R. JEFFREY MACDONALD INFORMATION TECHNOLOGY MANAGEMENT Worthington, OH * Tel 614.436.9440 * Cell 614.580.8732 * rm130dfb4@westpost.

net Visionary, solutions-driven IT Professional with 17+ years of added value and an extensive hands-on background leading enterprise projects. Drives the planning, architecture, deployment, and management of network infrastructures, with exper tise in security/CISSP training, systems auditing certification, business case d evelopment, disaster recovery/business continuity, programming, and help desk su pport. * Leverage wide ranging talents in computer technology and staff leadership, to effectively manage organizational change, mitigate risk, infuse new ideas, and p rovide project deliverables on-time and within budget. * Outstanding relationship builder, skilled at quickly gaining and maintaining t he trust and respect of C-level executives, staff, strategic partners, and clien tele. Key Strengths Business Analysis * Infrastructure Design * IT Strategy * Process Improvement Procedure Development System Improvement * Technical Support * Technology Evalua tion Post-implementation Support * Consulting * Staff Management Professional Experience Ohio Tuition Trust Authority, Columbus, OH 2001 - 2009 State agency within the office of the Chancellor of the Ohio Board of Regents he lping Ohio families save for a college education. DIRECTOR OF INFORMATION SERVICES Improved the organization's functionality and customer value by leveraging techn ical expertise to lead enterprise-wide information technology activities. Hired, trained, and mentored 13 professional staff in efficiently executing all IT-rel ated functions including programming, database management, communications, netwo rk administration, website maintenance, and security. Created and administrated an annual budget of $1M to ensure optimal productivity of all IT systems. Collab orated with other senior staff to define and set the organization's strategic ob jectives; liaised with financial partners to conduct annual budget audits. Key highlights * Enhanced service offerings and customer relationship management by introducing several process improvement initiatives, including in-house development and mai ntenance of CollegeAdvantage website, intranet development, enhanced reporting, and process automation. * Saved more than $500K annually in consultant costs by architecting an expanded record-keeping system to efficiently manage assets of $3B+, age-based calculati ons, and IRS tax reporting. * Identified and responded to a need for improved data and systems protection by instituting IT system security assessments and spearheading the creation of an interdepartmental security committee. Ohio Department of Natural Resources (ODNR), Columbus, OH 1986 - 2001 Oversees and permits all mineral extraction, monitoring dam safety, managing wat er resources, and promotes recycling. MANAGER, COMPUTERS AND INFORMATION MANAGEMENT, DIVISION OF MINERAL RESOURCES MAN AGEMENT (1993-2001)

NATURAL RESOURCES ADMINISTRATOR, DIVISION OF MINES AND RECLAMATION (1986 - 1993) Promoted to direct the management, troubleshooting, and ongoing maintenance of t he division's computer and communication activities. Combined technical acumen a nd industry knowledge to effectively administer all departmental IT functions in cluding strategic planning, budget preparation/administration, hardware/software acquisition, records management, application development, and staff training/le adership. Key highlights * Spearheaded the planning and execution of an information technology services i ntegration into the Division of Mines and Reclamation. * Streamlined and improved the permit review and approval process by creating an innovative electronic permitting system with a federal grant. * Facilitated long-term departmental growth and functionality by authoring a lon g-term information technology plan for the Division of Mineral Resources Managem ent. Education * Professional Development Post-Graduate Studies, Soils and Agronomy, Ohio State University, Columbus, OH Bachelor of Science, Biology, Youngstown State University, Youngstown, OH Numerous training/professional development courses: Windows NT/2000/XP MS Office Oracle SQL Server VB.Net Objectview MS Access Application Development Business Process Analysis Systems Modeling AutoCad UNIX Technical Writing Project Management CISSP Ethical Hacking SANS Systems Auditing Certification R JEFFREY MACDONALD, continued rm130dfb4@westpost.net

2 R JEFFREY MACDONALD, continued rm130dfb4@westpost.net