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CONTENTS
1. Getting Started
1.1 Installing of eCafePro Server 1.2 Installing of eCafePro Client
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Please close all other applications. Then, press Next Button to proceed.
If you are using Windows 98, windows 98se, please download and install the MDAC2.5 First. If you are already install MDAC2.5, Press Continue to proceed.
You may change Installation Directory (Default Directory is Recommended.) Press Next Button to proceed.
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You may change the Program Group (Default Program Group is Recommended.)
2) Depend on what type of Rockey you received, if you received the parallel one, then tick on install rockey parallel driver, else choose on install rockey usb driver, and let it be the not detect print busy mode, and then press next, and wait for completion. Remember to restart your pc after completed.
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2. The following staff logon form will shown. Before you add another user/staff, you should using user name: admin and password: admin (or username: ecafepro and password: 123) to Login for the first time.
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Company Info - This area is for you to fill in your company information. All these Infos will used in Reports and Receipt. Company Name - Enter your company name. Cafe Name - Enter your cyber cafe name. Address - Enter your company address. Tel - Enter your phone or contact number. General Info - General Information for eCafePro System. Total PC - Enter number of Total Client-PC in your cyber cafe. (Important) Currency Sign - Enter your country currency sign. Default is $ Tax - Please enter Tax here. (in percentage). Default is 0 (no tax) Language - Choose your preferred language while using eCafePro. Transaction No. - For the first time setup, you can start with number like 100 or 1000 or 2000. Default value is 0. (Please enter Integer number only) Loading Option - You can set the default loading option when the Server is Starting. Icon View Option - Choose which PC-Icon View Option you want when the Server Start. Background Color - You can set your default background color. eCafePro Server Load at Startup - When you tick on this, each time you enter the window, the eCafePro will automatically start. Hide Desktop Icon When eCafePro Server Start - You can tick this, if you want to hide your desktop icon when the Server is running. Hide Taskbar when eCafePro Server Start - You can tick this to hide your Taskbar when the Server is running. Login Option Hide the Slot Hour Login Type - When you tick on this, the Slot Hour / Promotion Login Type will hide in the Login Form PC Logout Setting - Set the default setting when logout the PC Print Receipt Automatically - Aswer "Yes", it automatically will print the receipt when logout; Answer "No", it will not print the receipt automatically when logout, you have to manually tick the "print receipt" in the logout form.After Logout, the Client PC will Restart - Answer "Yes", the default action will be Restart when logout; Answer "No", the default action will be Lock when logout the PC. PC Locking Message - When the Client PC is connected and Locked. The default message and rules will shown in Client PC Wallpaper. Message - The message shown in Client Locking Wallpaper Rules and Regulations - The rules message shown in Client Locking Wallpaper. Miscellaneous Option Clear Logout/Payment History when Change Shift - When you tick this, every time the staff change shift, it will clear the payment/logout history automatically. The Payment/Logout History Area is just a temporary records for duty staff to verify and check the sales. If you clear this, it will not clear the data in the database, you still can check the Sales/Data in the Report Area. Allow Refund for Prepaid - If you tick on this, the refund button will shown on Logout Form. This allow your staff to refund the money for your customer. Edit - Press this button to change your company Details and the system option Close - Press this button to close this form.
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Save - This button will appear after you pressed on Edit. Press this button to update your info. Undo - This button will appear after you pressed on Edit. Press this button to cancel update.
All Client PC Record - This will list and show all the Client PC Find - Search Pc Name, Pc No, IP Address. You can search by "whole word only" or "case sensitive". - Go to First Record. - Go to Previous Record. - Go to Next Record. - Go to Last Record.
Client PC Info - This will show the single/selected Client PC info PC No - Enter the WorkStation Number. Please Enter Integer/number only. Please enter Pc No as 1,2,3...10,11...(but not 01,02,03....010,011...do not put 0 in front of the number) PC Name - Enter the Name of Client-PC ( We recommend follow the standard/default name, i.e PC01, PC02......, PC10, PC11.....) IP Address - Enter the IP Address of Client-PC (Make sure you have entered the correct Pc NO and IP Address for Each Client PC) Button Add - Add new Client PC Edit - Change your Client PC Info. Delete - Delete current Client PC info. Close - Close this form. Save - This button will appear after you pressed on Edit. Press this button to update your edit. Undo - This button will appear after you pressed on Edit. Press this button to cancel edit.
