JEFFERY NEUMANN 41 Highland Road, Winfield, Missouri 63389 573.225.4940 JefferyNeumann@gmail.

com

SALES REPRESENTATIVE ~ STORE MANAGER FOCUS OF INTEREST: SALES / MANAGEMENT

QUALIFICATIONS SUMMARY Astute, diligent, and innovative professional, with hands-on teaching, leadershi p, and management experience. Interested in pursuing a challenging sales or mana gement career that would offer the opportunity to effectively utilize knowledge and skills within competitive environments. Articulate communicator with excellent interpersonal skills and profound talent in strategic planning, decision making, problem solving, and customer service. C ommended for strong track record of success in the field of marketing and public relations.

RELEVANT SKILLS Administrative and General Management Assume full responsibility in overseeing all aspects of day-to-day store operations, including compiling data, generating reports, customer service rela tions, and addressing inquiries. Performed several duties, which included hiring and training of all empl oyees, organizing weekly schedule, working with vendors, and reporting directly to upper management. Handled and arranged presentations, and maintained confidentiality of se nsitive and complex documents. Carried out accounting duties, such as bank statements reconciliation, p ayroll, bookkeeping, and invoicing. Documented clerical records and reports on pertinent information concern ing accounting, bookkeeping, and technical operations. Sales and Customer Service Demonstrated and executed in-depth understanding of sales and marketing techniques, strategies in building strong client base, and systems that facilita te consistent follow-up and foster customer satisfaction. Identified clients diverse needs while ensuring timely delivery of quality customer service; resolved customer complaints and attended to all inquiries in a prompt manner. Leadership Developed and executed a curriculum to enhance student performance. Administered the regulation for discipline maintenance in the In-School Suspension Program. Rendered instructional assistance and encouragement to students in order to complete their assignments across multiple content areas.

Mentored students individually and/or in groups to resolve unacceptable behavior and cultivate positive skills. Managed and instructed students and track and cross-country athletes to instill positive self-concepts and sportsmanship attitude. Regularly coordinated with colleagues and generated appropriate reports on students progress and assignments. Strategically designed and facilitated physical education programs to pr omote the development of students physical attributes and social skills.

WORK HISTORY FASTLANE CONVENIENCE STORE, MOSCOW MILLS, MO Store Manager 2008Present HARDIN MIDDLE SCHOOL, ST. CHARLES, MO Physical Education/Health Teacher/Coach 20072008 ST. CHARLES WEST HIGH SCHOOL, ST. CHARLES, MO Physical Education/In-School Suspension/Coach ST. CHARLES HIGH SCHOOL, ST. CHARLES, MO In-School Suspension/Coach 20052006 HOLLENBECK MIDDLE SCHOOL, ST. CHARLES, MO In-School Suspension Teacher 20042005 JOHN WELDON ELEMENTARY SCHOOL, ST. CHARLES, MO Summer School Science Teacher 20042005 FRANCIS HOWELL SCHOOL DISTRICT, ST. CHARLES, MO Student Teacher (Fall) 2003 20062007

EDUCATION Bachelor of Science in Physical Education (K-12) and Health, 2003 SOUTHEAST MISSOURI STATE UNIVERSITY, CAPE GIRARDEAU, MO Recipient of Track and Field Scholarship Deans List

PROFESSIONAL TRAINING Product Placement ~ Loss Prevention ~ Management Training

TECHNICAL SKILLS Microsoft Office Suite ~ Store Track System ~ Direct Stream Digital (DSD) ~ UniT ime Sapphire ~ DIGIOP (Video Surveillance)