-Joyce Maconi ADDRESS: PO Box 474, Londonderry, NH 03053 PHONE NUMBER: 603.508.0052 E-MAIL: jm1259c30@westpost.

net Executive assistant ~ Staff Relations and Communications ~ Cross-Functional Executive Support ~ Special Events and Meetings Management ~ Confidential Correspondence and Data ~ Reporting, Recordkeeping, and Documentation Profile Meticulous and organized administrative professional with experience in providing high level executive support; dealing with people and services requiring solid management, organization, time management, and negotiating abilities. Proactive achiever, with passion in delivering and defining results regardless of pressure. Skilled in interacting effectively with internal and external executives in a tactful and professional manner. * Possess exceptional interpersonal and communication skills that build strong rapport with at all levels, coupled with leadership, creativity, and effective management skills. * Adept in analyzing and resolving problems and in establishing necessary procedures and responses. * Efficiently work autonomously and easily adapt to changes, with eagerness to learn and expand capabilities. * Able to organize complex multi-stop international travel itineraries for CEO (including arranging customer meetings during travel). * Proficient in using Microsoft Office Suite, Adobe Suite, and Macromedia Suite. Professional Experience Microtime Computers, Inc., Amherst, NH OFFICE MANAGER 2010-2011 * Reporting to the founder of the company, this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's service functions.

* Manage and oversee day to day activities of the organization. * Improve the operational systems, processes and policies in support of the organizationas mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. * Play a role in long-term planning, including an initiative geared toward operational excellence. * Responsible for accounts receivables, including calculation of completed units of service. * Managing the organizations HR. Vaisala-Sigmet, Westford, MA EXECUTIVE ASSISTANT TO CEO 1998-2008 * Provided broad-based administrative support to the CEO while supervising office operations. Facilitated and ensured organization of worldwide trade shows, exhibits, and training events. * Managed the complexities of the CEO calendar and coordinated cross-functionally including the graphic designer to check and assure the quality of worldwide literatures, graphics for sales proposals, as well as the content and graphics for the company web site. * Administered and directed worldwide hardware and software support service contracts for renewals. Composed proposals, coordinated with, and provided prompt service to customers, managed booking, and performed other duties as necessary. * Partnered with the product manager in developing worldwide weather radar signal processor proposals. Developed report and forwarded sales forecast to upper management. * Maximized budget materials such as give-aways, while design resources, * in handling logistics and coordinated marketing brochures, product descriptions, and corporate simultaneously managing team-based design, outside and purchasing for other related productions.

Functioned as key-point of contact between customers and engineering / service to follow-up and ensure that returns were accomplished according to specific timeframe.

The Pampered Chef, Addison, Ill KITCHEN CONSULTANT 1995-1998 * Managed all facets of successful, independent home business selling kitchen products. * Coordinated with possible buyers and arranged schedule of in-home kitchen shows to promote products. * Arranged for catalog shows, individual sales and fundraisers, and organized all pertinent files for proper documentation. * Utilized communication skills in providing ongoing service and information to hostesses and customers. * Managed recruitment of new kitchen consultants. Electronic Prepress Systems-EPPS (Kodak), Billerica, MA EXECUTIVE ASSISTANT 1984-1989 * Assisted both the Vice President and the President; coordinated business and personal appointments, travel arrangements, phone calls, managed and prioritized mails, as well as composition of correspondence. * Coordinated office operational plans, activities, and other company wide initiatives through meetings with executives, employees, and customers. Earlier Experience ADMINISTRATIVE ASSISTANT (Wang Labs, Chelmsford, MA) SALES SUPPORT ADMINISTRATOR (Digital Equipment Corporation, Burlington, MA) Education BACHELOR OF BUSINESS IN BUSINESS ADMINISTRATION (2008) (GPA 3.9), Hesser College/Kaplan Professional Development

Sales and Leadership, Role Model Institute: November 2007 Web site Design/Development, Daniel Webster College: May 2006 Page 2 of 2