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All Staff Record - This show your staff users. Find - Search User Name, Position .... You can search by "whole word only" or "case sensitive". Staff Info - This will show the Single/Selected Staff info, you can update, delete or view this selected staff. User Name - User name for your staff. Each Staff should have one user name, and this name is unique. Password - Enter the password for the staff, this password can use for logon the Server, login Pc, and other access options. Confirm - Enter your confirm password. Wages/Hour - This used for Calculate the Salary. The Staff Working Hour/Salary Report will used this number for calculation. Please enter number only. Personal ID - Social number or Identity Card number. Usage Hour Rate - If you let your staff to use the Client Pc, you can charge him. If you put 0, that mean you don't charge him. If you put 3.00, that mean you charge him $3.00 for each hour. Position - Enter position of this staff. Five types: Director, Manager, Supervisor, Staff, Maintainer. Access Level - Tick what you allow you staff user to access. When your staff logon to his account, he can only access what you allow them to access.
Suggestion: -Director : Access All -Manager: Access All -Supervisor: Access All except User Setting, Reset/Delete Report, Log File. -Staff: Access Send Message and Adjust Volume only. -Maintainer: Access "Unlock WorkStation with Password" only
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All Members Record - This show all your cafe Members Find - Search Member ID, .... You can search by "whole word only" or "case sensitive".
Member Info - Single/selected member details. You can update/Delete/view this selected member. Member ID Name BirthDate Enter Member ID in digit. (important for login) [Unique Number] Enter Member Name or Nick Name Enter Member Birth Date. Choose Member Type. Three types: Pre-Paid, Post-Paid, Discount-Type. Normally the member will get lower charge rate than guest. 1) Pre-Paid: This type of Member have to pay you certain amount first before they use your PC. Their charge Rate will depend on the Hour Rate you filled in the bottom text box. They can login and logout the Client Pc himself, and they can check their balance from the Client Pc too. If the amount nearly exhausted, they need to add in the money first, else they cannot use the Pc again. 2) Post-Paid: This type of Member need not to pay first before they use the PC. Their charge Rate will follow the Hour Rate you filled in the bottom text box. They can login from the Server/Client Pc, but they can not logout from the Client Pc, and they have to go to Server/Cashier to logout and pay to the Cashier. For this type of Members, they also have a choice to pay you certain/huge amount first, But they still need to logout from Server, and your Staff can manually tick on "Debit from Member Account" on the logout form to debit the usage amount. 3) Discount-Type: This type of Member will follow the Guest Charge Rate, but get some discount on it. They can login from Server/Client Pc, but they can only logout at the Server. Normally this type of Members will play then only pay you the money. However you can also collect certain/huge amount from this type of member first, after play, they should go to Counter to Logout, and your Staff can manually tick on "Debit from Member Account" on the logout form to debit the usage amount. Enter the Hour Rate for this Member. (This only used for Pre-Paid or PostPaid Type) Enter the Minimum Charge for this Member. Each time they login, you can set the minimum charge for the selected member. (This is only used for PrePaid or Post-Paid Type) If you choose the member type is Discount-Type. The Discount Rate textbox will show out. You can charge this member follow the Guest Charge Rate but give them some discount. Amount left in this Member Account (Use Add Amount Function to add fund for member) Each dollar they spent on your cafe, they will get 1 point. And the point can exchange for gift..... How much money they spent on your cafe since they joined in. Enter Member Join Date. Enter Expire Date for this Member. (when expired, this member cannot used
Member Type
Discount Rate Account Balance Bonus Point Total Spent Join Date Expire Date
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his account again) Address Telephone Email Enter Member Mailing Address. Enter Member Phone Number. Enter Member Email Address.
All Products/Services Record - This will list out all the Products/Services in your Cafe. Find - Search Name, type, quantity, .... You can search by "whole word only" or "case sensitive". Product/Services info - This show single/selected item info. Code - Enter the Code Number for the product/service. Name - Enter the Short Description of your item. Category - Choose the Category for this item. eg. Drink, Food... Price - Enter the Price for this item. Quantity - Enter the Quantity for this item. It will auto deduct when someone is ordered the item..
