ELICIA V.

SIMMONDS 3835 Guess Road, Apt 418 Durham, NC 27705 com

919-477-6007 (H) 919-806-9196 res10n974@frontier.

OBJECTIVE A position as an administrative assistant with 5+ years experience in clinical t rials, medical supplies and the Chamber of Commerce, bringing reliability, leade rship, problem solving, telemarketing, customer service, and computer applicatio n skills. ACCOMPLISHMENTS * Won outstanding recognition from the Caribbean American Chamber of Commerce, Inc. (CACCI) Comprehensive Business Resource Center at Brooklyn Navy Yard, NY for tirelessly coordinating and supporting various seminars on "How to Start, Manage and Operate a Business," and for introducing various political diplomats for international round tables and networking meetings * Worked with the director of community affairs by achieving $50,000 goal at the then New York State Senator Marty Markowitz's office for junior league baseball uniforms, which was carried out by the police department of the East Flatbush district * Exceptional comprehensive understanding of International Conference on Harmonization (ICH) and Federal Drug Administration (FDA) Regulations in conducting safe and effective clinical trials at BDH Clin ical Research, Inc. The Forest at Duke Retirement Community Durham, NC CNA for Social Worker 2006-Present * Makes needs of residents a top priority to help them live more comfortably in a secure, easily accessible environment * Supports doctors, nurses and staff with residents' medical information including assessments and observations as directed from residents' Powers of Attorney or families * Works closely with residents' families to smooth communication between them and the staff and decrease costs by executing a cost-effective process for obtaining personal care supplies * Provides input on new developments regarding a resident's care to the staff in acute situations Easy Living Homer Glen, IL Medical Supply Specialist 2005-2006 * Increased sales by demonstrating the use of walkers, wheelchairs and other equipment through workshops and seminars at local schools and medical facilities * Supervised and trained two interns on company products and services * Enlightened patients on Medicare Part A & B options, outlined payments plans; and managed distribution in a Lotus 1-2-3 database Sneed Academy Durha m, NC Associate Teacher 2004-2004 * Educated 2 year olds in physical, intellectual, social and emotional development * Led students in dressing up, telling stories, and identifying

colors/numbers Modeled correct pronunciation to enhance their communication skills

Hecht's Durham, NC Sales Associate 2002-2003 * Helped bolster sales and marketing efforts to produce an increase in credit cards sales * Contributed to the training of new staff and retention of top sales with workers to develop a strong team effort that was proficient in all leve ls of sales and marketing operations * Developed store-wide sales/marketing plan for a Black Friday $150,000 sales objective set by management which the store exceeded BDH Clinical Clinical Research, Inc. Durham, NC Administrative Assistant 2000-2001 * Regulated and assisted 14 employees with all administrative duties and helped them in reaching organizational goals. Maintained and scheduled CRC, CRA and Auditor's itineraries * Created a systematic way of providing data for the staff on Good Clinical Practices (GCP) that are required by the Food and Drug Administration (FDA) * Studied patient recruitment for potential study such as diagnosis, geographic, and ethnicity to determine best possibility for research stu dy * Provided Confidentiality and Affiliation Agreements to patients to understand their rights and the risks involve in participating in clinic al trials NY State Senator Marty Markowitz Bro oklyn, NY Intern 1998-1998 * Helped organize community activities, including working with the director of community affairs in obtaining baseball uniforms for the junior league of the East Flatbush district * Made telemarketing calls to multiple companies obtaining funds and services for special projects Caribbean American Chamber of Commerce and Industry Brooklyn, NY Office Assistant 1996-1998 * Planned and coordinated various seminars on how to "Start Manage and Operate a Business" * Designed programs for International roundtable and networking meetings, workshops and seminars EDUCATION City University of New York, NY Bachelor of Science: Public Administration Internship: New York State Senator Marty Markowitz-Telemarketing Durham Technical Community College, Durham, NC Office 2010 SKILLS

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Telemarketing and Data Entry Microsoft Word, Excel, Outlook, Access and PowerPoint Lotus 1-2-3, Quicken Expendables Windows 95, Word Perfect for Windows

CERTIFICATION * Nursing Assistants 1 - Skillpath Seminars * Conference fo Assistance - Skillpath Seminars * Medical Terminology - VGM University