Matthew R. Brownell 8 Jacobs Lane Southborough, MA 01772 Home : 508-460-6012 Mobile : 774-282-1149 mb12958e8@westpost.

net SUMMARY Strategic, formally-trained Fortune 500 sales professional. Consecutive promotio ns and verifiable record of success in both Client Management and strategic new account acquisition. Sales stack ranking during 2007 -> 2010: 6/82; 5/75; 9/73; 2/32. Documented leadership and proven achievement in consultative sales of ta ngible/intangible products. Penetrated new markets, managed global teams, turned around challenging accounts, and successfully sold diverse products at high lev els in global, Fortune 500 environments. Managed large global IT projects. CORE COMPETENCIES * Mature, global team leadership of complex, multimillion dollar enterprise oppo rtunities * Distinguished, consistent record of strong sales production. * Proven ability in converting complex, troubled environments into growth partne rships * Ability to synthesize immediate and long-range actions needed for advancing sa les * Exceptional writing skills for RFP/RFIs, executive communications, and C-level briefings * Strong ability to earn customer loyalty and steward companies through difficul t problems * Outstanding relationship and issue management * Excellent program and project management. ITIL certified. * Experienced price & contract management PROFESSIONAL EXPERIENCE: Verizon Business (Formerly MCI Telecommunications) Boston, MA Conferencing& Collaboration Manager - Premier Accounts 04 - 1/2011

10/20

Focus: Increase Verizon audio, web, and video conferencing business within Veri zon's largest global Enterprise accounts, including EMC Corporation, GE, IBM, St aples, and TD Bank. Increase penetration of conferencing into new subsidiaries and customer acquisitions. Up sell traditional audio conferencing users to more profitable web conferencing and fully-managed conferencing events. Expand the use of conferencing services within customer functional areas, including HR, Inv estor Relations, Sales, Marketing, Technical Services, and Executive Mgmt. Achievements: * Grew a worldwide manufacturer from 24th position on the Verizon Conferencing c lient roster to Verizon's largest worldwide audio, net, and video conferencing c ustomer * During 18-month period, tripled active worldwide web & audio conferencing lead ers from 14,000 to 43,000 within assigned base * Received "A" account-management ratings in last Quarterly Business Review from largest Conferencing customers * Conferencing revenue planned for 2010: $38 million. Delivered $41.5 million ( 109%) MCI Telecommunications Corp

Boston, MA Global Investment Accounts Sales Executive

5/2000 - 9/2004

Focus: Targeted large national and global strategic named accounts with little o r no business with MCI, but could potentially deliver $6M - $50M annually in glo bal network services. Discovery & remediation of complex, long outstanding dispu tes. Multiple rounds of negotiation, service and contract consolidation and work ing with multiple customer decision makers. Proposed and sold network solutions with high impact to a customer's global business process. Managed customer-rela ted actions of MCI technical, customer service, legal, sales management and prod uct specialists. Achievements: * Stabilized & renewed a large North American provider of records storage & mana gement services (Iron Mountain) to a new 3-year $9.6 million network services a greement, tripling its revenue commitment to MCI * Assigned to a well-known worldwide manufacturer of athletic footwear (Convers e/Nike) - then under C-11 status, with less than 5K of monthly MCI services. Wit hin 11 months secured a new global multi-million services agreement * Provided new, fully-managed hosting, applications management, and disaster rec overy services for the world's market leader in portfolio/order management syste ms and compliance software for investment managers (Charles River Corp) * Assigned to a leading ASP/ web center outsourcer for mid market companies - th en with $4 million of disputed MCI receivables and pending litigation. In 7 mon ths, the customer executed a new MCI network services agreement, where all servi ces are paid in advance. Monthly MCI service revenues doubled (NaviSite) MCI Telecommunications Corp. Parsippany, NJ Global Account Manager

1/1997 - 5/2000

Focus: Promoted from previous position. Duties included managing a global acco unt team of technical, service, billing, implementation, and market overlay pers onnel to meet global client network requirements. Position MCI network services for maximum revenue uplift and network service bundling. Charged with agreement renewal and negotiation. Direct RFP/RFI response teams. Position senior MCI off icers with the senior client management tier. Organize and host client executiv e briefings and opportunity reviews. Annual revenue under management: $65M. Achievements * Designed and implemented an integrated worldwide toll-free IVR platform for a global pharmaceutical company. Platform routes in excess of 21 million minutes p er month for internal and external functions - including sales, contract adminis tration, adverse patient reactions, clinical research reports, customer service, product information, inclement weather/plant closings, employee database lookup s (Berlex Laboratories USA. Bayer Corp) * Telecommuting program instituted for large insurance companies. Included the d esign, implementation, and performance management of network access, transport, and assets for remote users. (Selective Insurance & Chubb Cos) * Designed and implemented a network-based IVR toll-free routing platform for th e call-centers of a large sportswear manufacturer. Average-speed to answer reduc ed from 2.4 minutes to less than 20 seconds. Abandoned calls dropped from 8% to 1% MCI Telecommunications Corp. New York, NY Corporate Acquisition Sales

Focus: Sales of MCI voice and data transport services. Five (5) successive prom otions. New accounts brought to MCI during 7-year tenure included FAO Schwarz, Met. Muse um of Art, Benetton U.S.A., TAMS Consultants, Pfizer Oral Care, Rolex, United Je wish Appeal, Estee Lauder, Hartz Mtn., Lighthouse Inc., ASPCA, Sotheby's, Korea Exchange Bank, Bank of China, Global Asset Mgmt. (GAM Funds), Hoenig, Covington Fabrics, Croscill Home Fashions, Paul Weiss Rifkind Wharton & Garrison, Dialogic Corp., AGT, AEA Investors, and Moses & Singer. ~ Senior Client Account Manager/ Corporate National Accounts 7/1995 12/1996 ~ Senior Executive Account Manager/ National Accounts 10/1993 - 6/1995 ~ Executive Account Manager/ National Accounts 5/1991 - 9/1993 ~ Senior Account Manager/ General Business Markets 8/ 1990 - 4/1991 ~ Account Manager/ General Business Markets 0/1989 7/1990 EDUCATION: Syracuse University, S.I. Newhouse School, Syracuse NY MS, Advertising Management / Marketing Communications Allegheny College, Meadville, PA BA, Political Science, English Certifications: 2010 ITIL V3 Foundations, License/Registration# 238715388, 11-18-

Computing Skills: Advanced use of Microsoft Word, Excel, Powerpoint; Siebel, Mi crosoft Live Meeting, WebEx Meeting Center/Event Center/Training Center. Formal Sales Training: MCI Center for Sales Excellence: Huthwaite - SPIN; Carew - Dimensions of Professional Selling MCI STEP : Sales Training for Executive Placement - Rye Brook, NY Winning Proposals; Winning Negotiations; Effective Presentations Customer Care Excellence; Target Account Selling; The Language of the CIO Holtz - Proposal Writing for Consultants; Write to the Top Porter - Competitive Advantage: Creating and Sustaining Superior Perform ance Miller/Heiman - Conceptual Sales AT&T Learning Center/Bedminster NJ: The Value Proposition; Strategic Account Development Verizon University/ VZ Learn/ Basking Ridge NJ Effective Executive Engagement; Selling with ROI; Executive Level Selling ITIL V3 Foundations Enabling UCC, Foundations of Business Acumen, Business Acumen for Sales Executive Conversations in TCO