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Rate Option 1: - You should choose this option IF you decided the charge rate will be SAME for each day. Game Internet Enter the Game Rate ($/hour). eg. $3.00 (i.e. $3.00/hour, or $0.05/minutes) Enter the Internet Rate ($/hour). When login Client PC, you can choose to use internet or game rate. ? Enter the Minimum Charge ($). eg. Minimum Charge is $2.00 - if Derek played 10 minutes, the charge should be ($3.00 x 10 / 60) = $0.50, but it less than Minimum charge, so total charge to Derek is $2.00. Select Rounding Type eg. Round To 10Cents - if the charge rate is $2.26, it will round to $2.30; if the charge rate is $2.24, it will round to $2.20. eg. Round To 1dollar - if the charge rate is $2.26, it will round to $2.00; if the charge rate is $2.60, it will round to $3.00 "Tick" if you don't want to charge the customer who used less than X minutes. (this applied to all rate options, i.e. option 1,2 and 3) eg. If you decided the first 3 minutes is FREE, then you should "tick" the box and fill in X=3. Select which Rate Option you will use.
Minimum Charge
Rounding
Rate Option 2: - You should choose this option IF you decided the charge rate will be DIFFERENT for DIFFERENT Day/Time. Time Zone Break a day into 3 Time Zone. This make various rate during a day.
Monday Rate (Game) Enter the Charge Rate($/hour) for Monday on 3 Time Zone.
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eg. From the values of the Form above, telling that: on Monday, between 00:00-06:00(TimeZone1) charging rate are $3.00/hour, between 06:01-18:00(TimeZone2) charging rate is $2.50/hour, and 18:01-23:59(TimeZone3) charging rate is $3.00/hour. Tuesday Rate (Game) Enter the Charge Rate for Tuesday. Wednesday Rate (Game) Thursday Rate (Game) Friday Rate (Game) Sunday Rate (Game) Internet Rate Enter the Charge Rate for Wednesday. Enter the Charge Rate for Thursday. Enter the Charge Rate for Friday. Enter the Charge Rate for Sunday. Enter the Internet Rate. Note: The internet rate will be same for each day.
Examples for Rate Option 2: example1: From Monday to Friday, you think of charge $3.00/hour for the whole day. However, for Saturday and Sunday, you charge $6.50/hour between 00:00-06:00; $4.00/hour between 6:01-18:00; $5.00/hour between 18:01-23:59. The values in the form should exactly like below.
example2: From Monday to Friday, you think of charge $4.00/hour between 20:00-05:00, and charge $3.50/hour between 05:01-19:59. For Saturday and Sunday, you think of charge $6.00/hour for the whole day. The values in the form should exactly like below.
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Rate Option 3: - You should choose this option IF you decided the charge rate will be based on per block time interval set Time Interval (minutes) Enter the Time Interval. eg. 30 (i.e. 30 minutes)
Enter the Game Rate based on each Time Interval eg. From the value of the Form above telling that: From 0 minutes to 30 minutes, total charge is $1.50 (i.e. no matter how many minutes between it, it will charge $1.50) From 31 minutes to 60 minutes, total charge is $3.00 Game Rate (per Time From 61 minutes to 90 minutes, total charge is $4.50 ...... Interval) If the time interval set to 120 (i.e. 120 minutes, or 2 hours) From 0 to 120 minutes, the charge is $1.50 From 121 to 240 minutes, the charge is $3.00 ............ Internet Rate (per Time Interval) Enter the Internet Rate based on each Time Interval
Rate Option 4: - You should choose this option IF you decided the charge rate will be based on different time usage interval. From the Value of the Form: It's telling that the charge Rate for Game is $1.50 per hour, and charge rate for Internet is $2.00/hour. If someone's game usage is between 0 and 3 minutes, the system will charge him $0.00. But if his game usage is between 3 and 20 minutes (3 or 4 or 5 or 6....or 20minutes), the system will charge him $0.50.....and So on. If he play 1 hour and 2 minutes, the system will charge him $1.50(one hour rate) + $0.00(the remaining minute between 0 and 3 minutes) = $1.50. If he play 1
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hour and 38 minute, the system will charge him $1.50(one hour rate) + $1.00(between 20 and 40 minutes) = $2.50.
