Hisham Ali

http://noordubai1.blogspot.com/
http://hishamalzaqri.syraty.com Career Objective To seek a suitable position as a team leader with an organization that has the vision and potentials for development, growth and expansion and at the same time maintain a high standard of performance and business ethics. United Arab Emirates. (050)885 2295 sa_hi_101@hotmail.com

Educational and Academic Background:

*Bachelor of Information System, Saba University, Sanaa, Yemen Date of Graduation: June, 2006 Key Skills Use of accounting software and administrative. Computer Maintenance software & Hardware 3 years Good command on Arabic and English Language. Computer Skills Proficient with all Microsoft Windows operating Systems, Microsoft Office programs & Installation . 1. Windows XP. 2. Windows vista. 3. Windows 7. Oracle SQL. Competency on Analysis systems. Adobe Photoshop CS4. Microsoft Office2003 & 2007 & 2010. Keyboard Typing: English, Arabic. Ability to deal with Network.

Experience

Collection officer in Abu Dhabi Commercial Bank (ADCB) 2008 to 2010.

1.Collection Personal Loans & Auto loans Collector. 2. Tele calling overdue customers Buckets (1 to 6). 3. Collection follow-up. 4. Meet monthly targets on overdue accounts & amounts. 5. Customer serves. 6. It Support. Computer Maintenance software & Hardware from Alrowaad for Computer(IT Engineer).

IT Coordinator in Zawya Mart(IT support) until now.

1. 2. 3. 4.

Installation of Operating System & Application Software. Computer Maintenance software & Hardware. Administrator for Window server 2008. Manage all PC, Printer, Scale and Networks.

5. Data entry by Oracle System(Oracle Retail Merchandising system &

Oracle Retail Invoice Matching ).

6. Backup of data in servers.

Computer Maintenance software & Hardware 3 years. Collection tasks: - Tele Collections Help Desk (Service Quality) 1. 2. 3. 4. Attend branches inquiries on overdue customers. Attend phone banking inquiries on overdue customers. Follow up with branches/ sales/ recovery officers on overdue customers. Correspondence with customers/ branches.

Ability

Use Of Accounting and administrative programs. Computer Maintenance(hardware & software) Supporting management and staff to help create their own successful and productive team and become effective. Install the Operating System ( Win98, Win Me , Win Xp, 7 and Linux) Organization :Zawya Mart (Dubai). Tenure :13-06-2010 to till date. Designation :IT Coordinator Job Profile :Manage all the office work. Network/Desktop Support/IT Coordinator, Network and local Printer installation & administration, backup administration. Installation, configuration and Administration.

Install all kinds of different operating systems(XP,Vista,7,lunix) Install Databases Oracle(10g,11g) Install Oracle Application
Administrator for Window server 2008. Backup all the files and folder. Phone system (Alcatel) attendance machine(Door Access) CCTV Security Camera Personal Data Holder of valid UAE Driving License Date of Birth may 30, 1983 Nationality Yemeni Marital Status Married Languages Known Arabic and English (Read, Write and Speak) References wossam 050-866 6416