JOHN P.

QUINONES
Grand Prairie, TX 75054 Cell: (817) 771-4606 john.quinones1103@gmail.com

TECHNOLOGY MANAGEMENT EXECUTIVE CIO

Senior level business operations and technology strategist with a distinguished career leading organizations to industry dominance in such areas as technology innovation, design and performance. Consistently delivered strong revenue and profit growth across multiple business units, as a CIO / senior level executive for First Command, B-Trade, DeVry University, and LabCorp, has consistently delivered strong revenue and profit growth across multiple business units. Brings to the table leadership strengths and insights that fuel vision-driven decisions, along with a specialized and proven capacity for building top-flight teams to realize shared visions and goals. Delivers expertise that is critical to constructing a solid framework to drive value for stakeholders while fostering development of innovative new product and service offerings. Exhibits judicious fiscal management and discipline, having managed budgets as high as $20B and established a reputation for preventing and cutting millions of dollars in expenses from company bottom lines. Highly sought-after speaker on topics of leadership, mentoring, influencing collaboration with executive teams, driving build-out of IT organizations, and winning the confidence/buy-in of executives and thought leaders. Credentials include two Master degrees and status as a retired Lieutenant Colonel with 24 years of service, heading highly specialized technology initiatives through team leadership of 5,000+ personnel.

PROFESSIONAL EXPERIENCE
AVISTAS, LAS COLINAS, TX (www.avistas.com) 2010 - Present A Management and Technology consulting firm that provides project-based on demand program management, technology and management consulting for client engagements across many key industry verticals. Senior Consultant (2010-Present) Provided product management support for a major international Security-as-a-Service company specializing in managed physical access controls and logical access controls serving commercial, government and small business accounts via the cloud throughout Latin America. Supported a major US military banking and insurance firm with exposure to next generation cyber-security technologies for online protection. FIRST COMMAND FINANCIAL PLANNING, INC., Fort Worth, TX 2002 - 2010 Registered Investment Adviser firm offering investment, insurance, and banking products and services to 285,000 client families (the single-largest such provider for the military); $14.7B in managed assets, $50B in-force life insurance policies and $615M in banking assets. Executive Vice President / Chief Information Officer Strategic Business Operations (2003-2010) Chief Information Officer / Vice President of Information Technology (2002-2003)
Led the organization's IT operations, develop the strategic technology vision and strengthen First Commands long-term business / revenue growth opportunities. Appointed to EVP role in 2003 to build the organization's business development, marketing, and product management departments from ground up; formulated and enforced IT policies / procedures, assembled a highly skilled, high performing technology team, and guided the IT Department's transition to an award-winning organization recognized and respected industry wide. Selected Achievements Developed the companys first-ever technology plan, taking into consideration existing technology assets and strategies / timelines for deletion of obsolete systems and upgrades to enhance business functionality, flexibility, and scalability. Facilitated the basis for forecasted growth of 30% over next three years.

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Provided the technology strategic vision that allowed company to be agile and grow rapidly in a very competitive financial services market. Led the market entry of the Property & Casualty insurance vertical, delivering $2.55M+ in annual and renewal premium in less than 24 months. Slashed $10M in expenses across all major projects and development efforts; consistently concluded projects in advance of expected delivery date at an average 10% under budget. Directed the rollout of an enterprise-level financial planning system for First Command's financial advisor force. Analyzed project specifications, defined user requirements, and selected product, creating a robust, efficient, and secure system that performed seamlessly across all platforms and software applications. Cut systems downtime from 50%+ to less than 1% in under six months by introducing a unique team concept that allowed both development and operations teams to accomplish set goals in a win / win fashion. Championed the complete architectural design of a SOA (service-oriented architecture) in the financial services arena that resulted in the distinctive InfoWorld 100 award in 2004 for excellence.

