Jamie Krakow 538 East Saxony Drive, Exton, PA 19341 * 610-574-7675 * jk16c8fe6@westpost.

n et Summary of qualifications * Strong experience with Financial Administration including payroll, audits, in voicing, receivables, payables, collections * Certified Human Resources Manager - experience includes benefits administrati on, staffing, employee evaluations, and development of policy manuals * Outstanding interpersonal, organizational and communication skills * Excellent research, writing and editing skills * Proven track record as an effective and strategic Administrative Manager * Motivated self-starter with strong ability to juggle many responsibilities an d projects * Results-oriented * Quality Management experience including Internal Auditing and administration of Supplier Nonconformance and Customer Complaint systems Work experience Interfleet Technology Inc. Philadelphia, PA 2006 - Present Interfleet is an international rail vehicles and systems engineering consulting firm with annual turnover in excess of $65M and a resource base of over 550 rail consultants located in various offices around the globe Manager of Finance and Administration * Office Administration o Negotiation of contracts and leases to maximum savings while assuring opti mal services and efficiencies provided to company's internal and external client s o Primary point of contact between parent company in UK and North American r egional office regarding IT / telecommunications (liaison with IT team and provi ders to resolve any technical / computer issues), insurance (working with broker for commercial policies) o Responsible for ensuring remote staff have full access and functionality ( IT, telephone, office, etc.) o Oversight of clerical functions and personnel * Human Resources for U.S. staff including: o Develop and maintain HR policies and manual specific to U.S. operation o Coordinate recruitment efforts o New employee set up and orientation / terminations o Benefits administration (annually review benefits and recommend changes, p artner with benefits broker, handle employee issues / problems, COBRA coordinati on) o Maintain employee records; coordinate annual performance reviews o Facilitate immigration / visa issues o Legal compliance * Financial Administration - manage daily finance functions including: o Payroll processing through ADP o Expense and credit card reconciliations / processing o 401(k) administration o Sales and Receivables (includes weekly review of employees' time booking, monthly sales analysis and client invoicing, collections, monthly reports to sen ior management) o Accounts payable (approval and processing of vendor invoices) o Work with accountant to facilitate processing of tax returns o Banking and credit cards * Marketing Support o Client liaison for bids and proposals o Review RFP/RFQ/RFI to ensure proposals satisfy all requirements

o Ensure case studies, capability statements and consultants' resumes are up dated o Review contract documentation and ensure all requirements are satisfied * Safety Coordinator for U.S. region o Worked with colleague in Canadian office to develop North American Safety Policy and training program o Perform safety inductions for new staff o Address safety issues and have regular safety meetings * Extensive travel arrangements and coordination SunGard Higher Education Malvern, SunGard Higher Education provides s and foundations in 40 countries ways to teach, learn, manage and PA 2005 - 2006 software and services to colleges, universitie worldwide to help the institutions find better connect

Executive Admin * Supported VP of Client Operations, 4 General Managers and 10 Account Managers * Updated monthly forecast and supporting financial documentation * Generated correspondence, reports and spreadsheets for team and clients * Used specialized programs to schedule resources and consultants for client si tes * Coordinated onsite and offsite meetings involving travel, hotels, meeting fac ilities, meals, and audio / visual needs * Audited and processed expense reports for all SE region personnel * Extensive travel arrangements Sartomer Company Exton, PA 2001 - 2005 Sartomer, which is part of the chemical branch of Total, is the premier global s upplier of acrylate/methacrylate monomers, oligomers, and other specialty chemic als marketed in the United States, the Americas, Australia and Asia Office Manager / Internal Quality Auditor / Supplier Nonconformance Coordinator * Managed corporate facilities; liaison to management company, maintenance, and other vendors affiliated with facilities; processed invoices relating to corpor ate offices; maintained inventory of supplies * Supplier Nonconformance Coordinator - administrator of nonconformance system and liaison between plant personnel and vendors with regard to nonconformance is sues; maintained supplier nonconformance logs and supplier report cards * Customer Complaint administrator - entered customer complaints into database, conducted research to assess initial assignment, prepared acknowledgement and f inal closing letters to customers * Internal Auditor for ISO quality audits * Administrator of company Purchasing Card program * Co-editor, proofreader and reporter for company newsletter * Member of various teams including Corporate Material Review Board, Safety, Re wards and Recognition, Resinator (company newsletter) and web-based development teams for Supplier Nonconformance and Customer Complaint programs Allied Security (Spectaguard Acquisition LLC) King of Prussia, PA 1999 - 2001 (Currently Allied Barton) one of the largest contract security personnel compani es in the United States. Executive Assistant * Administrative and support functions for CFO of $400 million company - Board presentations; minutes; generated and edited correspondence; copied and distribu ted monthly financials; processed requests for W-9's and vendor information; pre pared and processed expense reports * Analyzed monthly telephone bills for over 180 accounts (resulting in signific ant savings as a result of catching errors for charges billed through incorrect carriers or incorrect rate plans)

