TELECOMMUNICATIONS AND SYSTEM ADMINISTRATION EXPERT Highly accomplished IT professional with real world civilian and military experi

ence looking to integrate my skills into a mid-level management position. Management: Twelve years of experience in a professional work environment, six y ears of experience in increasing leadership roles within the technology field in cluding IT, telecommunications, and satellite communications in the U.S. Navy. Teamwork: Exceptional ability to integrate interpersonal, communication, and ana lytical skills to develop a strong working relationship with team members to ach ieve organizational goals. Areas of Expertise: Networks, protocols and standards Operational support via Logistics and Project Management Network devices, applications, Internet Protocol, ICMP, routing protocols Root Cause Analysis experience in a large operations setting UNIX Routers and router security Customer support through written and oral communication lines CISCO Router installation and configuration Extensive Microsoft Windows experience including multiple Office Suite versions MS Exchange and Windows Server administration Network hardware and software maintenance, troubleshooting, and upgrading Professional Experience Information Resource Management/Network Service Center - State Department/ CSC Beltsville, MD April 2009 to Present Project Manager Sole project manager for the BGAN (Broadband Global Area Network) Continuity of Operations Project. This project is the deployment of BGAN satellite terminals t o overseas posts with the need for external communication during an emergency ou tage of their main communications lines. Develop milestones to meet prior to con trol gates, attend meetings with team resources, and develop the project plan in order to move ahead on or before deadlines are reached. Work closely with resou rces in engineering and operations as well as working with the government custom er both domestically and at overseas sites to determine needs and processes to i mplement for a successful project. Present documentation and slides of completed requirements to government customer leadership during control gate meeting sess ions. Senior Network Engineer Responsible for analyzing and troubleshooting over 1000 terrestrial (E-1, T-1/3, DS-3) and satellite communications data paths for the State Department (DOS), D iplomatic Telecommunications Service-Programs Office (DTS-PO), and other governm ent agencies. Daily operations include using integrated testing equipment to tes t data paths through Promina Integrated Digital Network Exchange (IDNX), General Data Communications (GDC) multiplexers, Asynchronous Transfer Mode (ATM) switch es, Cornet Matrix Switches, Cisco routers, bulk encryption devices, and commerci al vendor equipment. Other daily duties include installing, modifying, and dele ting circuit programming and equipment based on operational requirements, coordi nating troubleshooting efforts with commercial lease line carriers in both the d omestic and the international arena, and real-time network monitoring of data an d voice networks. Determine root causes of problems and attempt to find fix acti ons for those which are recurring. Logistician Track and maintain an inventory of over 6,600 items including telecommunications equipment and local area network equipment using multiple databases to track th

e location and status of each individual piece of equipment. Interim in-charge o f asset and procurement management; duties include creating Board Action Request s for purchases of both expendable and non-expendable items, determining costs o f said items and generating Purchase Requisitions Orders or Credit Card purchase s dependent on cost. Contact vendors to gain information about products and to p urchase necessary items for internal projects. Washington State University, Veterans Affairs and Outreach Pullman, WA August 2007 to December 2008 Veterans Education Liaison Maintained record files for over 500 veteran students including certifying enrol lment through the U.S. Department of Veterans Affairs, and using an in-house adm inistrative information system (AIS) to verify schedules and enrollment. Created and implemented a new Excel database of over 300 active students to track activ ity, status, and documentation. Answered phone and in-person inquiries from past , current, and future students helping them determine eligibility and verificati on of benefits in a customer service environment. The United States Navy, Cryptologic Technician Maintenance July 2001 to June 2007 Management Managed a team to troubleshoot and repair Local Area Network problems to maintai n full operability. Instrumental in maintaining a large inventory of company ass ets, totaling over $2.5 million, including computers, software, and other networ king materials. Determined need for expansion and upgrade of local network. Was responsible for ordering and receiving new LAN equipment and assisted in plannin g layout of new workspaces for command move to a new building. As mid shift main tenance supervisor in the Cryptologic Telecommunications Operations Center (CTOC ) responsibilities included managing inventory and logistical support for day op erations, tracking parts and equipment in stock, and ensuring customers received necessary equipment for operations. Provided training to over 20 people on vary ing subjects and OJT including Maintenance Material Management (3M), Emergency D estruction, and network troubleshooting techniques. Accountable for the use and storage of COMSEC keying and documentation materials pertinent to network operat ions on a large scale with the knowledge of procedures and access ensuring no vi olations were encountered, and all material was up to date. Telecommunications Integral part in maintaining day to day functions of a large telecommunications network operations center. Duties included using established monitoring services to resolve issues on the network, updating cryptographic keys, resetting, recon figuring or replacing IDNX node cards, and general trouble shooting of over 100, 000 network circuits. Near daily use of KG194 and KG175-D led to extensive worki ng knowledge of installation, setup, and operations. Maintained satell ite communications equipment including modems, network equipment, and all dish h ardware. System Administration Successfully administered all system related functions on a client server networ k including account set-up, hardware and software configuration, problem detecti on and solving, and upgrades. Performed daily RAID backups and implemented month ly IAVA patches on local network. Miscellaneous Skills and Experience: 5 years of experience in working in large network operations centers for Departm ent of Defense and Department of State. 3 years of experience working in smaller

operation and data centers receiving and analyzing data, maintaining the server s, and ensuring accurate back-up and storage of data. Extremely effective commun icator in both oral and written formats. Quick learner and drive for perfection. Education and Credentials: B.A. Social Science, Washington State University, December 2008 A.A, University of Maryland University College, August 2007 Attending classes for University of Maryland University College's Master of Info rmation Technology: Project Management and MBA programs. Received extensive training from the National Cryptologic School to acquire the Navy Enlisted Classification: Telecommunications Network Maintenance Technician (9295) between 2002 and 2004. (Class list available upon request) Received Cisco router configuration training from The Learning Tree in 2004, and Cornet Matrix Switch training on install, operation, configuration, and mainten ance from Cornet Corp. in 2009.