2. After that, the following form will appear. Please type in admin for the first time to login.
Your default password for Operator is operator, and Admin is admin. (operator password will use for unlock, lock, restart, shutdown, but Admin password will use for login to this form, and shutdown eCafePro Client) Current Password : You default/original/previous old password (if you want to change password, you
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need to enter this field) New Password : You new password (fill in this field, after you filled in current password) Retype Password : Retype your new password to reconfirm the new password. (and then, click on change password to change) Server IP Address : The IP Address of the Server (this pc must be the one you installed eCafePro Server) PC Name/No : Enter the no. you want to set for your current pc. (Please enter Integer number only) Client Image Directory : Every Client will locked by Form with Wallpaper. You can browse the images directory, and let it to rotate automatically. Load at Window Startup : Normally, you must tick this option in order to lock your screen when window start. Load before Desktop Icons Show : This option only available for window 98/Me. You can lock the mouse movement before the Desktop Icons Show on the Windows. Prevent someone to click on your desktop icons before Locking. Disable Task Manager : This option only available for window XP. You must tick this, since it will prevent someone to shut down the Client Program through Task Manager. Notes: After you edit/filled in the Any Fields, and you should press "Apply" button to update the information, and press ok to unload this form / restart this pc. After restart, your client Pc will fully locked. Tips: After Setup, You should manually remove the eCafeProClient from Programs ShortCut Menu.
a) b)
c)
d)
- Member Area. ?
e) f)
g)
- Sales Report. ?
Toolbar 2:
a) b)
Toolbar 3:
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b) Logout History - After Logout, the info will record here temporary. c) Client Message - This is the area for receiving message from client, when it have new message, it will mark with *. d) Waiting List - If all the computers are fully occupied. You can record the waiting customers in this list instead of writing down into paper. e) Notes and Info - This area for you to take down some notes. Toolbar 4:
a) b) c) d) e) f) g) exists.
-This will show the Big Pc Icons. - Small Pc Icons - Pc Icon List - Pc Icon with Details - Change the Background Color. - Find and Go to the Pc No. - Refresh single Pc network connection. Click this only if that pc network problem
Toolbar 5: ?
a) - Staff can Unlock the connected Client Pc with Password. (OR if Someone already logged in the Client Pc, but it hang, and need to restart. When back to window, it will locked. Select the Client Pc, and Click on Unlock to open the Login Client Pc again.) Please note: Unlock is different with Login. Login will log the time-start/other-data for billing/report purpose, but Unlock will not log any data.
b)
c)
d)
e)
f)
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a) View Screen - You can view the selected PC Screen, when you can on this button. If the network is very busy, the view screen function may not work.
b) - You can adjust volume of selected PC by clicking on "Set Selected PC" or Set Same volume level for All Client PCs by clicking on "Set All PCs"
c)
4.3.1 Login
If someone want to use the Client Pc, you have to login the PC. After login, the PC will unlock for use. 1. Move Mouse to the desired PC icon (eg. PC 1), Double Click on it.
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2. After that, the following form will appear.
Standard Login Type: Choose Which type of Customer Login: Guest - Choose this one IF he is normal customer who was not Member or Staff User. Press Login to Login without filling in anything (Pay after play) Member - Each member have to use their own Member ID to Login. Staff - your cafe staff user, please use password to login. PrePaid- if you think of charge the customer before usage OR the customer want to pay you money first before he/she plays, then you should tick the "Prepaid" checkbox and fill in the given amount. Example showing below.. For Prepaid, after amount finished, it will inform Client Pc, it will give him 60 seconds to add in more amount for continue. If he do not want to continue, you can restart/lock the client PC manually, or wait for 60 seconds, it will lock/restart itself. Login: After you clicked on this button, the client PC will be unlock and ready to use. Cancel: Do nothing and close this form. After Login, another pc icon will replace the previous icon, which shown below:
4.3.2 Logout
1. Move Mouse to the desired PC icon, Double Click on it.
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2. After that, the following form will appear.
