ROBERT A. HEALY 741 West Irving Park Road #2N Chicago, IL 60613 4512 e-mail: rh12d5858@westpost.

net ________________________________________

773-512-

SUMMARY OF QUALIFICATIONS Results-focused multi-unit sales management strategist with a 10+ year record of achievement in all market conditions. Exceptional leader with talent and experi ence in business facility build out, hiring and training of employees and startup of marketing, sales and customer service functions. Intelligent, articulate a nd driven to succeed. CORE COMPETENCIES * Full P&L responsibility * Merchandising * Proven revenue generator * New site development PROFESSIONAL EXPERIENCE H&R BLOCK Retail Tax Services - Chicago, IL and Hammond, IN October 200 5 to June 2010 District Manager * Supervised management of 18 offices; opened two new offices, moved four office s and integrated four existing offices into the district, including identifying business sites, completing build-out and all staffing decisions. * Hired, trained, mentored, and evaluated more than 200 seasonal employees in cu stomer service, sales and marketing. * Ensured compliance with IRS and banking regulations and prepared financial for ecast and reports on a monthly basis. Accomplishments: * Achieved 3.9 percent growth in tax return preparation count, despite national declines. * Increased district rating from 55 to 78 percent in customer service satisfacti on between 2007 through 2010. * Introduced the "Focus of One" nationwide referral program. JPMORGAN CHASE - Chicago, IL August 2004 to August 2005 Branch Manager * Grew a portfolio of more than 200 commercial clients through sales of convenie nce banking products and services. * Trained and developed 25 employees to become experts on business products and services. * Implemented risk management procedures to minimize capital losses and fraud. Accomplishments: * Ranked in top ten percent of all banking centers in both revenue and growth ov er previous year to date. * Achieved highest ranking on branch audit and employees were promoted as a dire ct result. * Increased monthly average of banking center core deposits from $900,000 to $1, 500,000. HERTZ LOCAL EDITION - Chicago, IL February 2003 to August 2004 District Manager * Managed three locations and the build-out and development of 12 new locations in growth, customer service, and net profits. * Trained and motivated 75 employees toward becoming successful sales persons wi thin the company rental program. * Customized rental contracts and acted as the corporate liaison to Fortune 1000 companies. * Goal-focused management style * Effective negotiating skills

* Developed marketing strategies to gain market share and trained sales team on implementation. Accomplishments: * Originated $69,000 per month in corporate revenue through business-to-business outside sales. * Increased revenue by 23 percent over previous fiscal year. * Led the region in new business dollars (three month rolling average). ENTERPRISE RENT-A-CAR - Chicago, IL and Irvington, NJ September 1996 to January 2003 * Managed five branches as independent profit centers including collection of ac counts receivables, insurance sales and preparation of income statements. * Performed human resources functions, including hiring, training and employee e valuations. * Organized outside sales and marketing to achieve significant income growth. Accomplishments: * Increased fleet growth by 23 percent from previous year to date. * Led region in net profits from April 2002 - September 2003. * Achieved "super elite" in car sales, corporate program, and branch package sal es in fiscal year 2002 and 2003. COMPUTER SKILLS * MS Word, Excel, Access and PowerPoint EDUCATION * Monmouth University, Monmouth, NJ 996 REFERENCES * Upon Request

Bachelor of Arts: Political Science, 1