Marlene A Marlene A.

Wrablik, CMP _____________________________________________________________ 1436 Thacker Street Unit 301 Des Plaines, Illinois 60016 847-296-2419 E-Mail: mw134d416@westpost.net or cell 312-608-3341 PROFESSIONAL PROFILE KNOWLEDGEABLE PROFESSIONAL SPECIALIZING IN SALES, MARKETING, PROJECT MANAGEMENT, MEETING PLANNING, AND CLIENT RELATIONS IN THE HOSPITALITY INDUSTRY; GOAL IS TO CONTRIBUTE MY HIGH-LEVEL INTERPERSONAL COMMUNICATION SKILLS, TALENTS, AND ACCOMPLISHMENTS TO ACHIEVE GROWTH AND PROFITABILITY TO AN ORGANIZATION. CAREER EXPERIENCE: APRIL 2005- DOUBLETREE CHICAGO ARLINGTON HEIGHTS- ARLINGTON HEIGHTS, ILLINOIS OCTOBER 2009 GOVERNMENT/ASSOCIATION SALES MANAGER (TRANSFERRED FROM CROWNE PLAZA CHICAGO-NORTH SHORE) * Initial start up team member that developed marketing and action plans for new brand hotel was Corporate Sales Manager in 2005/2007 * Knowledgeable and organized in contract negotiations with establish budgets * Self-motivated and effective communicator implemented new accounts into profitable group business; negotiated 60 new business accounts of a sales volume in excess of $1,000,000 from 2005-2007 * Team player coordinated and facilitated quarterly sales blitzes resulting in geographic new business for the hotel * Consistent in daily prospecting, per telephone resulting in potential new business relationships * Manage and coordinate staff within several departments for training, directions, and for successful completion of assigned tasks * Representative of brand hotel management at key marketing events and trade shows * CMP provides me professionalism in my skills and adaptable to manage multiple clients projects; accurately to manage details of clientas meetings and events *

Promoted Sept. 2007 in actively developing government and association markets for new group business; transient business; increase revenue by $1,00,000 within 24 month period in group meetings; Government Market achieved a 125% increased with room nights within one year. NOVEMBER 2002- CROWNE PLAZA-CHICAGO-NORTH SHORE-MUNDELEIN, ILLINOIS APRIL 2005 SALES MANAGER * Managed and responsible for major conferences which involved all details from the planning to completion of the conferences * Achieved to actively developed 42 new corporate transient accounts with first year * Increased room nights for preferred accounts 2003 to 2005 by 40% * Generated proactively revenue volume of corporate accounts by 33% within first year * Instrumental increasing over all room occupancy by 16% from 11/02 to 11/05 * Accomplished and developed continuing business relationships through direct sales and networking MARCH 2002- FRENCH LICK SPRINGS RESORT & SPA-FRENCH LICK, INDIANA OCTOBER 2002 REGIONAL SALES MANAGER-CHICAGO, ILLINOIS (HOME OFFICE) * Exceeded weekly goals prospecting to potential clients by 125% * Generated 20 first time sites at the resort from the smerf, corporate, and association markets * Responsible in developing new market territory resulting in one new business group per month * Proactive at Business Expo promoting resort to 3,000 attendees

* Promoted resort in travel agency newsletter publication to 200 members Marlene A. Wrablik, CMP _____________________________________________________________ MARCH 1998- CROWNE PLAZA-THE SILVERSMITH-CHICAGO, ILLINOIS MARCH 2002 SENIOR SALES MANAGER * Initial team member of hotel Grand Opening which included direction, preparation, and implementation for various special events * Developed and accountable for citywide convention groups resulting in revenue of $2,042,090 for 36 conventions 2001-2002 * Sales activities that produced over $90,000 per month revenue, and actively developed over 100 new accounts since the opening of the hotel * Responsible for expedient follow through on sales leads for City Wide and Corporate market segments * Follow up and follow through with all meetings on site with meeting planners for their feed back of overall services and an evaluation of the staff and hotel SKILLS SUMMARY SALES MANAGEMENT EVENT/MEETING PLANNING CUSTOMER SERVICE PROJECT MANAGEMENT TEAM LEADER DETAIL-ORIENTED BUDGETING RAPPORT BUILDING FLEXIBLE/MULTIPLE TASKS SELF-MOTIVATED CONCISE/CLEAR COMMUNICATIONS PROBLEM SOLVING TRAINING/PERSEVERANCE MARKETING INNOVATIVE/SUGGESTIONS ADAPTABLE

SOFTWARE SKILLS Hotel Sales Pro

** Windows XP, MS Excel, MS Word, MS Power Point,

PROFESSIONAL ORGANIZATION * MEMBER OF ARLINGTON HEIGHTS CHAMBER OF COMMERCE * VOLUNTEER AT ARLINGTON HEIGHTS CHAMBER OF COMMERCE NETWORKING ACTIVITIES * VOLUNTEER AT CLEARBROOK NON-PROFIT ORGANIZATION FOR DISABLED ADULTS IN FUND RAISING PROJECTS EDUCATION & ACCREDITAION CERTIFIED MEETING PROFESSIONAL (CMP) 2004-2014 OAKTON COMMUNITY COLLEGE - DES PLAINES, IL _Associates Degree in Hotel Management with 3.6 cumulative G.P.A._ _Certificate 2006-Leadership Excellence Curriculum_ _References Available Upon Request _