Managers Toolbox Workshop

Exeqserve Corporation Unit 404 VGP Center Ayala Ave., Makati City Phone 8933199 Fax 8933199 local 110 www.exeqserve.com

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People . Training . Company

Managers Toolbox Workshop

Stepping up to a managerial role requires a change of mindset. It will be difficult to succeed as a supervisor or manager if the person keeps seeing things from a powerless perspective. One must learn how to responsibly utilize the given power of leadership and management to produce results or direct action. An employee who suddenly finds him/herself suddenly in charge will find that the relationship with people have changed and the ways to get things done have also changed. Management responsibility can be quite an unfamiliar territory to the uniniated. As with any other skills, success requires familiarizing with the tools of the trade and developing the necthese tools to effectively carry out plans and

essary ability deliver results.

to

use

The main goal of this workshop is to familiarize the new supervisors/managers to their new role and the opportunities and challenges that come with it. Through the workshop, we will offer TOOLS and TEMPLATES that they can readily use to build team, set plans, lead or direct actions, manage formal relationships within the organization, manage performance, maintain discipline and most importantly, communicate more effectively with others in the organization. Workshop Objectives By the end of the workshop, the learners would be able to: Shift mindset from worker to leader and from boss to leader Describe the process in building teamwork Identify the basic management tools (P.O.L.C.) Use communication as an important leadership tool Align actions with organizational values Target Participants New or upcoming supervisors, managers, team leaders who havent attended a basic training on leadership and management.

Managers Toolbox Workshop Course Outline

Module 5: Leading Directing Situational Leadership Understanding motivation to direct action Module 6: Organizing Basic Organizing principles Structures and relationship Empowerment and delegation Module 7: Controlling Managing performance Maintaining Discipline in the workplace Module 8: Communicating with your Team Basic Principles of Communication The Leader as a Listener Communicating to deal with Conflicts in Teams

Welcome to the Workshop Opening Remarks House Rules Leveling of Expectations Ice Breaker Module 1: Stepping up to Leadership From Doer to Leader From Boss to Leader Key Responsibilities of a Leader Getting to level 5 Overcoming Roadblocks to effective Leadership Module 2: Tools for Building a Team Understanding What a Team is 5 Stages of Team Development and the needs that come with each Building Blocks of Team Effectiveness Module 3: Familiarizing with the Basic Tools of Management Levels of management Managerial functions at different levels Introduction to the tools Module 4: Planning Forecasting Setting objectives Programming Budgeting Establishing policies

Trainers Profile

Edwin C. Ebreo is the President of exeQserve, Corp. He is also an Organization and Human Resource Development Consultant for a number of companies, a career advisor, an Advanced Toastmaster and a consummate blogger (http://anythinghr.blogspot.com) . He used to serve as HR Manager of CheQ Systems, Human Resource Director for Athena E-Services, a BPO company. He once served as Human Resource Manager for three sister companies, Ingenium Technology Inc., PETNET Inc., and A.V. Ocampo Group, where he was responsible for the development and implementation of company-wide HR and OD plans. Eds experience in managing the human resources department of companies that engage in I.T. Business Process Outsourcing, Retail, Financial Services and Insurance gave him an in-depth experience in dealing with various types of organizational situations. Edwin took up A.B. Mass Communication at New Era University; He has been conducting various Training and teambuilding workshops for the last 14 Years. Edwin has designed and facilitated in-company and public seminars on such topics as but not limited to: Trainers Training, Coaching, Customer Service, Creative Selling Techniques, Effective Communication Leadership Performance Management Basic Supervisory Course Dynamic Presentation Skills Teambuilding Presentation Dynamics Visioning Exercise Creativity Time Management Change Management

MANAGERS TOOLBOX WORKSHOP

RESERVATION FORM
Please Fax Back at 8933199 local 110 FOR QUESTIONS & CLARIFICATIONS, PLEASE CALL US AT 8933199 local 101 E-mail: information@exeqserve.com

COMPANY DETAILS
Company Name: Complete Address: Phone Numbers: Fax Number: Contact Person: Position: Email Address: Website: Mobile Number:

Yes! I / We would like to attend Public Seminar in Managers Toolbox Workshop on February 2324,2012

Please reserve _______ seats for the following participants

(Attach separate sheet if sending more than 5 participants)

Name of Participants 1. 2. 3. 4. 5.

Position

FEES: Php 7,998/ person *plus 12% VAT FEES INCLUSION: Certificate of Completion Basic Training Toolkit Meals (AM Snack, Lunch and PM Snack) Venue: ExeQserve Training Room, Room 404, VGP Center, Ayala Ave, near Paseo de Roxas, Makati City Time: 8am-5pm

You may deposit your payment to our accounts: Account Name: ExeQserve Corporation Account No.: 110-23-000242-8 Bank : Robinsons Savings Bank (Valero, Makati branch) Kindly email your deposit ing_collection@exeqserve.com or 8933199 local 110 slip to billsend by fax to

For check payments, please address to: Exeqserve Corporation PAYMENT DETAILS: Down payment of the enrollment fees upon confirmation of the engagement. The balance should be paid on the day of the workshop.