Personal Resume PERSONAL RESUME Howard Mayrant 42 Fleurance Street, Laguna Niguel, CA 92677 Home:(949)495-2556 Cell:(949)291-7148 email: hm127a0ca@westpost.

net PROFESSION: Senior Training Specialist and Instructional Designer SUMMARY: * Senior Training Specialist & aeLearninga Documentation Expert * Instructional Designer, Technical Writer & Business Analyst SOFTWARE SKILLS: MS Windows 3 & 7/XP Pro, Microsoft aOffice Suitea (all software), Microsoft Visio 2000, SBAudigy2zs/Wave Studio, RoboHelpV2000, Adobe Captivate 5, Adobe Photoshop CS5, CaptureEze/Snagit, ToolBook Assistant V2 (DHTML). EDUCATION: B.S. Degree, Cal State, Northridge. Major: Business Administration - Minor: Computer Science WORK HISTORY: 01/2008a"10/2010: The CENTECH Group, Inc. (Full-Time) As Sr. Software Training Specialist and Instructional Designer, was responsible for developing U.S. government-compliant classroom training curriculum and conducting training classes for the Department of Homeland Security (DHS) in aMicrosoft Suitea software including MS-Word, PowerPoint, Excel and Access. My classes were at Customs & Border Protection (CBP) stations along the U.S./Mexican border. I wrote all class training curriculum including the Instructor Guides (IG) and Student Guides (SG) which had to meet stringent government QC template standards required for all DHS training documentation. 04/2006a"11/2007: Portellus, Inc. (Full-Time) As Training Specialist and Instructional Designer, was responsible for writing all software manuals and conducting all client presentations of the companyas web-based Loan Origination System (LOS) and the Automated Underwriting System (AUS). 11/2005 -04/2006: LendingTree Loans (Contractor) As Instructional Designer, responsible for developing sales agent classroom training curriculum and _eLearning _courseware. My

_eLearning_ system was companyas first full-multimedia DHTML Sales Agent Training System on their Corporate Intranet. 03/2005-10/2005: Optima Mortgage Corporation (Contractor) As Sr. Sales Trainer and Technical Writer, responsible for developing and implementing Optimaas first sales agent aself-helpa _eLearning _system. I used my new _eLearning_ system to conduct onsite classroom courses for fast-track sales agent training. 04/2003-02/2005: Greater Acceptance Mortgage Corporation (Full-Time) As Training Manager and Technical Writer, responsible for developing a new DHTML Internet-based _eLearning_ system for rapid sales officer training, including built-in Internet _auto-scored_ testing for _aself-helpa_ learning. My course included in-stream slideshows, videos, and job-expert speakers for fast-track training. I also created a DVD _aself-helpa_ version for virtual training. 12/2001-04/2003: Ameriquest/Argent Mortgage Corporations (Full-Time) As Instructional Designer, responsible for developing Sales Agent training curriculums and classroom agendas for all sales training classes. My blended curriculum combined guest speakers, workshops, and soft-skill videos for these 3-day courses. 05/2001-10/2001: PMI Delta Dental (Contractor) As Technical Writer, responsible for documentation of a new _aDisaster Recoverya_ specification conforming to HIPAA Section 142.308. My document was written to ISO-9001 standards and justified an upgraded Corporate aDisaster Recovery Systema. 03/2000-04/2001: National Realty Trust (Contractor) Technical Writer/Business Analyst, responsible for documenting the _aTrident Projecta_, a massive web-based residential real estate system. I wrote the 230 page _Trident User Guide_ which was sent to hundreds of real estate offices across the nation. 10/1999-03/2000: KIA Motors America Corporation (Contractor) Technical Writer/Business Analyst, responsible for documenting KIAas massive Parts System comprised of over 500 AS/400 screens. My simplified screen designs helped minimize retraining time for systems parallel-testing and rollover conversion. PERSONAL/PROFESSIONAL REFERENCES AND DOCUMENTATION WORK SAMPLES AVAILABLE