Hard copy memos Teleconference Voicemail Face-to-face

18) Which informal communication channel involves its own abbreviations to accommodate the limited number of characters available in any given message? A. B. E-mail Text message

A. C. D.

E-mail

Voicemail message Handwritten letters

19) What type of language is used when communicating with classmates, coworkers, family, and friends? A. B. C. D. Formal Official Informal Ceremonial

20) When using expert testimonials, speakers should do which of the following? A. B. C. D. Share the experts credentials. Always quote the experts exact words. Protect the identity of experts by not naming them. Use experts who have celebrity status.

21) A framework for putting all of your information together in a logical sequence is called A. B. C. D. a central idea an introduction a thesis an outline

22) Persuasive topics that attempt to show an audience that something is good, bad, right, or wrong are topics of A. B. C. D. value cause-effect policy fact

23) If you try to persuade your classmates to donate canned goods for the hungry in your community, your topic is one of A. B. C. D. value policy fact pathos

24) When you use an expression like raining cats and dogs, you are using A. B. C. D. denotative language figurative language connotative language contextual language

25) When you display ethos in your persuasive presentation, you have A. B. evidence credibility

A. C. D.

evidence logic emotion

26) When you lead, instruct, challenge, or introduce your audience to act on or accept your solution, you are at which step of Monroes Motivated Sequence? A. B. C. D. Action or approval Attention Solution Visualization

27) What logical fallacy can occur when a speaker focuses on similarities and ignores significant differences? A. B. C. D. Faulty comparison Hasty generalization Slippery slope Either/or thinking

28) A concept proposing that negative cultural assumptions about a group can create for its members a belief in those assumptions is called A. B. C. a halo effect a perceptual process a stereotype threat

A. D.

a halo effect an attribution error

29) An attempt to characterize causes of events to either personalities or external situations is called A. B. C. D. attribution error selective attention halo effect projection

30) Groups that value higher power distance believe relationships are A. B. C. D. hierarchical informal relationship oriented individualist

31) Utilitarianism is part of this perspective on moral reasoning. A. B. C. D. Consquentialism Virtue ethics Moral relativism Deontology

32) What is the belief that correct moral principles are those accepted by the correct religion known as?

A. B. C. D.

Virtue ethics Moral relativism Religious relativism Religious absolutism

33) What is the belief that laws are justified if they prevent a person from harming him- or herself known as? A. B. C. D. Harm principle Legal moralism Legal paternalism Offense principle