Cyndy Najac-StFleur* 425 Oakwood St.| Bridgeport CT 06606 |* 203- 373- 7856|* cn124b6ee@westpost.

net Professional Profile Self-motivated certified medical assistant professional with relevant experience in healthcare delivery systems. Demonstrated history of successfully providing leadership and support to numerous organizations, while developing innovative an d efficient solutions to problems challenging my employers. Highlighted leadersh ip qualities and the ability to work with people from varying backgrounds, while implementing team values. Detail oriented and organized individual who exemplif ies professionalism, and an ability to manage multiple projects and tasks. Speci alized training in OSHA standards and compliance. Proficient in Microsoft word, excel, power point, access and internet Skills Summary * Management * Patient Interaction * Operation Support * Problem Resolution * Official Liaison * Team Coordination* Customer Service * Training Multi-Tasking Professional Duties & Responsibilities * Performed various office administrative functions, including all correspondenc e management, customer reception, clinical service, medical booking, imaging pro cedures and phone support * Created and maintained organizational system for efficient patient file manage ment databases for medical billing and coding * Interface with patients, providing clinical patients care such as obtaining ac curate vital signs, analyzing medical history, running basic tests * Managed and collected co-pays and balances on patients accounts on a daily bas is * Act as a liaison between internal staff, management, and vendors to provide cr oss functional support regarding daily operations * Address and resolve patient queries in an expedited manner * Maintain all scheduling needs to guarantee proper coverage within each area at all times * Coordinate meetings to discuss ways to improve organizational and operational aspects * Ensured materials and deliveries arrived at planned locations in an expedited manner * Offered excellent service to patients resulting in considerable repeat busines s * Developed relationships with patients and maximized Professional Experience * Norwalk Medical Group, Certified Medical Assistant (Norwalk, CT) 09/2004- 12/2007 * High Ridge Family Practice, Certified Medical Assistant, (Stamford, CT) 12/2007- 02/2010 Education Mercy College (Dobbs Ferry, NY) 05/2010 * Bachelor of Science in Health Service Management Norwalk Community College, (Norwalk CT) * AAS, Medical Office Management 05/2006 * Certificate in Medical Assistant 05/2004

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