MARTINA RIVERA.........RETAIL DISTRICT MANAGER 3362 Meadovista Drive....Ellenwood, GA 31525....678-557-4600....mr116ce08@westpo st.

net EXECUTIVE SUMMARY * Results oriented professional with 17+ years of experience managing in high vo lume retail market. * Positive & motivating leader with record of quality sales, shrinkage reduction , and profitability goals. * Effective multi-tasker with exceptional time and budget management abilities. * Creative thinker who boosts profit through organizational development and impr ovement. * Six years of specialized Loss Prevention experience. Sales & Profitability Top Talent & Retention Results Oriented Staff Recruitment/Development Customer Engagement Visual Merchandising Risk Management Analytical Problem Solver PROFESSIONAL EXPERIENCE Dots, LLC, Atlanta, GA 01/2009-Present District Manager * Supervise a 11 store district with $15+ million in revenue. * Improved district standing from ranking in bottom 5% to top 10% in the company (#39 to #11 out of 42 districts) * Increased District A.D.S. by $2.70 above Region, U.P.T. by 2% above Region & C o. YTD & Conversion over LY +2% above Region & Co. * Increased phone captures to exceed goal by 13% over both Region and Company. * Ranked #8 in overall company turnover and retention. * High success rate in hiring and promoting from within to next level in the Dis trict. * Improved District Shrink results from 2.57% to 1.72% below district goal and a bove both Region and Co results. * Demonstrated ability to manage multiple tasks in a fast-paced environment whil e demonstrating flexibility and adaptability. * Provided effective leadership by maintaining an environment that promoted team work and maximized individual potential. * Given the responsibility of overseeing other open District Markets while achie ving good sales plan results and hiring top talent during the interim period (7 months). * Given the responsibility of hiring top talent for other open markets and filli ng 90% of open positions with the right people. Limited Too, Tween Brands, East Atlanta, GA 06/2007-10/2008 District Sales Leader * Supervise a 10 store district with $20+ million in revenue. * Primary responsibilities are sales generation, customer service experience, me rchandising to store standards, expense control, hiring, retaining top talent an d financial payroll management. * Lead store team to achieve sales, expense and shrinkage objectives by executin g company strategies. Ensured the customer store experience is in alignment with Brand initiatives. Drove store sales results by ensuring a consistent quality c ustomer experience in the store and build a customer centric culture that focuse s on sales intense store team. * Improved district standing by 20% in "Sales Management" company reporting (45 out of 60 districts). Increased A.D.S. by $3.35 & U.P.T. by 1.12%. * Increased company phone capture requirements from bottom 5% to top 5% (#2 out of 60 districts). * Decreased district's average wage by of $1.10 YTD, top performer in Region & C

o while maintaining & hiring top talent. * Decreased district turnover by 6% YTD, rank 2 out 10 districts in Region. Resp onsible for the recruitment, development, and retention of top talent while prov iding direction and clarifying priorities. * Best payroll & overtime control in Region, with savings of over 200 hrs YTD & reduction of $1500 in overtime versus LY. * Reduced the district high shrink from 4.5% to 2.1% in two inventory cycles. Co nducted shrink and employee relations investigations and handle employee issues to ensure compliance with laws and company policies involving regional loss prev ention and/or human resource managers as needed. Martina Rivera (Continued pg 2 of 2)

Charlotte-Russe, South Atlanta & Alabama 01/2005-06/2007 District Manager * Supervised 11 store district with $26+ million in revenue * Drove results by identifying opportunities to improve performance, which lead to district being in top 10% in company. * Focused on customers by anticipating customer needs, overcoming obstacles, and continually striving to improve customer satisfaction. * "Hands-on" management style, and set the example for a sense of urgency and po sitive attitude. * Awarded 3rd lowest turnover in the company fiscal 2006. Ranked #1 in Company f or Q1. Recruited Store Manager-build store talent and strong retention. * Awarded "Top Payroll Performance" for fiscal 2006. Dollar General Corporation, Griffin/Jackson, GA area 04/2004 - 01/2005 District Manager * Supported a 14 store district with over $28 million in revenue. * District surpassed sales over LY numbers and Plan sales by an average of 10%. * Effective planning & execution of company objectives. American Eagle Outfitters, Southeast U.S. 06/1997 04/2004 Regional Loss Prevention Manager * Supported 75-store region with $104 million in revenue. * Surpassed sales quota by 20-30% while attaining significant profitability for company. * Achieved lowest shrinkage (less than 2.09%) and highest audit scores for 3 con secutive years. * Investigated & researched theft within assigned region. Conducted interrogatio ns and prosecuted internal employees for all admitted thefts. Success rate of 90 -95%. * Developed and implemented training programs on sales, merchandising and custom er service. Served as Chairman of Loss Prevention Database Committee. * Cultivated excellent working relationships with District/Regional Mangers, HR Manager and store level personnel. * Protected corporate assets by conducting audits, workshops, cluster meetings, internal investigations, physical inventory management, and business risk analys is. * Awarded "Loss Prevention Manager of the Year" in 2000.

EDUCATION UNIVERSITY OF NEW ORLEANS, New Orleans, LA Business Administration Studies

PROFESSIONAL DEVELOPMENT Wicklander - Zulawski & Associates * Interview and Interrogation Techniques * Advance Interviewing and Interrogation Techniques LANGUAGE SKILLS Fluent in Spanish