JOHN J. MCCORMACK, JR. 5 Channing Road, E. Longmeadow, MA 01028 Home: (413) 225-1355 Cell: (413) 204-2424 Email:jm11fbd6a@westpost.

net _________________________________________________________________________ OBJECTIVE: DIRECTOR OF OPERATIONS Professional who thrives in turnaround situations; successful at developing businesses, implementing new retail/wholesale operational infrastructures, and introducing new product lines or programs which have been essential for achieving business growth and continuous profitability. Expertise includes: * Multi-unit Management / Profit Optimization * Staff Development / Training / Leadership * Operations Management / Store Merchandising * Asset Management / Financial Reporting * Purchasing / Negotiating / Product Knowledge * Corporate Relations / Client Services * Vendor Alliances / Contract Implementation * Compliance / Quality Assurance Management _________________________________________________________________________ CONVENIENCE STORE MANAGEMENT / BUSINESS PARTNERSHIPS Rotary Mart Mobil, East Longmeadow, MA (2009 - Present) Mack's Country Market, Manchester, CT (1999 - 2001) J&S Associates, East Longmeadow, MA (1982 - 1985) Purchased convenience stores and prepared businesses for lease or purchase. Provided management advisory services consistent with achieving increased sales and profits. * Converted a Gasoline Station to a Gasoline and Convenience Food Store. Beer Permittee. * Purchased a financially troubled business in Connecticut and tripled its sales with the introduction of a food service program and other profit centers. * Hired, trained, and managed staff at all stores. * Managed daily operations; purchasing, merchandising, marketing, advertising, and customer relations. * Set-up business computer networks, accounting paperwork, policies and procedures. _________________________________________________________________________ ICE SKATING FACILITY MANAGEMENT Amelia Park Ice Arena, Westfield, MA (2005 - 2009) Facility Management Co., Inc., Springfield, MA (2003 - 2005) Enfield Twin Rinks, Enfield, MA (1992 - 1997) GENERAL MANAGER * Managed the day-to-day operations, sold ice time, scheduled group events, and maintained facilities. * Created new programs. Goodwill Ambassador for the community and recipient of various awards. * Developed, organized, introduced and trained personnel on programs, policies/procedures, building maintenance, equipment operations, and ice making for single or double ice surfaces.

* Trained personnel to work at concession food centers in Springfield, and other locations throughout Massachusetts. * Managed all aspects of a pro-shop, and a three-acre garden at Amelia Park used for special events. * Coached Soccer and Ice Hockey for many years. * League President of the Enfield Adult Hockey League and Association Vice President for the East Longmeadow Soccer Association. New England Sports Management, East Longmeadow, MA (1987 - 1992) PRESIDENT / CEO * Managed, developed, and operated Ice/Deck Hockey Leagues and Tournaments; successfully formed one of the largest hockey leagues in the country. * Consultant for youth associations, government organizations, and municipal recreation departments. _________________________________________________________________________ TOWN HEALTH INSPECTOR Town of Brimfield, Brimfield, MA (2004 - 2008) HEALTH AGENT / INSPECTOR * Inspected Flea Market Vendors, Restaurants, Schools, C-Stores, Campgrounds, Hotels and Motels, as well as Bed & Breakfast Facilities. * Ensured all businesses met State and Federal health and safety codes and guidelines. * Addressed non-compliant matters with business owners; followed-up and enforced standards. * Completed and submitted Inspection Reports to Board of Health. _________________________________________________________________________ OPERATIONS MANAGEMENT EXPERIENCE Sluch Puppie of Southern New England, West Springfield, MA (2001 - 2003) OPERATIONS / SALES MANAGER * Managed a family owned beverage/food service franchise with over 500 retail/food service accounts. J. Polep Distribution Services, Chicopee, MA (1997 - 1999) FOOD SERVICE DIRECTOR * Directed and managed a wholesale food service division. * Responsible for development, training, sales, profits, services, new product lines and programs. J. Polep Distribution Services, Chicopee, MA (1985 - 1991) VICE PRESIDENT OF OPERATIONS * Managed the operations of a wholesale business with approximately 100 employees. * Designed an employee manual on policy and procedures to enhance safety, efficiency, improve customer service, overall service and profitability. * Developed strategies to market and advertise new product lines and programs for sale to retailers. B.T. Energy, Inc., Ludlow, MA (1983 - 1985) DIRECTOR OF OPERATIONS * Directed the operations and development of a 10 unit, retail gasoline/food service convenience food store chain throughout New England with approximately 96 employees. * Established a purchasing program to ensure profitability through vendor price negotiations, a proper mix of products, and competitive pricing within each marketing area. * Developed and implemented bookkeeping and accounting methods for

the security of cash and inventory control. F.L. Roberts & Co., Inc., Springfield, MA (1980 - 1982) RETAIL OPERATIONS MANAGER / PURCHASING MANAGER * Designed and managed the conversion of 12 gasoline stations into combination gasoline and convenience food stores. * Hired, trained, and managed supervisors to oversee all locations. * Created a procedure manual with operational controls to ensure financial security. * Directed and coordinated all purchases of resale items and internal business supplies. * Interfaced materials with user departments, 67 gasoline stations, 12 convenience food stores, five car washes, three restaurants, a 16 bay car care facility, and corporate offices. Lehigh Oil Company, Norwich, CT (1979 - 1980) DISTRICT SALES SUPERVISOR & CONSULTANT * Designed and converted 11 gasoline stations into gasoline/convenience food stores throughout New England. * Hired, trained, supervised, merchandised, and created operating procedures. Cumberland Farms, Inc., Dedham, MA (1973 - 1979) SALES SUPERVISOR / STORE MANAGER / MERCHANDISER * Managed 252 employees in 42 gasoline/convenience food stores. * Organized and implemented company policies and procedures. First convenience food store Beer Permittee in the State of CT. * Set-up 230 newly constructed gasoline combination convenience food stores according to blue prints and store layouts. * Updated old stores throughout New England following Federal, State, and local guidelines. _________________________________________________________________________ EDUCATION / CERTIFICATIONS Certified Food Safety Manager,National Registry of Food Safety Professionals Certificate of Ice Arena Operations, iAIM Ice Arena Institute of Management Forklift Truck Certified, CPR Certified Human Resources, Time Management, Security and Cash Management Courses Public Speaking and Writing Courses, Dale Carnegie Institute Computer Courses, Horizons, Windsor, CT Diploma, Enfield High School, Enfield, CT _________________________________________________________________________ SPECIAL AWARDS Rookie of the Year Award & State Senate Humanitarian Award Commonwealth of Massachusetts State Senate, Official Citations Red Cross Hometown Hero Award (performed CPR and saved a life)