Alissa H. Arnold, MA, RD, LD 5148 Xerxes Avenue South, Minneapolis, MN 55410 aa12a32ea@westpost.

net ________________________________________ SALES MANAGEMENT

612.483.3797

Results-driven manager with 11 years of experience in hospitals as a clinician a nd sales professional. I became the #1 ranked Territory Sales Manager in the US as well as the #1 Regional Sales Manager in North America. I was promoted twice into sales management roles due to my leadership skills and talent in consultati ve selling. ________________________________________ Qualifications Summary * International sales experience - specialty hospital sales throughout Canada an d the US * Presented at global sales meetings in France and England * Led global projects for sales force development in North America * Regularly presented internally to C-suite regarding national performance * Negotiated with leading physicians in hospitals to secure product adoption * Exceeded quarterly and annual sales budget goals by executing successful strat egic sales plans, marketing initiatives, key account management, and regional bu siness plans * Developed new markets and Key Opinion Leaders throughout Northern US and Canad a * Recruited, interviewed, hired, coached, and terminated Territory Sales Manager s * Led diverse team of up to 23 Territory Sales Managers * Developed Territory Sales Managers to become Trainers and Regional Sales Manag ers * Executed the selling cycle in a manner that is concise, professional, and pers uasive; and which led the customer to action and secured incremental sales growt h * Multiple daily call points including referrals throughout hospitals and medica l community * Negotiated hospital pricing contracts and formulary status throughout US & Can ada * Conducted, published, and presented September 11th Pentagon Burn Survivors res earch at Clinical Nutrition Week * Received a National Institutes of Health grant to conduct musculoskeletal, hip fracture, and nutrition studies with Harvard doctors Professional Experience Regional Sales Manager - Northern US & Canada, NUTRICIA NORTH AMERICA - Minneapo lis, MN 2007-2010 o Ranked #1 Regional Sales Manager in North America, 2009 - Achieved 109% of bud get goal and 19% growth versus prior year sales (region sales of $16.5M) o Led Territory Sales Managers ranked #1-5, 7, & 11 in North America in 2009 o Increased 2008 Canadian sales by 20% versus prior year o Manager to the Regional Advisory Panel - Customer Relationship Management impl ementation o Controlled regional travel, advertising, and promotional budget of $400K annua lly North American Sales Trainer and Territory Sales Manager, NUTRICIA NORTH AMERICA

- Minneapolis, MN 2005-2007 o Leadership award for North American sales o Achieved 104% of territory budget goal and 18% growth versus prior year sales o Pilot for global sales force development; developed and launched marketing bra nd book o Instituted e-Learning site and expectations for sales organization's developme nt plan o Created and published selling skills recognition awards and sales newsletters Territory Sales Manager - Upper Midwest, NUTRICIA NORTH AMERICA - Minneapolis, M N 2004-2005 o Core Values Award, national recognition o Called on Geneticists, Pediatric Gastroenterologists, Cardiologists, Neonatolo gists, Allergy/Immunologists, Neurologists, Pediatric Surgeons, Dietitians, and Psychiatrists o Sold specialized medical nutrition products for gastrointestinal tract impairm ent, in-born errors of metabolism, pediatric epilepsy, food allergies, cardiac a nd other indications requiring specialized medical nutrition therapy o Managed all accounts throughout five states: hospitals, home health care agenc ies, clinics, wholesalers, distributors, and pharmacies Clinical Dietitian, REGIONS HOSPITAL - Saint Paul, MN 2003-2005 o Total Parenteral Nutrition and Enteral Nutrition in trauma surgical intensive care units o Assessed and managed medical nutrition therapy including: critical care, gastr oenterology, cardiac, endocrinology, oncology, nephrology, neurology, allergy/im munology, and medicine/surgery o Trained all new Dietitians, Dietetic Technicians, and Dietetic Interns o Key member of the Dysphagia Rehab and Burn Care Teams Clinical Nutrition Specialist, WASHINGTON HOSPITAL CENTER, MORRISON MANAGEMENT S PECIALISTS - Washington, DC 2001-2003 o Lead specialist in burns, trauma, surgical intensive care and rehab units o Assessed and managed medical nutrition therapy including: critical care, gastr oenterology, cardiac, medicine/surgery, endocrinology, neurology, allergy/immuno logy, and oncology o Measured utilization via indirect calorimetry o Key member of the Burn Care & Wound Care Teams Exercise Physiologist, THE MARSH CENTER FOR BALANCE AND FITNESS - Minnetonka, MN 2000-2001 o Conducted VO2 MAX, Resting Energy Expenditure, metabolic, total cholesterol, a nd blood pressure testing o Customized exercise programs for clients with co-morbidities including cardiac and orthopedic patients Professional Leadership & Sales Training 2010 2009 2008 2007 2007 2007 2006 2006 Danone Leadership College, Potomac, MD Hospital Profiling & Mapping, Bethesda, MD Leadership Training, Rockville, MD Overcoming Objections and Closing, Toronto, ON Medical Sales Compliance and HIPPA Training, on-line module Mastering Effective Presentations, Rockville, MD Mastering Effective Negotiations, Baltimore, MD Leadership Training, Rockville, MD

2006 2005 2005 2004

Mastering Train the Mastering Mastering

Sales Productivity, Lake Tahoe, NV Trainers, Numico Global Sales Force Development, Rockville, MD Sales Productivity, Rockville, MD Sales Productivity: Tactical Sales Workshop, Washington, DC

Clinical Research & Publications Lead author, "Energy Needs in Severely Burned Patients," Nutrition in Clinical P ractice, 17(1); 69, 2002 Co-author, "Effect of Beta-Glucan from Oats and Yeast on Serum Lipids," Critical Reviews in Food Science and Nutrition, 39(2):189-202, 1999 Lead author, review article "Primary Fibromyalgia Syndrome and Exercise" Co-author, abstract presented at The 1999 American College of Rheumatology Scien tific Meeting Co-author, manuscript "Exercise in Rheumatic Disorders" Professional Certifications Registered Dietitian, Commission on Dietetic Registration Licensed Dietitian, MN Education Master of Arts in Exercise Physiology, THE COLLEGE OF SAINT SCHOLASTICA - Duluth , MN, 2000 Bachelor of Science in Dietetics, MICHIGAN STATE UNIVERSITY - East Lansing, MI, 1998