J. Kent Craig, PMP 3178 Saint Mikala Court Twinsburg, OH 44087 H: 330-405-6812 C: 330- 310-1216 jc138fd0c@westpost.

net

CAREER SUMMARY Project Manager with experience leading enterprise-wide projects with geographically diverse project and customer teams. Effectively works with individuals at all organizational levels to achieve cost savings and performance improvement. Strong verbal and written communication skills promote collaboration among project team members and customers in team-oriented environment. Proven business analysis and problem-solving skills. Background includes: * * * * * Business Process Reengineering Business Requirements Determination Systems Development Methodologies Customer Relationship Management Product Lifecycle Management(PLM) Implementation * * * * * Project Management Managing Change Process Modeling Facilitation CRM Software Impl (Salesforce.com)

PROFESSIONAL EXPERIENCE THE BABCOCK & WILCOX COMPANY, Barberton, Ohio 2002 -2011 $1.5 billion supplier of power generation products and services IT Project Manager * Led implementation of Product Lifecycle Management (PLM) application software utilizing MatrixOne Engineering Central and Program Central (Version 10.0). This was the first PLM project to be implemented within The Babcock & Wilcox Company and it eliminated charges for mainframe support. * Managed application software project to upgrade MatrixOne software to Version 10.5.0, improving performance and improving user productivity. * Managed a $1 million dollar SFA application implementation project for multiple business units within the company, significantly improving the sales and proposal organizations ability to share information. * Led application development projects to implement technical libraries for Patents and Contact Information in MatrixOne's Document Central application. * Led an application development project to migrate Air Pollution Control parts from a subsidiary's systems into The Babcock & Wilcox Company's PLM and Enterprise Resource Planning (ERP) systems. * Led the PLM Solution Architect team. This team defined and implemented solutions for business requirements presented through large projects and numerous enhancement requests. EATON CORPORATION, Eastlake, Ohio 1999- 2001

Global $8 billion diversified industrial manufacturer Lead Analyst/Project Manager * Developed business case for Information Technology Asset Management. projected to produce cost savings in excess of $5,000,000 per year. * Managed project to upgrade critical software application for North American Treasury organization. Defined and implemented software configuration management process, reducing costs associated with incorrect deployment of software. * Defined various IT Asset Management processes, integrating Peregrine AssetCenter application. * Led project automating data loads into Peregrine ServiceCenter application, eliminating need for 40 man-hours of effort per load. ELECTRONIC DATA SYSTEMS (EDS), Hudson/Warren OH 1989- 1998 Leading global information technology services company with over $19 billion in annual revenue Project Manager/ Applied Specialist, Hudson 1998 Managed project to implement the EDS Systems Development methodology for Caliber Logistics Systems. It included defining and implementing workflows for three major software development processes for Caliber Logistics Customer Relationship Team Member, Warren 1996-1998 * Wrote agreements for approximately $1,000,000 in Information Technology services in 1997 and 1998. Project Manager/ Process Improvement Specialist, Warren 1992-1996 * Developed strategy tailoring the Business Process Reengineering methodology specifically for Delphi Packard Electric Systems resulting in $400,000 in revenue. * Led two process improvement project teams, containing representatives from EDS, Delphi Packard Electric and General Motors to improve one of Delphi Packard Electric's four core business processes. Both projects were completed on time and exceeded the 50% process time reduction goal by removing over 40 days from the process. * Delivered business case presentation to Delphi Packard Electric Systems engineering management initiating consulting project producing over $250,000 in revenue. Systems Engineering, Warren 1990-1992

* Managed technical activities on projects enhancing several systems, drastically reducing premium freight costs for Delphi Packard Electric. * Designed, coded and implemented COBOL IMS programs on project developing a Tool and Die Information system, reducing cost by identifyi ng redundant part numbers. Systems Engineer Development, Warren 1989-1990 * Designed, constructed, tested and implemented software programs on system development project that reduced the proliferation of component part numbers for Delphi Packard

Electric. * Analyzed Packard Electric's Component Part, Engineering Change process, potentially eliminating 22 of 29 forms and 49% of the processing time.

EDUCATION Master of Business Administration (MBA), 198 Auburn University; Auburn, AL Bachelor of Science in Business Administration (BSBA), 1984 University of Alabama in Huntsville; Huntsville, Al

CERTIFICATIONS AND ASSOCIATIONS Project Management Professional (PMP) certification Oct 2007 Project Management Institute (PMI) membership "Microsoft Word Resume Available on Request"