Objective Information Management / IT Computer Analyst Available: March 2011 Summary Extensive 26 years experience working with information

management and network-ba sed troubleshooting skills in the government sector. Information Management expe rience includes division, directorate, and headquarters-level office manager's s kills that involve compiling and producing reports along with suspense tracking measures. Information Technology (IT)-related experience includes Information As surance (IA) compliance, computer monitoring & systems auditing, along with secu rity and IT education for users. Diverse network background experience includes extensive knowledge of Network protocols, Internet, and web-site development. Ti er 1 support provided at the AFCERT and Tier 2 & 3 support provided at directora te & division-level for UNIX-based and Windows-based interface solutions were gi ven to customers for operational support. Conducted research analysis monitoring and executed response actions with ArcSight and Wireshark for Microsoft-based c lients. Utilized Linux-based tools for IDS research, programs, and analysis on g overnment networks other programs for Linux-based clients. Strengths

Professional Experience FGS Dec 09 - Present Network Intrusion Analyst Assisted the N9 NIOC director develop Tactics, Techniques, and Procedures (TTP) Supported government WO in translating incidents to reports and advisories Monitored and reported traffic for known signatures and methods or potential att acks Coordinated group training related to analyst techniques & performed one-on-one training for network concepts Worked with and assisted government personnel and trainers to ensure consistency among positions and helped prioritize work efforts by encapsulating processes a nd SOPs Participated in and contributed to related exercises & forums Documented & recorded reports for future reference for continued organizational development MacAulay Brown - San Antonio Oct 08 - Nov 09 Network Defense Analyst Conducted in-depth analysis using the Security Information Management System (SI M) ArcSight, integrating data from Host Intrusion Detection & Prevention Systems (HIDS & HIPS) Reviewed event data for reporting up to 24 AF and AF-level Investigated further analysis for possible malware, virus, and unauthorized acce ss to government networks Recommended configuration changes to IPS filters to the smart connectors Analyzed near real-time events to work specific events Trained small groups on related network topics

AF ISR Agency - San Antonio, TX Jun 00 - Present Computer Assistant/Computer Technician/Client System Administrator Initiated training for users on proper protocols for security-related topics Researched INFOCON procedures for exercise and real-world events for division pe rsonnel Client Support Administrator for two divisions totaling over 60 personnel provid ing on-call support for all computer hardware/software/network support. Chosen Civilian of the Year 2006 for outstanding accomplishments in security and computer technical support, along with voluntarism in the community. Chosen by name to provide technical support and arrange presentations for 100 at tendees for the annual Requirements Seminar and Small Business workshops - Resul t: zero technical disruptions through entire event. Refreshed over 40 computers from Windows 2000 to Windows XP Professional. Integrated new inventory management accounting database -recognized for my signi ficant contribution to the mission from the directorate level. Improved system process by tracking and updating vendor information for contract ing writing system. Result: No delays due to incorrect or missing information. During a critical end-of-year-crunch, replaced key components of computers, savi ng contractor cost & time - parts were installed and running within four hours o f shipment. Augmented and input over 30 purchase requests into contract writing system - sav ed over 25 hours of manual input for buyers - three days' worth. Accounted for daily back-up of three high-speed servers; crucial data recovered after catastrophic equipment failure. Focal point for customer interface and tasked with preventing extensive downtime - Result: Less than one-hour wait time for 27 contracting personnel. Recognized need for greater productivity and added critical applications to enha nce users' capabilities on 34 computers. Refreshed 35 computers from Windows NT to Windows 2000. Recognized preventive maintenance needed - but not performed. Result: Shortened wait time for computations and work by several hours a day and increased workers ' productivity by five man-hours per week per worker. Significant Employment FGS Dec 09 - Present Schofield Barracks, HI MacAulay Brown San Antonio, TX HQ AF ISR Agency San Antonio, TX Fort Stockton ISD Fort Stockton, TX Air Intelligence Agency San Antonio, TX Air Intelligence Command San Antonio, TX Electronic Security Command San Antonio, TX Oct 08 - Nov 09 Jun 2000 - Sep 08 Jun 97 - Jun 00 Dec 91 - Aug 94 Jun 87 - Mar 91 Jan 85 - Jun 87

Professional Education & Certification

Research Analyst floor-certified Jan 09 Computer Client Support Administration Certification (CSA) Jun 06 (A+ Experience included) Marketable Skills Achievement Certificate, International Studies Aug 04 Associate of Arts, Interdisciplinary Studies, 3.39 GPA May 04 Associate of Arts in General Studies, 3.67 GPA May 98 NCO Leadership Academy Mar 92 NCO Leadership School Mar 82 Computer Skills One year's experience with government Linux IDS Dec 09 - Present One year's experience with ArcSight & Wireshark Protocol Analyzer CSA (System Administrator/Workgroup Manager) experience Aug 06 Course Completion VPN Environment MS 2003, Microsoft Office & Sep 09 Outlook 2007, WordPerfect 11, FrontPage, Sybase, Network hardware, Adobe 9.1.2, Remedy, Norton/Symantec applications, TCP/IP, server-tape backup