LOOK NO FURTHER!!!

Goals oriented, Strong leadership skills, Reliable Resume and cover letter Keith Lauro 1/20/2011

If your company is seeking a professional who has demonstrated sound business ju dgment, decisiveness, well-developed planning, analytical, and communication ski lls, and a consistently high level of performance in a variety of progressively responsible and challenging assignments, please see my enclosed resume. I have over 15 years of management experience in a variety of positions in different in dustries. My success in the past has stemmed from my strong commitment and sens e of professionalism. I keep high standards for my work, and I am known for my ability to follow through. Though my resume is detailed and comprehensive, it c annot fully demonstrate the manner in which I have achieved success. Character, personality, and the ability to work in a team environment can be demonstrated in a personal meeting. I would welcome an interview at your earliest convenienc e. Thank you for your time and consideration. I am certain that I would become a valuable addition to your staff.

Keith Lauro 2 Oxford Road North Billerica, MA. 01862 Mobile Phone: (978) 509-3150 Secondary Phone: (978) 667-0805 E-mail: kl117e75c@westpost.net ________________________________________ OBJECTIVE A management position in a growing organization that has the vision to recognize that success is a by-product of its respect and commitment to its personnel. * A high-energy, enthusiastic and dependable individual who excels in challengin g and competitive environments. * Successful track record of with high responsibility positions. * Handle crisis situations in calm and capable manner. * Attentive to detail, strong-willed, self-correcting, perceptive, and industrio us. * Effectively motivate others on all levels in the achievement of individual and organizational goals. ________________________________________ WORK EXPERIENCE President 2005-Present K and M Enterprise| Billerica Ma Responsible for keeping the business profitable through marketing, driving sales , logistical profiling, labor expenses, and maintains of vehicles. I generated over $250,000 of new sales two of the last three years, while keeping existing c ustomers satisfied. I was able to grow the company in a down market through ag gressive follow up on outstanding estimates, and credit collections. I run all aspects of the company and I'm never afraid of getting my hands dirty.

Transportation Director 7/2001-2005 Transportation Consultants of America | Dedham, MA Formulates policies, programs, and procedures for transportation system, includi ng schedules, rates, routes, assignment of drivers and vehicles and other termin al operations: Submits recommendations for development of, and compliance with t ransportation policies, procedures, and programs. Plans, directs, and implements vehicle scheduling, allocation, dispatching, licensing, and communication funct ions in accordance with established policies and objectives to effect economical utilization of vehicle facilities. Directs compilation and issuance of timetabl es. Conducts continuous analyses of vehicle and driver assignments and analyze s cheduling for possible consolidation. Reviews and revises driver schedules to en sure increased efficiency and to lower costs. Conducts field surveys to evaluate operations and recommends changes. Directs compilation and preparation of stati stical surveys to determine traffic trends. Reviews and analyzes reports, such a s revenue and performance records, and seat occupancy patterns to secure informa tion for recommended changes. Analyzes proposed schedules and rates, initiates p reparation and distribution of proposed trip schedule changes, and submits analy ses of data and rescheduling recommendations to administration. Directs operatio n and maintenance of communication systems, reviews procedures, provides guidanc e to resolve technical problems, analyzes costs and recommends cost control meas ures. Reviews cost statements to locate excessive expenses, and develop plans, p olicies, and budgets. Selects and recommends personnel for staff positions and t rains and assigns personnel for supervisory positions. Regional Operations Manager 3/ 2001 - 7/ 2001 Medical Logistics Inc. | Wilmington, MA. Directs and coordinates activities concerned with documentation and routing of o utgoing freight, and verification and reshipment of incoming freight, at motor-t ransportation company warehouse. Directs activities of workers engaged in assign ing tariff classifications according to type and weight of freight or merchandis e, routing and scheduling shipment by air, rail, or truck, and preparing billing from tariff and classification manuals. Reviews documents to ensure that assign ed classifications and tariffs are in accordance with mode of transportation and destination of shipment. Investigates shipper or consignee complaints regarding lost or damaged merchandise or shortages in shipment to determine responsibilit y. Directs preparation of claims against carrier responsible and corresponds wit h shipper or consignee to effect settlement. Schedules shipments to ensure compl iance with interstate traffic laws and regulations and company policies. Quality Assurance Manager/ Inbound Operations Manager 3/ 1997 - 3/ 2005 Kmart Corporation Logistics Division | N. Billerica, MA. Participates as member of management team, in formulating and establishing organ izational policies and operating procedures. Develops implements, and coordinate s, through support staff and lower management, production assurance programs to improve quality and customer satisfaction. Analyzes, evaluates, and presents inf ormation concerning factors, such as business situations, production capabilitie s, vendor compliance problems, and economic trends. Suggests and debates alterna tive methods and procedures in solving problems and meeting changing market oppo rtunities. Cooperates with other top management personnel in formulating and est

