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MICHAEL HOEY 9415 Parkside Court N, Champlin, MN 55316 Residence: (763) 427-8404 Email: mh12965d6@westpost.

net Mobile: (763) 412-7330 Manager a" Manufacturing/Service Operations PROFESSIONAL PROFILE Innovative and results-driven management professional with a 18-year record of s uccess in delivering product improvement methodologies as well as creating costefficient manufacturing operations while providing superior customer value. Pa ssion for driving strong and sustainable productivity gains, cost reductions, an d quality improvements. Identifying and implementing simple solutions to comple x problems with hands-on, lead-by-example management style which fosters a cultu re of teamwork, shared mission and dedication to excellence. KEY AREAS OF EXPERTISE a Performance & Productivity Improvement a Inventory Management a Cost Reductions & Profit Growth a Quality Control Leadership a Team Building & Performance Management a Manufacturing Operations

PROFESSIONAL EXPERIENCE Altaquip, LLC St. Paul, MN Multi-location affiliate of The Scott Fetzer Company specializing in repairs of powered equipment products. Service Manager 2005 - 2011 a Responsibility for management of Service Operations to include operating expen ses, accounts receivable/collections, manpower, safety, and capital and inventor y a Hiring effective team individuals to grow business and managing the Service St aff while overseeing the repair of products a Increasing revenues by making sure the Service Department is run in an efficie nt and productive manner a Quickly servicing and resolving problems for customers on a daily basis throug h communication with customers in a timely manner and consistently provid ing good follow through a Assurance and maintenance of Department of Transportation compliance a Purchasing parts and dealing directly with the manufacturers a Daily maintenance and upkeep of the service area and equipment used by the tec hnicians

Advantek, Incorporated Minnetonka, MN $75MM (annual revenue) company supporting the global production of the worldas l eading manufacturers. Committed to providing superior product value in packagin g solutions. Production Manager 1995 a" 2005

a Responsibility for 140 employees covering multiple shifts a Lead manufacturing implementation of OneWorld operation system a Core plant facilitator for Lean Enterprise/Lean Manufacturing implementation a Manufacturing representative for achievement of ISO 9001 certification a Internal auditor for ISO 9000 a Responsible for multiple business unit budgets >$6MM a Successfully managed manufacturing efficiency gains of 75% a Captured 40% manufacturing cost reduction a Key contributor in transferring and training manufacturing processes to overse as facilities a Provided allocation of facility equipment and supplies Production Supervisor 1994 a" 1995 Supervision of 65+ employees. Accountable for execution of daily production pla n. Responsible for hiring, corrective action, and employee career development o f production staff. Production Lead 1994 a" 1994 Schedule and direct up to 35 people. Responsible for maintaining and procuring production supplies. Assist Production Supervisor as needed. Set Up Technician 1993 a" 1994 Responsible for set up and maintenance of three-stage, progressive embossing die s. Machine Operator 1992 a" 1993 Responsible for inspection and packaging of embossed carrier tape on multiple ma chines. Responsible for all aspects of operating embossing machine.

ADVANCED TRAINING / PROFESSIONAL DEVELOPMENT a a a a a a a a a a a Lean Enterprise (2004) Kaizen Rapid Improvement Value Stream Mapping Lean Manufacturing Workshop Job Instruction Guidelines SMED a" Single Minute Exchange of Dies (2002) ISO 14000 Environmental Management Systems Standards (2003) Failure Mode and Effect Analysis Methodology (FMEA) (1999) Coaching and Counseling Skills for Managers (1998) Criticism and Discipline Tools for Managers (1996) ISO 9000 Internal Auditor (1996)

EDUCATION a North Hennepin Community College Continuing education courses including Managerial Accounting, Financial Accounti ng, Statistics a Anoka-Ramsey Community College General studies

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