PROFESSIONAL PROFILE Accomplished Office Manager with 20 years experience planning and directing exec utive-level administrative affairs

along with human resources support. Strong t ime management and problem solving skills with the ability to set priorities and manage multiple tasks. Able to work independently and under pressure with limit ed time/direction and guidance. Self-starter who meets projects deadlines and r equirements while performing multiple tasks within a variety of environments. Ha ndle highly sensitive and confidential information in a professional at all time s. Respond rapidly and appropriately to changing circumstances; evaluate proble ms, make astute decisions to effect positive change, and refocus on new prioriti es. Thrive as a team player and coordinator for special events and programs.Hig h professional standards and integrity with a professional appearance. STRENGTHS * Project Control & Management ctions * Law & Regulation Compliance tion & Resolution *Team Building & Leadership pport * Scheduling & Event Coordination ial Affairs * Proficient with Stanford University on-line systems (Prism,Sufin,DEMS,Oracle) * Human Resource Fun * Problem Identifica * Administrative Su * Budgeting & Financ

EMPLOYMENT HISTORY Security - 2006 to Present Arriaga & Associates, Campbell, CA. State of California Licensed Security Officer On-Call case by case basis Event Security, loss prevention, surveillance etc. Supervisor Chris Arriaga Office/Human Resource Manager - 2009 to 2010 EffOne Software, Inc, Sunnyvale, California 2009 New hire employee set up Including health benefits, vacation & PTO tracking appl ications and set up of other company benefits such as the 401k plan. Placed empl oyment advertisements, set up and conducted interviews, checked references and c ompleted background investigations when necessary. Trained all new employees on office policies, procedures and supervised new employees while in the probationa ry period. Office policy and procedure handbook created. A/R, A/P and responsibl e for monthly account reconciliation of all financial accounts. Processed expe nse reports for employees. Arranged for all travel including international also assisted legal department with the processing of H1b applications. Created and d istributed invoices, tracked cash flow and created various financial reports as requested. Administrative Assistant - 2008 Stanford University Medical Center Department of Plastic Surgery Faculty Support , Stanford, California Grants and contracts administration: coordinated and prepared grant proposals fo r submission to IRB; prepared progress reports; prepared and maintained IRB prot ocols including new, renewal amendments, and revisions. Financial management of a variety of research grants, contracts, and other restricted and unrestricted a ccounts. Provided budgetary and staffing information for the preparation of preaward documentation and proposals to federal, state, non-profit and industrial s ponsors, responsible for on-going tracking of actual and projected expenditures. Miscellaneous duties: scheduled and coordinated all appointments for supporting faculty and maintained complex calendars for division. Receptionist duties: pro cessed and distributed mail twice daily, photocopying, faxing, respond to miscel laneous phone calls, email messages and library research when necessary.

Executive Assistant/HR - 2005 to 2007 Pivotal Corporation, Campbell, California Analyzed call logs and sales numbers for compliance with targeted sales quotas. Assisted Regional Sales Manager Mr. Mark LeVell in supervising and coordinating sales marketing activities. Organized trade shows and travel related to marketin g departments venue. Maintained complex customer accounts and meeting notes in p 5i. General office support duties screened email, phone calls, ordered office su pplies and created power point slides with supervisor.Processing of sales consul tants new hire paperwork and setup. Office Specialist & Customer Service Representative - 2004 City of Santa Clara Finance Department, Santa Clara, CA. Performed confidential secretarial duties regarding departments operations, and administrative situations and conflicts. Researched, compiled and summarized a v ariety of informational materials requiring knowledge of word processing, spread sheet and scheduling software such as GROUPWISE. CSR Duties: Assisted customers answering inquiries, responding to complaints, and explaining department policy and procedure in call center. Received and processed payment, permit fees and bu siness licenses; traced payments received without remittance advice. Office Administrator - 2000 to 2003 Stanford University NASA Flight Program, Stanford, California STEP & Gp-B Primary point of contact for inquiries from government officials, media and gene ral public. Implemented policies and procedures served as a University Policy Re source. Responsible for fulfilling requests for materials, program information and interviews. Reviewed drafts of publications for accuracy and content. Sche duled special events and conferences for up to 150 attendees. Selected and inte racted with vendors in compliance with government funded research project rules and regulations Maintained archival system contributing to the role in EP&O. S ubmitted monthly man hour and expense reports with proper GL coding. Administrative Assistant - 1998 to 2000 Stanford University Medical Center CVRB, Stanford, California Interfaced with patients to assess immediate needs and scheduled appointments wi th proper work up before appointment. Received and screened telephone calls; reg istered new patients, and collected financial and insurance data to ensure full and proper payment. Prepared confidential files for physicians and surgery sched ulers. Recognized for efficiency and professionalism in delicate situations. Pro vided specific support for two cardiovascular surgeons Dr. Scott Mitchell and Dr . Craig Miller. Updated curriculum vitiates on a regular basis. Dictaphone trans cription of patient referral letters, operation reports, correspondence, manuscr ipts, abstracts, and editorial reviews. Organized and scheduled multiple weekly meetings for three research grants. Maintained faculty calendars, coordinated tr avel arrangements and submission of detailed expense reports related to travel. Office/HR Manager - 1993 to 1998 NASA-Ames Animal Care Facility, Mountain View, CA. Developed and maintained a file system covering specialized subject material and reports as required by Government Contract. Purchased all ACF supplies and mat erials. Prepared and submitted documents from contractor to NASA concerning exp enses for facility, accident reports, monthly man-hour report, monthly 502's, an d consistently exceeded all deadlines as required by contract. Tracked all time card information including leave time and used this information to generate seve ral different reports as required. Reviewed employee files for compliance with government project. Assisted the Project Manager in the planning and execution of day to day activities. Performed rounds in the facility as required.