Вы находитесь на странице: 1из 3

WENDY RIDDLE ________________________________________ c: 360-621-3466 * wr12a85e2@westpost.

net * yriddle ________________________________________

http://www.linkedin.com/in/wend

Accomplished professional with over 15 years of management experience in procure ment, technology, and service oriented environments. Extensive experience manag ing, drafting and negotiating complex supplier contracts including hardware / so ftware, outsourcing, off-shoring, and service agreements. Recognized for strong and tenacious contract negotiations, superior communication and interpersonal s kills. Committed to developing and implementing effective quality improvement t echniques and processes. Proven track record of refining operations, implementi ng cost reduction initiatives and increasing profitability. CORE COMPETENCIES * Extensive Technology Background * Vendor and Staff Relations * High-stake Neg otiations * Strong Training and Leadership * Continuous Process Improvement * Consistent y ear over year cost savings * Respected Leader * Skilled Communicator * Creative Problem Solver PROFESSIONAL EXPERIENCE STRATEGIC SOURCING & VENDOR MANAGEMENT * Established supplier strategies, managed vendor relationships and provided sou rcing services for technology functions (Mainframes, Servers, Software, Outsourc ing, Off-shoring, etc.) and corporate business units. * Partnered with corporate business and technology teams to identify and assess business requirements to ensure continuous improvement in innovation, quality, s ervice, and minimize inefficiencies to further reduce costs. * Conducted analysis of existing agreements for risk profiling, opportunity iden tification, benchmarking and strategic positioning in order to establish an over all strategic sourcing framework for the appropriate selection of suppliers and supplier integration methodologies. * Assessed total cost of ownership and opportunities to leverage changes in proc ess, systems and products to lower overall cost. * Championed and gained alignment with internal stakeholders and various levels of management on cross functional department collaboration to identify and impro ve process efficiencies. * Set expectations for team members on transactions. Prioritized delivery schedu les, and work flow process. * Developed new and improved processes substantially improving productivity whil e reducing operational costs. * Identified under-performing suppliers and participated in the selection and de -selection process in order to consolidate the supply base and reduce overall sp end by 27%. * Provided cost evaluations and analysis of the industry for optimum supplier co mpetitiveness. * Researched industry trends and accessed new market areas, resulting in cost re ductions of 20% - 60%. * Facilitated and managed RF(x) activities; including the evaluation and identif ication of bidder's financial capabilities, legal issues and business risks. * Lead role in successful $1.5 billion technology outsourcing RFP initiative. * Researched, evaluated and implemented more efficient asset tracking tools, imp roving operational costs by 15%.

CONTRACT MANAGEMENT * Drafted complex multi-million dollar business, technology and outsourcing agre ements, and lead cross-functional supplier contract negotiations. * Restructured/renegotiated existing agreements to strategically align with busi ness objectives, reduce costs, manage risk and improve supplier value-add. * Interfaced with team members, Legal, and Finance departments on technical and business matters to ensure contract guidelines were met and legally binding docu ments were implemented. * Successfully negotiated and closed over $100 million in contracts in 6 month p eriod. * Average cost savings of 30% per contract resulting in over $6 million in savin gs in one quarter. * Performed post-acquisition transition services; i.e. migration of surviving co ntracts and contract terminations. * Lead interdepartmental teams in the management and development of negotiation strategies, and financial business cases. WENDY RIDDLE Page 2 * Provided consulting, coaching and mentoring to Contract Management departments ' leadership team on company's contracting Best Practices, processes, identifyin g contract risks and use of contract "tools". * Acted as the principal liaison between legal, business units and suppliers on contract issues. * Developed SOW and SLA templates for Global Delivery Services (GDS) group to im prove their efficiency. * Mentored and trained GDS personnel on standard legal terms and conditions to i ncorporate in all offshore SOW's. * Conducted review of existing contracting documentation and processes. Based o n results of the review, developed templates of Model Contracts, SLA's, SOW's, R Fx's, and created Contract Terminology Reference Library. Edited and integrated these new processes into Company's database system. * Researched, evaluated and presented an implementation plan for Contract Manage ment Software packages to help streamline company's operations and reduce operat ing costs. PROJECT MANAGEMENT & TECHNOLOGY SKILLS * Oversaw the construction of multi-million dollar Data Center. * Provided plan direction, meeting coordination, budgeting, project control, tea m management and related troubleshooting to ensure projects were completed on ti me, within budget and met corporate standards. * Provided project assistance on the 'IT Purchase to Pay & Contract Approvals' i nitiative for Operations * Managed company's US data center, including monthly physical inventory, asset and managed tag tracking, monitored the lifecycles of all equipment and maintain ed inventory database. * Provided server setup, configuration, restoration and desktop services. * Maintained, monitored and provided 24/7 support of network backup equipment fo r headquarters and 20 remote sites. * Developed, implemented and maintained internal database for IT contracts and t he corporate contract management software database. * Managed all aspects of the internal ISP charge-back system for the Americas an d EMEA. * Evaluated, developed and implemented a restructuring program to streamline off ice and shop operations for several construction companies. * Drafted isometric drawings used to design templates for in-house prefab work, resulting in an increase of production by 48% and decreased labor costs of $92,0 00.00 over a four year period.

WORK HISTORY VMC Consulting Corp., Redmond, WA VM Consultant for Microsoft Data Center Development Group 2010 Washington Mutual (now part of Chase), Seattle, WA VP & Senior Sourcing Manager for Enterprise Technology Services 2007 to 2009 Safeco Insurance, Seattle, WA Senior IT Buyer & Contract Specialist Russell Investment, Tacoma, WA Contract Management Consultant 2005 to 2007 2004 to 2005 1995 to 2003

Autodesk, Inc., San Rafael, CA Senior IT Buyer, Contract & Asset Manager ________________________________________ EDUCATION & PROFESSIONAL ASSOCIATIONS

UC San Francisco: Master Certificate Supply Chain Management UC Berkeley: Project Management Certification & Leadership Training Certificatio n SR Junior College: AA Business Management & Engineering Thomson West Legal and King County Bar Assoc.: Legal Certifications in Contract Drafting, Collaborative Law & Internet Investigative Research Strategies

Вам также может понравиться