Russell Iredale 21108 Greenwood Circle Castro Valley, CA 94552 (510) 909-2239 OBJECTIVE To obtain an operations/tenant management position

in the arena of Commercial P roperty Management. Become a great asset to my employer by generating greater ma rket share for the company. Build and maintain customer/client loyalty. Real Est ate Salesperson License Current. PROFILE I am an accomplished professional with experience in sales, operations managemen t, recruitment, & employee training and management. At my best in situations req uiring, listening, analysis, problem solving, persistence without insistence; an d my personable nature allows me to gain trust very easily. Many clients have sa id that I was a pleasure to work with. SKILLS SUMMARY * * * * * * * * Place myself in the shoes of the customer- listen, then ask questions Turn challenging customers into loyal clients Attitude of owner rather than employee in reference to customer concerns Strong command of English language, and great presentation Training of: technicians, operations, sales, and marketing personnel Recruiting, disciplining, and maintaining records of employees Project Management Work well in a team, and self motivated

PROFESSIONAL EXPERIENCE and EMPLOYMENT HISTORY Paraprofessional for students with mild to moderate learning disabilities at mid dle and high school levels for SLUSD, CA: March 2007 - present ( Generated real estate leads during this period also) Realtor at Help-U-Sell Cal first - San Leandro, CA 2003 - 2007 * Listed and sold houses finding the best fit for client budgets, helping them through the financing process, and coordinating the paperwork and process throug h to smooth closings. * Worked closely with the Broker, motivating and coaching new agents and superv ising the office in his absence. * Generated leads through walking neighborhoods, mailings, phone calling, assis ting walk-ins/call-ins to the office and other methods. Continuous follow-up wit h contact management programs. * Closed $4.2 million of real estate sales in one 6 month period. Vice President/Sales Manager, Champion Carpet and Wood Services - Los Angeles an d San Leandro, CA 1988 - Aug. 2002: 15 years * Increased personal sales 550% during tenure by generating sales to companies in Los Angeles and San Francisco such as IBM, AON, GAP, large law firms, & Build ing/Property Management Companies. * Training, motivating, and supervising other sales representatives and telemar keters while maintaining client contracts, repeat & new sales. * Recruited, hired, motivated, monitored, disciplined and terminated sales, ope rations, and office personnel.

* Responsible for cost control by monitoring overtime, overseeing supplies roper inventory, assuring smoothly running equipment and efficient repairs, monitoring/adjusting expenses related to inventory and equipment. Budgetary ections annually for new tools, equipment, service and sales vehicles. * Moved up in ranks from crew man, to crew chief, to sales representative, epartment manager, to operations manager/trainer and sales manager. Awarded President 1994.

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Additional Information: Born and raised in Australia, was a butcher there prior to coming to the USA. Profile available for review on LinkedIn