AUTOMOTIVE EXECUTIVE/TECHNICAL SERVICES MANAGER Creative Problem Solver, Business Acumen, Drive for Results Multilingual, efficiency-driven leader

with international experience in automoti ve industry poised to apply expertise in product development, training and sales . Thrives in fast-paced, dynamic, team oriented environment. * Demonstrates commitment to ongoing improvement. Thoroughly investigates produc ts, collaborates with engineers in product development, and provides recommendat ions for product improvement. * Anticipates challenges and creatively find solutions to problems. Skilled in d evelopment of both long and short term strategy planning. Anticipates market nee ds in order to make tough decisions and find balance between Company prosperity and employee satisfaction. * Exceptional communication skills. Manages difficult client and employee situat ions; builds and maintains professional relationships of trust and respect. Strategic Planning & Budgeting * Executive Negotiations * Technical Training * T eam Management Project Management * Product Development and Introduction * Media Consultant * C onflict Resolution Career History & Select Achievements YOKOHAMA TIRE COMPANY; Montreal, Canada Technical Services Manager Jan 2005 - Present Collaborate with Japanese Engineers in product development and manage product te sting in Canadian market. Gather and process information, evaluate product and c omplete result analysis and recommendations. Participated in 8 product testing a nd introductions that are currently sold as part of core business. * Control adjustment ratios of products sold versus warranty payouts. Improved w orkflow clarity as 90% of warranty inquiries resulted from misunderstandings and misspelling; outlined expectations and trained salespeople with clear message. Reduced ratio from 1.5% to .2% even though sales increased 110%. * Manage product testing on multimillion dollar international multi-corporate te sting program for special tire component achieving minimal costs and zero workfl ow errors. Coordinate logistics for product testing that include installation an d organization of inspections. Objective is to decrease tire weight and improve compound to withstand cracking in low temperatures which will revolutionize tire s and significantly impact annual fuel savings. Component has been successful in rubber market since 2009. * Participated in 3 major product launches for high performance tires, winter ti res and ZEN (truck tires) lineup. Products provide more than 60% of core busines s. * Held key role in organization of 3 new testing programs for Yokohama Japan, in Passenger Car Tires lineup. 2 programs are part of a multi-million dollar contr act with major car manufacture. * Initiated Step 2 in testing program for introduction of new winter truck tire and assisted in tire launch into market. Started and coordinated product request , test budget and test procedures. Product now sales 20% of revenue in truck tir es division. * Coordinated test program for Low Rolling Resistance Traction Truck Tire protot ype. Based on results Yokohama Japan developed leading Rolling Resistance produc t on market. Tire received SmartWay Certification immediately after introduction and now counts for more than 50% of sales in category. Leading 6 employees on Technical side of activity. Create training materials uti lized to train employees and users on new product lines, tire basics and warrant y packages for dealers and sales associates.

* Worked with the Tire Technical Committee of Rubber Association of Canada to in troduce new Winter Tire Law in Quebec. The law requires every passenger vehicle to be equipped with four winter tires from Dec 15th to March 15th starting with 2008. Technical Services Representative May 2003 - Jan 2005 Provided sales service to zone dealers and provided technical support for manage rs. Trained staff and dealers. Technical expert on field issues. Managed budgets and monitored warranty results from field. Tested programs on 5 different produ cts utilized on 34+ vehicles. * Controlled adjustment ratios of products sold versus warranty payments. Decrea sed ratio from 3% to 1.5% overall and in some categories decreased ratio from 10 % to .5%. * Completed overall testing logistic and procedures on major international multi corporate test program for special tire component. Improved operation flow and cut test expenses by 75%. Simplified training, number of locations and implement ed efficient routine for dealers. Program involves 50+ test vehicles. * Organized Winter Drive Test Programs that compared products with competitors. Created effective selling tool base for sales force and provided reference point for sales strategies in specific segments. * Created and presented over 15 dealer product presentations and basic trainings for different product categories. Adapted presentation and dramatically improve d communication level and sales in network. * Participated in major product launch campaign for a premium touring class tire . The product constituted over 70% of sales in category from inception until the end of lifecycle. IPSO SA FRANCE; Bucharest, Romania MICHELIN Product Manager Oct 1998 - Jul 2001 Product Specialist and Team Leader for TBS and OTR tires. Trained and managed 4 sales representatives and made product presentations to clients. Negotiated, si gned contracts and closed sales for large, key accounts. Reviewed and recommende d tire specs, provided warranty adjustment control and managed financials. * Created two markets from scratch. Identified potential customers, executed sal es strategies and closed sales. Increased company revenue from $10K to $500K in the assigned new markets. MICHELIN Technical Representative Dec 1996 - Oct 1998 Sold Michelin tires to distribution network and key customers. Identified custom ers and dealers, developed and executes sales strategies, analyzed customers nee ds, and followed through with customer relationships. Completed technical inspec tion reports. * Discovered opportunity to increase sales and fill market with new brand of tir es. Increased number of dealers from 1-25 and increased customer base from 3-200 +. REGEUS Ltd; Turda, Romania Owner/Technical Representative 1992 - 1994 Sold auto part to dealers. Identified business opportunities, performed demonstr ations and closed business sales. Education, Certifications and Professional Memberships PH.D in Engineering; TECHNICAL UNIVERSITY; Cluj, Romania Expected 2011 B.S. in Engineering; TECHNICAL UNIVERSITY; Cluj, Romania 1996 Various Yokohama Training 2003 - 2006 Hunter Certificates 2003 Rubber Association of Canada, Tire Technical Committee 2006 - present GAMM (Gesellschaft fur Angewandte Mathematik und Mechanki) 1992 - present * International association of applied mathematics and mechanics. Languages Fluent: English and French; Functional: German and Italian; Native: Romanian Publications

"The Solution of the Direct Kinematics Problem for the 6-3 PRRS Manipulators" Ju l 1995, German language "The Use of Data Base in Material Receiving and the Constructive and Technologic al Design for Mechanical Engineering" May 1992, Romanian language "Dynamic Study of Vibrating Mills Executing Spatially Vibrating Motions Used for Metallic Powders Milling" Mar 1992, English language