Paulina Mach 21 Kristin Drive, Schaumburg, Illinois, pm13b7c80@westpost.

net, 224-388-0401 OBJECTIVE To obtain a challenging position which will allow me to utilize my sales and neg otiating skills while growing in a progressive company. PROFILE An experienced individual with a proven and successful track record of customer service excellence and extensive sales experience. Extremely driven, dedicated, positive, and outgoing. Thrives on challenge and pressure. Manages multiple p riorities effectively and is very efficient in multi tasking. Exceptional commu nicator with a unique sales style, strong negotiation and problem solving skills . Proficient in Microsoft Excel, Word, PowerPoint, and Outlook, Windows 7, Vista, and XP. Sales and catering systems: FileMaker Pro, Single and Multi Property De lphi, and ACT Contact Manager. EXPERIENCE Area Sales Manager, Regus, Chicago, IL 08/2011 - Current Regus operates over 1100 Business centers across 500 cities in 85 countries. Pro ducts and services include fully furnished, equipped and staffed offices, worldclass business support services, meeting conference and training facilities and the largest network of public videoconference rooms all serving over 200,000 cli ents daily. * Responsible for generating new business revenue within a geographically define d territory. * Generating revenue through proactive lead generation and reactive selling. * Execution of call planning strategy aimed at: commercial property agents, 3rd party contacts, local community networking, and developing local partnerships in order to generate new business. * Growing business from existing customers (through referrals) to drive expansio ns and new sales into other territories. * Driving high conversion of all products through effectively following the sale s process, ultimately resulting in a positive impact to the occupancy and profit ability of the center. * Meeting or exceeding sales targets/metrics, such as price & margin, revenue ta rgets, deal volumes, conversion ratios and calls/visits. Director of Sales, Hyatt Place Chicago-Schaumburg, Schaumburg, IL 09/2008 - 01/2010 A 127 room property owned and operated by Noble Investment Group, ranked highest in 2008/2009 in Guest Satisfaction among mid-scale hotel chains with full-servi ce options by J.D. Power and Associates. * Implementing and developing hotel's overall sales and marketing strategy. * Developing and facilitating business from markets to secure the necessary adva nce bookings needed for a successful and profitable operation. * Management of the Sales Team to ensure, all goals are met or exceeded on a con sistent basis through ongoing teamwork. * Daily motivational as well as informational individual and group trainings to maintain high work ethcis in the work environment. * Use of variety of reports, online information as tools to uncover new or exist ing opportunities in the market. * Regular and detailed analysis of the Hotelligence report in order to determine the source of business and move market share.

* 2009 Individual and Team Accomplishments: Individual goal: Transient Segment - Achieved 114%, exceeded the total goal of $ 926,421 by $131,648. Team goals: Group Bookings - Achieved 77.6%, $323,818 total bookings to a goal o f $417,228. Overall Hotal Achievement: (STAR Report star results based on the most recent No vember 2009 Monthly Star): STAR Report star results based on the most recent November 2009 Monthly Star: YTD Occupancy Index - 126.3, Running 12 Months Occupancy Index - 128.1. YTD ADR Index - 94.4, Running 12 Months ADR Index - 93.4. YTD RevPAR Index - 119.3, Running 12 Months RevPAR Index - 119.7 Director of Sales, Candlewood Suites Wheeling-Northbrook, Wheeling, IL 03/2 007 - 09/2008 A 142 room extended stay property owned and operated by InterContinental Hotels Group. * Implementing and developing the hotel's overall sales and marketing strategy. * Developing and maintaining relationships with key clients to maintain and prod uce business. * Analyzing current market and sales trends to maintain and increase revenue as well as market share through added business volume and an increased rate. * Developing promotional materials. * 2007 - Achieved 129% of individual production goal, exceeded the total room re venue by $181,471. Corporate Sales Manager, Radisson Hotel Northbrook, Northbrook, IL 5 - 03/2007 A 318 room property owned and operated by Pyramid Advisors. 06/200

* Soliciting new and existing accounts to meet/exceed revenue goals through tele phone solicitation, outside sales calls, site inspections and written communicat ion. * Negotiation of rates, terms and conditions through group contracts. * Ongoing knowledge of the competition's product and current market strategies. * Developing promotional materials. * 2006 - Achieved 144% of the room goal, exceeded the total room revenue by $24, 744 and met the budgeted ADR.

Corporate Catering Manager, Radisson Hotel Northbrook, Northbrook, IL 004-6/2005

06/2

* Sales, planning, organization, communication and overall execution of corporat e events. * Soliciting new accounts. * Developing and maintaining sales revenue to achieve and exceed monthly and ann ual sales quota. * Liaison between the client and the hotel. * Ensuring complete success of all events by identifying resources, coordinating their logistics, effectively managing on-site activity, and upsale food & bever age. * Finalizing group business while maximizing the banquet space to meet/exceed sa les goals. * Organization and overseeing of hotel sponsored events.

EDUCATION AND PROFESSIONAL DEVELOPMENT William Rainey Harper College, IL - current, pursuing Bachelors Degree in Market ing Bass Hotels and Resorts Training Pyramid University Sales/Management Training InterContinental "Can Do Sales" Training Noble Investment and Hyatt Sales and Informational Webinars Regus Sales Training