SUMMARY OF QUALIFICATIONS Resourceful, astute, and dedicated sales and management professional, offering m ore than eight years

of progressive experience in sales, marketing, business dev elopment and operations management, combined with a disciplined work ethic and h igh standards for quality. Possess strong account management and leadership skil ls, with the ability to think and react quickly with proven effectiveness to rap idly change direction during the sales proposal and professionally close sales c ontracts. Exemplify in-depth knowledge in organizational changes to improve effi ciency, productivity, and business processes toward successful attainment of lon g-term sales growth and profitability goals. Demonstrate strong analytical think ing, problem solving, and verbal communication skills, paired with great interpe rsonal and rapport building abilities. Innovative and self-motivated team player and builder; committed to delivering high level of performance in accomplishing multiple tasks simultaneously and efficiently. Bilingual; well versed in Englis h and Spanish languages. AREAS OF EXPERTISE Resilient Leadership, Training, and Staff Motivation Time Management and Prioritization Sales Action Plans and Forecasting Process and Productivity Improvement Business-to-Business Sales Rapid Conflict Resolution Marketing Analysis and Research Persuasion, Negotiation, and Closing Territory and Account Management Outstanding Customer Service and Relations

PROFESSIONAL EXPERIENCE DISTRICT SALES MANAGER ZIPLOCAL 2008-Present Orem, UT Interface and closely collaborate with the Executive Team pertaining to the impl ementation and alteration of policies and procedures; reinforce and foster fun s ales environment. Determine staffing requirements; hire, train, and recruit adve rtising consultants. Design and develop revenue-tracking system to coordinate al l sales with specific outlined goals and objectives; estimate sales numbers and anticipate goals objectives. Apply dynamic leadership in directing more than 250 different markets across the United States to secure attainment of corporate go als and objectives. Render efficient service in conducting lead separation and c anvas prep. Organize and carry out the completion of mock-up products and manage the distribution of such by a specific deadline date. Regularly attend and invo lved in a variety of educational forums and community programs, including Chambe r of Commerce activities and community functions to maintain network, generate l eads, and keep abreast of community updates. KEY ACCOMPLISHMENTS: Demonstrated exceptional performance in directing the on-going developme nt of media advertising consultants, which resulted in achievement of sales goal s and objective. Involved in the establishment and realization of the media consultant tr aining program; reducing turnover and improving the overall process of guidance and on-going education for all new hires. Strictly monitored, managed, and secured marketing/advertising budgets, trade sold, and distribution of products; ensured cost-effective execution resul ting to increased return on investment (ROI).

Provided effectual training to team managers, which broadened personnel skills and maximized workflow of business operations while streamlining the comm unications process between departments. Meticulously led the execution of updating the utility source books for the leads program that improved the timeliness and efficiency in delivering prod ucts for the corporate office. Instrumental in the successful creation and instigation of software trac king system; held responsible for the execution and documentation of sales numbe rs and goals for the entire Inside Sales force. Championed the integral role in the design and development of procedures to incorporate the computerized system into current setup. Impressively surpassed and exceeded sales goals from 75% to 90% of marke ts (more than 250 markets). Successfully augmented sales average from $50K to $75K weekly over a one -year period resulting to annual sales of more than $3.5M. Served as Internet product sales leader for the entire company in 2010; recognized as a role model for all other sales teams by introducing new products in the Internet world. Functioned as substantial contributor in augmenting internet sales by mo re than 300% in the first six months by providing training on proper sales techn iques and concentrating on new products. Immediately recognized for notable performance and accomplishment; recei ved 37% salary increase after eight months. Increased productivity by 19% through deployment and implementation of e mployee productivity improvement incentive program; led to increased team moral and group unity.

ADVERTISING CONSULTANT/TRAINER PHONE DIRECTORIES COMPANY, L.P. - 2002-2008

Orem, UT

Proactively managed overall spectrum of account operations while performing B2B sales involving online and print directory advertisements. Led efforts in coachi ng and mentoring new hires regarding products offered by the company. Promoted a nd maintained constant communication with newly hired personnel to provide infor mation in response to queries regarding products and services the company offere d. Served as a consultant responsible for creating proposals as well as providin g assistance and support to customers in formulating an effective marketing camp aign and program based on individual goals. Collaborated closely with a team of inside sales representatives; assumed full responsibility in contacting new and existing business owners. Proficiently handled the documentation of sales report s activities as well as contracts sold. Spearheaded team in developing and train ing new employees on company products; efficiently responded to questions and fa cilitated additional training. Served as team leader and office manager assistan t; handled and successfully completed assigned tasks in a timely and professiona l manner. KEY ACCOMPLISHMENTS: Built and cultivated long-term quality relationship with customers throu gh addressing their concerns on sales directory advertising and online advertisi ng in a prompt manner that led in total customer satisfaction and boosting of re ferrals and repeat business. Exemplified outstanding sales performance and earned Pinnacle Performanc e Award with more than $300K sales acquired along with President Club recognitio n. Designed and implemented training program for new hires; resulted in emp

loyee retention and proficiency. OTHER EXPERIENCE EXECUTIVE MARKET RESEARCH, WIRTHLIN WORLDWIDE 1998-2001 ASSISTANT SALES MANAGER, BATTERIES PLUS 1995 Nampa, ID Orem, UT

GENERAL PEST CONTROL APPLICATOR, OFFICIAL PEST PREVENTION (SUMMER JOB) 2001 Sacramento, CA ROOFING ASSISTANT, RECOVER CONSTRUCTION COMPANY 1996-1998 EDUCATION MASTER OF BUSINESS ADMINISTRATION, 2009 University of Utah - Salt Lake City, UT BACHELOR OF ARTS IN SPANISH, MINOR IN BUSINESS MANAGEMENT, 2005 Coursework: Elementary Computer Application, Word Processing, Microcomputer Spre adsheet Skills, Scientific Computing, Written Business Communication Brigham Young University - Provo, UT PROFESSIONAL TRAINING Afterburner (Accelerating Performance through Flawless Execution) Improve Bus iness Performance Management and Turn Your Team into WINNERS Program using technique: Plan, Brief, Execute, Debrief = WIN, 2006 Sales Training Course (Phone Directories Company) corporate team buildin g workshop, Seattle, WA, 2007 Anthony Robbins Get the Edge Results Workshop, 2010 PROFESSIONAL AFFILIATIONS Member, International Language Program (ILP) ~ Boy Scouts of America Eagle Scout ~ Business Professionals of America (BPA) ACTIVITIES The Church of Jesus Christ of Latter-day Saints ~ Missionary in Buenos A ires, Argentina Volunteer Teacher, Hefei, China for International Language Program (ILP) Volunteer Coach, Caldwell, Idaho for youth T-ball League Eagle Scout and active participant in Boy Scouts of America Performed community service during the Annual Caldwell City Cleanup Acti vity Attend educational and political forums and seminars TECHNICAL SKILLS OPERATING SYSTEMS: Microsoft Office XP, Microsoft Office 2000, Windows 7, M ac 0S X, and Mac OS SOFTWARE / APPLICATIONS: Microsoft Office Suite Application: Word, Access , Excel; Internet Explorer, Mozilla Firefox, Chrome, Outlook, Outlook Express, P owerPoint, Adobe Photoshop, Adobe Illustrator, DIAD, BookMan, Windows Live Movie Maker, OpenOffice and CyberDuck Boise, ID