HERCHILL C. SCOTT 1486 Smokehouse Lane Stone Mountain, GA 30088 (770) 413-3243 (678) 404-8390 (Fax) hs1219856@westpost.

net 1-800-550-3243 Career Summary Telecommunications Manager with strong background as Electronic Communications T echnician during extensive telecom career, most recently with Fortune 100 employ er. * Proficient in provisioning and maintenance of private line circuits, T1-spans (DSO, DS1 and DS3), Packet Switch X.25 and ISDN routing as well as access line t esting. Budget proposals, Implementation planning. * Received 8 Department Head Awards for work above the call of duty, for various areas of performance on projects over the last 10 years. Professional Experience VERIZON BUSINESS, Alpharetta, GA Formerly known as MCI/WorldCom/UUNET. Manager - Network Infrastructure for Provisioning and Installation Department 2005-Present Supervise the design and installation of DSO-level up to DS3-level circuitry. F amiliar with OC3 Sonet Ring structures and principles. * Played a key role in high profile JP Morgan project consisting of 28 DS3's and 756 switch T1s and < 4- week deadline. Expedited provisioning and dispatched DS3s to assigned locations nationally, coordinated with technicians from externa l carriers, directed installation and tested turn up. Project was completed ~2 w eeks ahead of schedule. Received Ovation recognition award from manager. * Received Ovation award for contributions to 2009 Objectives including supporti ng AOL project which brought in additional $300K in new revenue; support/trainin g for GNS network and support of VoIP networks. * Received Ovation award for assuming additional duties including order assignme nt and follow up. Lead Engineer / Senior Internet Engineer 2003-2005 Selected from among peers to fill interim position of acting manager for Global Data Network for Internet Access. Supervised 22. Oversaw escalations. Manager - Global Data Network for Internet Access 1996-2001 Responsible for the support and maintenance of all dial and dedicated access, pu blic and private networks via TCP/IP and SMTP protocol. Familiar with Class A, B and C, IP addressing. Supervised the processing and resolution of customer tr ouble reports. BellSouth TELECOMMUNICATIONS INC., Atlanta, GA Manager-Regional Packet Switching Control Center for PPSN and ISDN 1983-1996 Oversaw daily operations as the floor manager for the Packet Data Control Center for maintenance and provisioning services. Managed 24 technicians and clerks an d provided technical support, issued directives, evaluated job performance, ensu red accuracy of pay and provided guidance on problem issues. * Resolved complex issues involving deployment of new services for Packet Switch ing and ISDN D-Packet. * Served as Routing Specialist for the Regional Packet Switching Network, (X.121 addressing) and ISDN (E. 164) routing for Transit Traffic.

* Deployed trunks, X.75 for ICs and X.75 prime gateways, and parameters for X.25 and EITI services. * Received and processed/resolved escalations from outside organizations and cus tomers. Herchill C. Scott Page 2 of 2 * Restructured department operations, which increased productivity 50% and reduc ed overtime expenses by at least 75%. * Developed plans for loading new software on systems, which resulted in a subst antial reduction of service outages. This substantially reduced outage time for the customers. * Received the BellSouth Quality Action Team Award for role as a Quality Lead Te am member. Additional experience: Electronics Technician - Packet Data Control Center Supported packet switching services, including X.75, X.25, X.3, X.28, X.29 and o ther protocols. Also scheduled call routing and tracing, software loads and serv ice data criteria in connection with the Northern Telecom Inc. (NORTEL) DPN-100 product line and other venders such as 3-COM Primary Access, ATT-5ESS IPH, DMS-1 00 IPH, and SIEMANS IPH switches. Provided on-the-job training of new employees and relieved supervisor as required. Provided project time lines and objectives . Assisted in testing and implementation of new systems for ISDN services. Toll Testing Technician - SSC-MAC-BRC Associated with the group then known as OCC (Other Common Carriers) which became Inter-Exchange Carriers and now known as the ACAC. Provided provisioning and ma intenance of accounts for large volume customers, which included Sprint, MCI and ATT. Supported circuits including DS0-SD1 56 kbps, T-1 spans, 1.544 and 950 acc ess. Staff Manager - Network Budget and Results, Ohio Bell Telephone Co. (Ameritech) Responsible for all mechanization of the central office manpower work unit inven tory input for the Brecksville Data Base computer which at that time was on a ti me share arrangement with most of the other Bell Companies. Education Continuing Education Classes-Ongoing DEKALB Community College, Decatur, GA Various computer-based courses for Windows applications such as AMIPRO, Excel, W ordPerfect, and DOS up to 6.1 Oglethorpe University, Atlanta, GA Courses in career management for business: Public Speaking, Time Management, Let ter Writing, Assertiveness, Physiology, Business Ethics, Management observations and Logic. Professional Development BELLCORE Training Center - Many courses for digital data, ISDN Fundamentals, CCI TT Protocols and too many others to mention on a resume. Nortel (Northern Telecom) all courses for Packet Switching and ISDN pertaining t o X.25, X.75 and other protocols for the DPN-100 product lines. Also all service data and engineering access line testing courses as were available.

Community Service Boy Scouts of America - Former Scout Master - 12 years Big Brothers of America - Former Big Brother to 11 children BellSouth-sponsored Adopt-a-Student program - Participant - 5 years