Cash Tender: You can key in the total amount/cash that customer give to you. It will shown how much you should refund/change to him. (optional function) Print Receipt: Tick this if you want to print a receipt for your customer. Override Total Charge: Click on this button to change the Total Charge (for restricted user only) Restart Client PC: You have two options to control the client pc after logout, choose between "Restart the client pc" or "Lock with wallpaper without restart" Logout: After you clicked on this button, the client PC will be locked/Restart, the the info will be recorded into database. Cancel: Click this button to cancel. After Logout, for the restart case, unconnected icon will appear, also the logout details will be shown in "Logout/Payment History" temporary .
4.4 Function
a. Transfer Transfer of a "using PC" to another "un-used PC". Total usage and all orders/services of that "Using PC" will be transferred to that unused PC. 1. Move Mouse to the Used-Client PC icon, Single Click on it. (using Pc 1 as an example)
3. Then click on desired-Transfer PC icon. (say transfer from 1 to 9). [If you want to cancel transfer, you can click on own icon again(PC 1) before clicking on desired PC]
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b. Unlock A) Staff User can unlock the "un-used PC with password" from the server, but depend on their access level which can setup in the Staff Setting. 1. Move Mouse to the Client PC icon, Single Click to select it.
4. Type in your User Password, click on "Unlock". If the password is correct, the PC will be unlocked. Please note: Unlock will not record any data into database, normally we use unlock for maintaining Pc. B) Another function of "Unlock" - if the Client PC was logged in OR already unlocked, but the Client PC need to restart for some reason, e.g. PC hang. When back to Window, the Client PC will be locked. If it didn't unlock automatically, you should click on "Unlock" to reopened the same Client PC for that customer. 1. Move Mouse to the Client PC icon, Single Click to select it.
3. The Login-Client Pc will be unlocked again. c. Restart or Shut Down Restart or Shut Down Selected Client PC 1. Move Mouse to the Client PC icon, Single Click to select it.
2. Then click on "Restart" or "Shut Down" button, depend on which action u want.
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d. Top Up This button can top/add up value for "PREPAID" Client PC. 1. Move Mouse to the Prepaid-Client PC icon, Single Click to select it.
4. Key in Add Up Value $, example 3. Then click on "OK" to add this value to previous prepaid amount.
e. Other Functions
Message All - Send Message to all connected PCs. When you click on this, it will pop up input box for you to type in you message, and then click on Ok to Send. Unlock All - Click this button to unlock all connected PCs. When you click on this button, a password box will appear, you must provide correct password to unlock. It's convenience for maintaining such as scandisk, disk defragmenter, installing new game.. ShutDown All - Shut Down All Connected PCs. A Confirmation box will appear before shutdown all PCs. Click on "Yes" to confirm shut down all PCs, and click "No" to cancel. ShutDown All UnUsed PC - Shut Down All Connected Un-Used PCs. If someone is using the Pc, it will not shut down his pc, it will only shut down the un-occupied PC. Restart All - Restart all connected PCs. A Confirmation box will appear before restart all PCS. Click on "Yes" to confirm restart all PCs, and click "No" to cancel. Restart All UnUsed PC - Restart all connected Un-Used PCs. Change All PC Admin Password - You can change the Client Pc Admin Password directly From Server. This will change all the Connected Pc to the New Admin Password. Change All PC Operator Password - You can change the Client Pc Operator Password directly From Server. This will change all the Connected Pc to the New Operator Password. Refresh - Refresh or reconnect the network of selected single Client PC.
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5. After that, click on "add order" button to add this item (or double click on selected item).
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6. Please enter the quantity ordered for this item. (default is 1)
8. When PC1 is logout, it will add this charge into the bill.
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Administrator/User - Choose "All Users" to View All Users' Working Duration or their Salaries. Or you can specify to view a single user in the report. Date Range Entry - Enter the Date Range for the report. Button View Report - Pre-View the Report before printing. Close - Close this form. 3. After Click on "View Report", The following Report will appear.
- click on this button to setup printer or print the report. - click on this button to export the report to html or txt Format.
