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Name: Paul R.

Glynn Address: 3007 Sky Brook Lane, Durham NC 27703 USA Home Telephone: 919-237-2457 C ell Telephone: 757-768-3093 Email Address: pg13b5f34@westpost.net terview available: paglynn @skype.com Web camera in

Position Desired: Management/ Network /Systems Analyst/ Field Technician Years Experience: 29 Minimum Salary Required: $70000 Current Work: Contract with TECH USA at Fort Gordon, Augusta Georgia: Installat ion Team with NSA for Copper and Fiber, Testing with Fluke DTX-1800 Single/Multi -Mode instruments. Education: Highest Educational Degree: AA Major: Computer Information Year Graduated: 1996 Institution: Strayer University Languages: German, English Certificates, Licenses: A+, Security+, ITIL, Active Directory, DoD 8570 Description of skills: Security Clearance: DoD TS/SCI June 2007 olygraph June 2005 (Active) NSA Cleared CI/ Single Scope P

OBJECTIVE: Have excellent technical skills, Networking Skills and experience, co mmunication skill, and goal-focused professional offering 29 years of experience in Computer industry. I am motivated and enthusiastic by new challenges and tas ks and take excellent approach to achieve success in all projects. I like to wor k in a complex projects which have scope for learning and challenge. I have expe rience in working with different operating system and platforms namely Windows, UNIX, Linux and Dos. Have expertise various quality process and techniques by wh ich I efficiently took care of quality deliverables of myself and my team which helped in gaining satisfied customers for the organization Focused on providing superior customer satisfaction in network communications, telecommunications, da ta, voice, video, secure and non-secure networks. QUALIFICATION SUMMARY: Compliant with DoD 8570.1 & DoD 8500 as IT II IASO Fort Gordon Over 29 years of Progressive experience in Telecommunications and Networking Over 19 years of Networking Communication Systems Over 17 years experience with copper cabling and fiber installation projects Network Management and Control of Data, Voice and Video Telecommunications Good written and verbal communication, listening and technical/non-technical pre sentation skills Ability to resolve issues or user questions through a combination of independent study, investigative testing and collaborative effort with team members Demonstrated abilities as a Team L eader or lead of site installation teams Thrives is fast moving dynamic growing environment Excellent quality skills and reputation with customers Self Achiever with honesty and integrity. Performed

installation of fiber optic cable for over 2500 users. Installed multi and singl e line concept phone systems. Planned and Engineered Networking insta llation project for rebuild of telephone cabling of hospital. Installed 500 pair buried and aerial cable supporting o utlining base support. Have worked with paper, plastic and buried copper shielded cable up to 60 0 pairs Redesigned telephone switching center supporting over 5000 users with fiber and copper cabling with cabinet and rack installations within EIA standard s. Engineered and installed protected terminal blocks supporting 1000 users for telecommunica tion and circuits Able to read planning and blue print diagram jobs and tasks Managed and Maintained Network Operations of Secure and Non-Secure Networks Maintained high level priority circuits for users Instructed and supervised personnel on troubleshooting techniques Managed, Supervised, Developed, and Implemented Highly skilled knowledge of communications systems and techniques EDUCATION and TRAINING Working at completing college degree with Strayer University Comp Tia Security + Certified ITIL Foundation Automated Systems Integration Database Advance course (ASID) Automated Systems Integration Database (ASID) SharePoint End Users Cours e Organizational Unit Administrator (Active Directory Administration Course) Inf ormation Assurance Computer Network Defense I & II Comp Tia A + Certified Servic e Technician Hewlett Packard (HP) Open View Unix Fundamentals Attended training at Ft Gordon for Tech Control both Commercial and Tactical courses. Attended training at Ft Gordon for Satellite Systems Control and Monitoring of DSCS Satellites. Attended Sheppard Air Force base in Texas for Cable Splicing and I nstallation course KNOWLEDGE of EQUIPMENT and PROGRAMS Active Directory User accounts ASID Database Program Field service Management (FSM) Database Remote Services Delivery Support System (RSDSS) Trouble Ticket System Remedy Trouble Ticket System 7 7 ITSM-7 System Management Server ( SMS) Administrative Tools under Windows Cisco Routers: 2500, 2800, 3500, 4500, 7000, 7010, 7500 Automated Digital Network Exchange / Sequenced Packet Exchange (ADNX/ SPX) Netwo rk Encryption Devices: KG-94A/194A, KIV-7/19 Computer Equipment: Unisys, Hewlett Packard, IBM, Dell, Sun Stations Computer Programs: MS Office 2003 & 2007, C, C++, Visual Basic Work Experience: Credit Suisse a" May 2010 until August 2010 Providing local su pport to over 45,000 Investment clients, brokers and traders supplying telecommu nications support via telephone or remote log in, in order for them to perform i nvestment transactions for clients and customers worldwide. Global Support Tec hnician Employer Name: Credit Suisse Product: Information Technology Duties/Responsibilities: Over the phone and remote access telecommunication supp ort for Traders and Brokers. Insight Global a" April 2010 to May 2010 Working 24 hour shift work providing da ta back services worldwide. Worked with Symantec services and software. GENERAL DYNAMICS, Network Systems May 2009 to April 2010

Responsible for the maintenance of Distributed Common Ground station (DCGS) Supporting Sun and Cisco systems Installation and Maintenance of ATM, Marconi, Sun and Cisco equipment. Responsible for the encryption network GENERAL DYNAMICS, NS-DCS June 2000 to May 2009 Developed and Maintained a Database/Configuration Management system of over 10, 000 items Provided Service Desk Technician support for over 700 users maintaining 24/7 se rvice throughout Europe Supported hardware & software services for 22 outlining sites throughout Europe Maintained hardware & software services for over 200 users at remote site Constructed a database of hardware & software for over 200 users at remote site Field Service Representative Field Service Technician supporting U.S. Army (C4I) Intelligence assets in Darm stadt and remote detachments throughout Western Europe. Maintains fiber optic and twisted pair LAN connectivity with over 1600 workstati ons and associated peripherals. Further duties involve the installation, configuration and maintenance of vario us PCs using Windows 98, 2000, NT, XP and Unix Operating Systems Harmonically systemized and developed strategic planning in troubleshooting var ious IT problems Tech Services Representative Develops and maintains a database of all network hosts to include IP address, m achine name, and path, location Software support includes the installations/configuration of Microsoft 2000, NT , 98, Exchange Server, and all office products Well versed in MS office that includes MS word, MS excel, Power Point, Outlook express and MS access etc Responsible for LAN/WAN Tier I, II, and III support for 22 sites in 5 countries throughout Europe Site administrator for Residential Field Automation System (RFAS) software, to account for man hours Experience with network and/or application performance monitoring, analysis and troubleshooting Computer Science Corp. (CSC) June 1997 to June 2000 Managed DISN Network with IDNX & Promina tools and commands Developed skills with Panavue commands and procedures Controlled and Managed digital, voice and data circuits with DMS, SNMP and X.40 0-500 protocols United States Marine Corps (USMC) June 1976 to January 1997 20 years of combined assignments supporting various telecommunications equipmen t GySgt (E-7) Technical Controller Chief MOS 2823 Managed and controlled 65+ personnel on various operations *****Additional Information is available upon request******

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