Jill McLean Portland, OR 503-735-5926 jm132d2c4@westpost.net OBJECTIVE A Multi-Unit Management position with growth opportunities, Relocateable!

EMPLOYMENT HISTORY Corporate Retail Sales/Operations Manager 2009-2010 AT&T Mobility, Salem OR * Initially hired for Corporate Area Trainer placed in Salem, OR to learn teleco m, wireless industry and AT&T operations through a holiday season. (late 4th and 1st quarter wage and hiring freeze put on training promotions on current and ne w positions) * Successfully learned business quickly and took over the role of Sales Manager increasing add-ons and accessories by 33% over prior year. * Selected by Area Manager to partner directly with Small Business Dept, buildin g strong relationships with local community via table days, flyers and sponsored events with ongoing focus converting current customers and maximizing traffic f low. Increased new business activations by 18% in first month and reduced churn by 22% District Manager 2000-2009 GameStop Inc. Portland, OR * Led 15 successful locations in Southern and Central Oregon with above regional and company average 2 years in a row for employee satisfaction and morale accor ding to 3rd party annual engagement surveys. Facilitated and Taught classes to W est Coast Region to determine where issues are, how to overcome obstacles in any environment for guaranteed buy in and results quickly. * Opened over 9 new locations from start to finish ahead of schedule with full t eams staffed and trained. * Chosen to be Certified as Regional Trainer through DDI: DDI Named Top 20 Leade rship Training Company. * Maintained excellent retention rate, experiencing lowest turnover in region on ly due to employee advancement, relocation, or education. * Led District to top 10% in company for monthly, quarterly and annually overall rankings 2 years in a row. Personally responsible for over $23 million PNL with quarterly results in saving money and growing the business bottom line. District Manager GameStop Inc. Los Angeles, CA * Led District from very last place to top 25 company wide, in less than 12 mont hs. * Took District to first ever #1 ranking within region. * #1 on reservations within entire company for 4 major titles - recognized natio nally. * Selected role of Certified Company District Trainer. * Featured prominently in HR and LP training videos used by over 3,000 stores. * Presented training seminars on motivation, selling, and dedication to over 200 at national conferences. (-sabbatical 2005-2007 L.A. back to Northwest for Family Medical Emergency) Jill McLean 503-735-5926 jm132d2c4@westpost.net Area Manager/Sr. Store Manager GameStop Inc. Portland Area * Selected to chair corporate committee which created new operational programs a

nd processes, markedly improving overall operational metrics, and enhancing empl oyee morale. * Planned, led and coordinated district meetings for 4th quarter store managemen t teams, covering staff holiday hiring, training, loss prevention, and goal sett ing. * Coordinated all hot titles same day pick-ups from Nintendo for entire Portland area. * Managed highest $2.5-3.2 million volume location in region continuing to set a ll time high reservation, subscription and first 24-48 hour new title sales. Personally recruited, hired and developed to next level 3MITs 4ASMs and 3SMs rea dy for promotion for district and region. EDUCATION AND EXPERIENCE B.S. Business Administration-Marketing Management-Reno, NV 1996 Fashion Merchandising Certificate- Glen Hare Vocational School-Reno, NV DDI Certified Corporate Trainer-Dallas ,TX 2008 Previous retail qualifications: Bugle Boy Outlets- Area Manager covering 6 locations Northern Washington/Idaho/T ri- Cities Bath and Body Works- Store Manager/Acting DM covering 2 locations Maurice's/ Juxtapose- Senior Store Manager/Area Trainer Lenscrafter's- Retail Manager, Optician, Regional Area Recruiter COMMUNITY SERVICE Volunteer- Open Arms International ~ Rwanda, Africa 2007 Medical Clinic Outreac h Team Member 2007/2008/2009/2010 Annual Event Volunteer & Active Fundraiser Volunteer- Angel Tree ~ for children of incarcerated parents 2006-2010 Volunteer- Dress for Success ~ provide clothing & mentoring for women entering work force 2002-2010 Volunteer- Habitat for Humanity ~ 2007/2008/2009 Volunteer- NHCC ~ First Impressions Team Lead and Organizer for 80+volunteers w eekly