* Researched and set up nationwide travel program resulting in over $50,000 ann ual T&E savings; liaison between company and travel management firm; coordinated travel for many corporate employees * Prepared and maintained Synergy Analysis showing headcount and other savings following acquisition for financial reportings * Organized and set up Data Room for due diligence/information requests by pros pects prior to company offering * Handled Letters of Credit including new requests, terminations, changes in va lue and schedule of outstanding LC's * Prepared monthly Borrowing Base Certificate for lenders * Human Resources/Personnel functions including advertising for applicants, rev iew of resumes/initial screening; new hire orientations; group benefits administ ration; and maintenance of personnel records. * Prepared quarterly employee newsletter * Provided administrative support to President/CEO, Land Development Coordinato r, and Controller Rouse/Chamberlin Homes Exton, PA 1998 - 1999 Home builder of award winning new homes and communities in Southeastern Pennsylv ania Office Manager * Managed home office and six site locations; negotiated contracts for lease or purchase of equipment and/or services; handled upkeep of furniture and equipmen t; planned and coordinated functions and meetings; monitored G&A budget, bill ap proval, cost containment Excel Secretarial Service Exton, PA 1989 - 2001 Providing typing and secretarial support primarily to businesses in Chester Coun ty area Owner * Developed company, which primarily handled typing projects for area businesse s * Responsible for all aspects of business including client development, adverti sing, staffing, scheduling and billings * Supervised and/or prepared assignments including typing, editing and proofrea ding to ensure first quality service guaranteed to all clients SHR Design Communications Scottsdale, AZ 1987 - 1988 Now SHR Perceptual Management, provided brand and marketing design for major cor porate clients (such as Audi and Alaska Cruise Lines) Office Manager / Executive Assistant * Assisted co-presidents of graphic design firm - developed sales leads; create d and prepared correspondence and proposals; submitted company designs into vari ous competitions; assisted with presentations; supervised clerical staff to ensu re prompt follow-up to prospective clients and updating client database * Developed and organized restructuring of company to maximize profits Egis International, Inc. Philadelphia, PA 1979 - 1987 Licensed private detective agency (formerly American Security Command) providing professional investigative, surveillance and legal support services Office Administrator * Provided primary client interaction including taking new assignments and prov iding status updates * Prepared investigative reports and other correspondence; conducted telephonic background checks and location of witnesses * Handled all bookkeeping duties including billing, payroll and related taxes, A/P, A/R, sales, receipts and disbursements journals, and collections

Education * Bachelor of Science in Business/Management, University of Phoenix * MBA Courses - University of Phoenix (on hold due to finances) * Certified Human Resources Manager, Villanova University * Certificate Program - Contracting with the Federal Government, George Mason U niversity * Graduate courses in Education, PLN Program, University of Pennsylvania * Mentor Training, PLN Program, University of Pennsylvania * Paralegal courses at Philadelphia Institute for Paralegal Studies, Main Line Paralegal and Penn State University Other * Part time (evening and weekend) front desk receptionist and bookkeeper for De me, a dental and medical collaborative with offices in Philadelphia and Wayne. Check in and check out patients, schedule appointments, review daily skin care f inancials for accuracy, and monthly financial reconciliations for plastic surger y and skin care providers (June 2010 - present) * Commissioned Notary Public (Commission Expires October 2013) * Editor of HaRuach, a 20-28 page monthly synagogue publication (2006 - present ) * Sunday School Teacher (1994 - 2005) and Mentor Teacher (2003 - 2005) * Volunteer for Susan G. Komen for the Cure (2001 - present) * Member National Association of Professional Women * Member Society for Human Resource Management (SHRM)