ablishing company policies, operating procedures, and goals. Develops initial an d subsequent modifications of quality assurance program to delineate areas of re sponsibility, personnel requirements, and operational procedures within program, according to and consistent with company goals and policies. Evaluates contents of reports from operational department heads and confer with top management per sonnel preparatory to formulating fiscal budget for quality assurance program. C onducted management meetings with operational department heads to establish, del ineate, and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives. Reviews operational problems and procedures of depart ments and recommends solutions to problems or changes in procedures. Visits and confers with representatives of vendors to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards. Workin g knowledge of Excel, Microsoft Word, PowerPoint, and Workbench. Delineate areas of responsibility, personnel requirements, and operational procedures within pr ogram, according to and consistent with company goals and policies. Evaluates co ntents of reports from operational department heads and confer with top manageme nt personnel preparatory to formulating fiscal budget for quality assurance prog ram. Conducted management meetings with operational department heads to establis h, delineate, and review program organizational policies, to coordinate function s and operations between departments, and to establish responsibilities and proc edures for attaining objectives. Reviews operational problems and procedures of departments and recommends solutions to problems or changes in procedures. Visit s and confers with representatives of vendors to obtain information related to s upply quality, capacity of vendor to meet orders, and vendor quality standards. Broker Operations Representative 4 /1994 - 3/ 1997 Putnam Investments | Boston, MA Sold financial products and services to clients for investment purposes, applyin g knowledge of securities, investment plans, market conditions, regulations, and financial situation of clients. Identified potential clients, using advertising campaigns, mailing lists, and personal contacts. Solicits business from potenti al clients. Interviewed clients to determine financial position, resources, asse ts available to invest, and financial goals. Provided clients with information a nd advice on purchase or sale of securities, financial services, and investment plans, based on review of professional publications and other financial literatu re, and knowledge of securities market and financial services industry. Complete d sales order tickets and submitted completed tickets to support personnel for p rocessing of clients requested transaction. Passed state examination to receive licenses and became registered to sell securities. Read; perform calculations to monitor client accounts and verified transactions. Developed and implemented fi nancial plans, and sold insurance, real estate, and securities. Operations Manager 3 /1993 - 3/1994 Minolta Business Systems | Woburn, MA Established operational procedures for activities, such as verification of incom ing and outgoing shipments, handling and disposition of materials, and keeping w arehouse inventory current. Inspected physical condition of warehouse, and equip ment, and prepared work orders for repairs, and requisitions for replacement of equipment. Conferred with department heads to ensure coordination of warehouse a ctivities with such activities as production, sales, records control, and purcha sing. Screened and hired warehouse personnel and issued work assignments. Direct ed salvage of damaged or used material. Participated in planning personnel-safet y and plant-protection activities.

Quality Assurance Specialist 1 /1989 - 1/1993 Arrow Electronics | Wilmington, MA. Planed, coordinated, and directed quality control programs designed to ensure co ntinuous production of products consistent with established standards. Developed and analyzed statistical data and product specifications to determine present s tandards and establish proposed quality and reliability expectancy of finished p roduct. Formulated and maintained quality controls objectives and coordinated ob jectives with production procedures in cooperation with other plant managers to maximize productivity reliability and minimize costs. Directed, through intermed iate personnel, workers engaged in inspection and testing activities to ensure c ontinuous control over materials, facilities, and products. Planed, promoted, an d organized training activities related to product quality and reliability. Inve stigated and adjusted customer complaints regarding quality. ________________________________________ EDUCATION Bachelor's Degree, 0 0 - I have not graduated UMass of Lowell | Lowell, MA B.S., Computer Proficiency, Minor: Business Management GPA: 4.0, Major GPA: 4.0 Associate Degree, 1993 Middlesex Community College | Bedford, MA Associate, Business Management GPA: 3.5, Major GPA: 3.5 ________________________________________ SKILLS excel Intermediate Microsoft Word Expert PowerPoint Beginner workbench Intermediate Microsoft Vista