EXPERIENCE Distribution Associate Navistar Inc, West Chicago, Illinois Provided customer service while achieving operational excellence

in a high volu me order fulfillment parts warehouse/distribution center environment. Appropri ately and safely received, picked, packed and shipped orders as prescribed by bu siness demands. Responsibility loaded and unloaded materials to and from desig nated storage areas. Efficiently prepared items for shipping in a manner that pr evented shifting or damaging items being transported. RF Scanner experience. WMS proficient Warehouse/Receiving Science Research Associates, Teamsters (McCormick Place), Bedford Park, Illinois Experience receiving and inspecting incoming merchandise for quality and quanti ty per bills of lading; ensuring proper compliance with company policy; break bulk inventory, sorting by code/location and transporting pallet loads by forklift to proper warehouse site in a large distribution center; daily routing numerous work orders and delivering to respective warehouse storage area; using muscle force to lift, push, pull or carry cargo/articles to designated sh elving area. Fork truck driver. Packing: Experience with assembling cartons and crates using hand tools; examin ing and inspecting containers, materials and products to ensure packing process meets specifications; recording product and packaging information on specified forms; marking and labeling containers; placing product into containers, and sealing u sing glues, fasteners or hand tools; obtaining and seeing to the appropriate us e of equipment and materials needed to do work; ability to exert muscle force r epeatedly or continuously over time. EDUCATION Bachelor of Science, Science Agriculture/Plant & Soil Sciences Southern Illinois University, Carbondale, Illinois BACKGROUND LANGUAGES: Languages Proficiency Level Spanish Basic Peace Corps, Latin America/Agricultural Extensionist-Rice Production, Home Garde ns Familiar Computer Operator Intermediate Currently used/15 years Dock Worker Intermediate 1 year ago/5 years Customer Satisfaction Intermediate Currently used/20 years People Service Skills (Dale Carnegie) Intermediate Currently used/25 years STRENGTHS >strong preference to work under the supervision of someone who is knowledgeable. >seek clear direction and like to "learn the ropes" and develop expertise. >strong desire for change, and know how to capitalize on it. >derive personal satisfaction from directly helping others. >motivated to cause gain, growth, and good in the lives of others. >insightful as to the personality, intentions, emotions, ethics, values, and moods of people. > am effective in helping to develop other employees or

interacting with customers. >desire to share ideas with the intent of helping people.