Lisa A. Hagee 2536 Greenview Drive Uniontown, OH 44685 610-909-1440 lh11947f0@westpost.

net ________________________________________________________________________ OBJECTIVE: Seeking an executive level marketing or business development position with a fin ancially stable, growth-oriented company where I will have the opportunity to us e my proven sales, marketing, and business development experience, utilizing cre ativity, and savvy to promote the Companyas message, products and services, and branding strategy to its targeted audience resulting in revenue growth, industry brand awareness, and a healthy corporate bottom line. QUALIFICATIONS SUMMARY High energy senior marketing executive with over 15 years of sales and marketing management experience in consumer, enterprise Business Process Outsourcing, pub lishing, and goods and services markets. a Proven ability to lead development, implementation, and successful completion of a diverse range of strategic sales and marketing programs in publicly traded and private companies. a Extensive experience across the full spectrum of marketing initiatives includi ng; brand management, product management, product marketing, channel and allianc e marketing, lead and demand generation, marketing communications, customer acqu isition and retention. a Executive sponsor and implementer of sales force automation system, SAP CRM an d Salesforce.com. a Architect of revenue-generating strategic and tactical sales and marketing pro grams and sustainable product revenue streams. a Successful orchestration of M & A driven brand consolidation efforts creating a single market message across a diverse set of products and services. a Excellent communication skills. PROFESSIONAL EXPERIENCE: Senior Vice President of Marketing, NCO Group, Inc. Horsham, PA February 2008-February 2010 (Vice President August 2003-February 2008) NCO is a leading provider of Business Process Outsourcing (BPO) Services, includ ing customer relationship management solutions, accounts receivable management s ervices and back office support, with close to 30,000 employees and over 125 lo cations worldwide. Responsible for the overall business development plan and imp lementation of the corporate marketing strategy for this large, multi-national c orporation. Provide marketing support for a sales staff of over 300 individuals across a bro ad array of industry verticals. Responsibilities include RFP response developmen t, lead generation, brand development, direct marketing and advertising implemen tation, and the initial rollout and oversight of NCOas corporate sales force aut omation tools, surrounding processes and reporting.

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Key strategic responsibility is to further the evolution of the NCO brand into a BPO services provider name serving the broad spectrum of industry verticals fro m healthcare to government and education to high technology and logistics. Ongoing initiatives include the development of corporate communications both int ernal and external, brand awareness and positioning, intellectual property maint enance, establishment of a corporate sales support structure, production and dis tribution of press releases, investor relationsa information, and the yearly cre ation of the NCO annual report to shareholders. Created NCOas marketing collate ral such as the corporate capabilities presentation kit and designed and managed the bi-monthly direct mail and industry-targeted campaigns, which consistently exceed industry norms in response rates. Developed new corporate website which included expanded features for recruitment and client reporting and integrated s earch engine optimization and AdWord marketing campaigns. Director of Marketing, RMH Inc. Newtown Square, PA September 1999-August 2003 Responsibilities included the corporate branding and development and implementat ion of all promotional sales and marketing programs to attract Fortune 500 compa nies as customers to RMH (a publicly held outsourced customer care provider). Ad ditional responsibilities included the development and management of the RFP res ponse process and team, which maintained a 75% win-rate. Direct sales support responsibilities included development, implementation, and maintenance of RMHas corporate sales force automation tool, Goldmine, and surrou nding processes and reporting used to manage the sales force while providing for ecasting and estimates of future earnings and growth to the executive management team. Responsible for the coordination and content management of all external corporate communications including, press releases, public relations materials, content management of the corporate website, and yearly creation of the RMH annu al report to shareholders. Created RMHas marketing collateral such as the corpo rate capabilities presentation kit and designed and managed the bi-monthly direc t mail and industry-targeted campaigns, which consistently exceeded industry nor ms in response rates.

Regional Sales Manager & Group Marketing Director-Eyecare/Retail Group Cahners Business Information/Chilton Publishing, Radnor, PA December 1992-September 1999 Provided oversight and vision for all marketing and business programs of the num ber one optometric trade publication. Duties consisted of division P&L managemen t, management of circulation, promotion, and subscriber list audits, and product ion and implementation of monthly mailing campaigns to advertiser/customer list. Designed collateral materials to promote monthly advertising in the journal. Res ponsible for monthly, quarterly, and annual budget audits and reconciliation. De veloped merchandising programs tied to special projects that created alternative revenue streams. Conducted industry trends research, custom research, and brand awareness research then translated to easy-to-read, marketable materials.

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Duties were increased to include the oversight of two new-to-market eye care pub lications that were launched in December 1993. Assumed responsibilities for addi tional retail B-to-B magazines, the number one jewelry magazine in the industry and its partner publications, in October 1997. Assumed responsibilities for Reg ional Sales Manager of the Northeast Region for all eye care publications. In t he Sales Manager role, consistently closed above month-end quotas and was recogn ized for my ability to constantly exceed quarterly goals. Sales Representative MicroAge Computers, Exton, PA February 1990-December 1992 Responsible for sales of computer hardware, software, training, and value-added services to corporations throughout Southeastern Pennsylvania. 1990 objective ex ceeded & grew training revenue by 100% ($200k to $420k) 1991- cross-sold corpora te software/hardware sales to new training accounts to increase revenue by 65%. Daily duties included cold calling, customer support services, account-executiv e duties, current account servicing, and ongoing education on new hardware and s oftware products. Government Accounts Representative SoftMart, Exton, PA August 1988-February 1990 Responsible for sales of computer hardware and software to federal government ag encies and government contractors. Responsibilities included daily communication s with government vendor relationship personnel and purchasing agents. Daily o rder tracking and telephone sales resulted in constant above quota performance. Successfully realized two-year performance metrics by increasing yearly revenue ; 1988-87% above quota; 1989-147% above quota. EDUCATION: B.S. International Marketing from the University of Scranton, Scranton, PA MEMBERSHIPS: Direct Marketing Association Pennsylvania Direct Marketing Association National Association of Female Executives