BTRADE, INC., Irving, TX 2000 - 2002 Leader in next-generation EDI systems and business-to-business processes enabling Fortune 500 companies to use AS1, AS2, AS3, ebXML, VPN, and secure FTP with over 100,000 of their most important business partners. Vice President of Operations and Product Management
Recruited to direct product management / development efforts during the very worst period of the dotcom era, with initial focus on formalizing policies and procedures, instituting standards, and constructing a product development framework to diversify offerings and spur revenue capture. Concurrently directed business operations, growth and overall performance, as well as quality assurance, distribution, professional services, data center operations, facilities and infrastructure, customer support, and project management. Selected Achievements Guided the design, testing, and introduction of a robust B2B application, which became a viable seller through its capabilities for allowing businesses across multiple verticals to share financial data in real time. Solidified deals with a portfolio of key organizations that include Bank of America, Honda and JC Penney. Built the operational foundation and product management / delivery architecture that fueled the companys overall success, opening the doors to its acquisition in a profitable deal.

DEVRY UNIVERSITY, Dallas, TX 1997 - 2000 For-profit educational institution with 80,000+ students divided among 90 campuses across North America. Dean of Computer Information Systems, Information Technology and Telecommunications Management
Enlisted by the University to revamp an existing program (Computer Information Systems) and drive the development and rollout of two new offerings (Telecommunications Management and Information Technology). Designed all facets of the curriculum, hired instructional and administrative staff, and led full-scale promotion of the new offerings to prospective students. Managed daily department/program operations and an annual budget of $7M. Earned the Ron Taylor Presidential Award for leadership and significant contribution to DeVry University. Selected Achievements Transformed the schools meager technology offering (Computer Information Systems) from declining enrollment and a dated technology curriculum into one of its largest, most profitable offerings. Revamped the entire curriculum to bring it in line with current technology, standardized course delivery, and instituted groundbreaking, self-paced online learning programs that accelerated student learning.

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DeVry University, Continued

Produced the states very first graduate with a B.A. degree in Telecommunications Management. Raised student retention by 15% in 12 months, delivering increased revenue of 21%. Led programs to capture 66% of the schools entire enrolled population (an increase of 20%+), adding more than $5.5M to annual tuition revenue.

LABORATORY CORPORATION OF AMERICA (LABCORP), Dallas, TX 1995 - 1997 Leading provider of medical laboratory testing and services through a network of multiple facilities nationwide and 28,000 employees worldwide, performing tests on 400,000 samples daily for 220,000 clinical/research organizations. Vice President / Director of Systems Engineering, Operations, Development, and Hardware
Directed IT operations and 4,000+ personnel in 21 U.S. data centers and office operations in six major cities, hiring 200 hardware/software specialists within a year. Developed and managed a robust systems engineering capability that supported national operations, applying best practices to identify and mitigate risks, shape technical planning and management, support LabCorp initiatives, provide technical insight to stakeholders, and identify systemic issues for resolution. Selected Achievements Captured $170M+ annual cost savingsand laid foundation for nearly $800 million moreby defining consolidation plans to combine 21 data centers into five super-regional hubs. Revitalized marginal units of 4,000+ personnel in extraordinarily short intervals, improving overall production, efficiency, and morale. Increased service uptime from 70% to 97%. Raised customer service 75% while reducing system down time from 30%+ to under 2%. Maintained a personnel turnover rate of less than 2% compared to a corporate rate of 35%.

MILITARY EXPERIENCE
U.S. ARMYLieutenant Colonel, Aviation Branch of the U.S. armed forces responsible for land-based military operations.
Completed 24 years of military service to this country; serving in positions of increasing authority and responsibility. Worked at all levels of the government and with numerous foreign governments and their military organizations requiring the maintenance of a top-secret clearance. Responsible for the leadership of some of the most technologically advanced projects in support of the United States Military; these projects entailed directing organizations in excess of 4,000+ personnel. Selected Achievements Championed some of the United States Military's most technologically advanced projects, including the digitizing of the modern battlefield, virtual reality training and logistical factory-to-foxhole delivery. Introduced data-driven logistical systems that eliminated redundant / duplicitous actions organization-wide. Served as Information Resource Manager for organizations with as many as 5,000 personnel. As Deputy Brigade Commander, directed operations, logistics and administrative activities for the largest combat aviation organization in the United States Army.

EDUCATION & CREDENTIALS

M.A., Computer Resources and Information Management, WEBSTER UNIVERSITY M.A., Human Resources Management, PEPPERDINE UNIVERSITY B.A, PRE-LAW, MCNEESE STATE UNIVERSITY Executive Leadership Seminar Series, HARVARD UNIVERSITY