Report Type - Choose either from Full Detail Report to view both usage earning details and extra services earnings; or Usage Earning report only; or Services Earning report Only. Type of Customer - Choose or specify what type of customer you want to view only in the report. e.g. Select "VIP" to View VIP Members report only, Select "Guest" to view non-Member Customer, Select
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"All Customers" to view All, etc.. Date Range Entry - Enter the Date Range for the report. Button View Report - View the Report Close - Close this form. 4. After Click on "View Report", The following Report will appear.
- click on this button to setup printer or print the report. - click on this button to export the report to html or txt Format.
If you want to view all the items, just let the "All Items" in the item name or choose any of the item name from the drop-down list, then choose your Date Range, lastly click on "View" to Preview the Report. The report will show you the product you sold through your Order Center, bill to Client-Pc, and also Stock(Buy) through purchase data entry.
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1. Move Mouse to the "Change User" button, Single Click to select it. or another way - Choose File > Change User
or 3. Then the following form will appear. This will show the total sales during the staff working duration, the staff can click on DETAIL button to view all their transaction lists, or click on PRINT button to print out the sales. They must click on the EndShift button in order to end the shift and prepare for other staff to login.
1) Member Account - This is the place for you to add/edit/update/delete/view your members. Please refer to 2.1.4 2) Member List - List out all your members. The different between this Member List and Member Account is: Member List is for read or view purpose only, but Member Account is not only for read, but also add/edit/update/write to member profile. So, if the member want to check on their balance, point or other infos, you staff can check out on this module. 3) Add Amount/Deposit - For the members, they can deposit or add in money first, before they play the PC. If some of the members owe you money, your staff can help them to add in the amount here too for clearing their debt. The total add in money will automatically record into the Sale Report Data. And the member account balance will change to new Total. 4) Bonus Point Center - Each dollar the member spent on your cyber cafe, they will earn 1 bonus point, and the point can be redeem for gift/voucher through this center. After they redeem something,
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the deducted and remaining point, also the purpose of redemption will automatically record into Bonus Point Redemption Report.
You can view the debit report for all the members (default), or just choose any of the Member Id, then select the Date Range, Lastly click on View button to View the Debit Report.
2)Click on the "Client Message Tab" to view the new message. The * will be disappeared.
3)You can tick on the message box to Remind that you have finished the task or served the Client...
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i) Delete Old Data - You can delete your old data on the "Maintaining> Delete/Transfer Report Data", please choose you Data type and the Time Range, then click on "Delete Old Data". Please note that, after you click on Delete Old Data, all the data will be lost, and it can not be recover back. So, we advise you to backup the cafe.mdb to another directory first, or print out the report first. ii) Transfer Old Data - Instead of delete your old data, you can transfer the old data to another location, you just have to select which type of data and the time range, then click on "Transfer Old Data" to transfer your old data. The data will be transfer from cafe.mdb to transfer.mdb. Before transferring, we also advised you to backup the cafe.mdb and transfer.mdb first. Please note that, the transfer.mdb also will become larger and fragmented one day (what you can do is backup the transfer.mdb on the other location, and replace the new transfer.mdb). On the coming version, we will let you to select your own name of the old transferred data file, eg. DataForJune2003.mdb or May2003.mdb... After you have transferred your data file, you can view them at "Maintaining > View Old Data" (figure below)
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2) For the first time, the password for unlock is "operator", key in the "operator" in the password field only, and leave the Member_ID/User_Name empty. Then click on Login.
3)If the Password is correct, the screen will be unlocked for use.
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1)You can select any custom messages or type in any of your message, then click on Send Message button to send the Message.
2)If the Server has received a new message. The "Client Message Tab" will mask with * and you will hear a message sound.
3)Click on the "Client Message Tab" to view the message. The * will be disappeared.
4)You can tick on the message box to Remind that you have finished the task or served the Client.
[figure 5.3a]
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3) [Pre-Paid Member Only] When come to unlock mode, Member can see their Account Balance at the Usage Teller box.
4) [Pre-Paid Member Only] If they finished playing, they can click on Member Logout to logout, if logout successfully, they will see the following form, and they will know their balance left. If they didn't see this form, that's mean something wrong with the networking, maybe server down/hang or other issues, then they must go to server and logout from the Server. [Please note, they must logout after played, if not the amount will be deducted until $0.00]
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