MARK A. CANUTE 336 Idaho Lane Murphy, TX 75094 Email: mc15c546e@westpost.

net Tel/Fax: (972) 461-0616 INSIDE SALES REPRESENTATIVE * * * * * * # 1 Ranked Coach America National Charter Salesperson April 2011. Peer-surpassing sales closer at Kaplan Professional Schools. 38 times Top Performer in Harley-Davidson production specialty in 2009. Dynamic "customer first" relationship developer as quoted by former clients. Experienced negotiator, including military and government contracts. Bilingual, French conversational.

CLIENT QUOTES ..."If Mark is typical of the kind of people in your organization, you are indee d very fortunate." William P. - Harley-Davidson Motor Company ..."Thank you for your candor...and good advice." General Arthur M. - United States Air Force ..."helped us when no one else could!!...your great service sold me!!" Gary G. - American Red Cross SELECTED ACCOMPLISHMENTS * Results-driven focus and superlative customer service at Coach America led to the Top Sales Ranking in the National Charter Sales Group in April 2011. * Diversity of business experience allowed me to easily relate to the various pr ofessions I was selling to at Kaplan Professional Schools, resulting in $11,000 more in average monthly sales than other salespeople in the team. * Negotiation skills at Harley-Davidson empowered our dealers to offer preferred credit pricing to their customers, gaining competitive advantage over local ban ks and other private lenders. EXPERIENCE Coach America, Dallas, TX 2010 - Present Inside Sales Representative Inbound sales of group charter bus transportation in major touring markets. Experian Consumer Direct, Allen, TX 2010 Customer Care Representative Inbound customer service call resolution related to memberships, and general cre dit education. Harley-Davidson Financial Services, Plano, TX 2007 - 2010 Underwriter / Credit Analyst Loan origination underwriting for motorcycles, with basic funding experience. Ne gotiations with H-D dealers on credit tiers, pricing and contract structuring. Kaplan Professional Schools, Carrollton, TX 2006 - 2007

Inside Sales Representative Inbound sales of educational courses and products to real estate, insurance, mor tgage and financial services professionals. EDUCATION Heriot-Watt University, Edinburgh, Scotland, U.K. School of Business, M.B.A Program. Coursework in Negotiation, Marketing and Orga nizational Behavior Palmer College of Chiropractic, Davenport, IA Doctor of Chiropractic Olney Central College, Olney, IL Associate in Science, Liberal Arts SKILLS OVERVIEW Excellent written and verbal communications; writing samples available upon requ est. Software Applications: Distinctive, Daybreak, Oracle, Novell, Goldmine, Yahoo IM , MS Word, Outlook, Outlook Express, Excel, Money, WordPerfect, Intuit QuickBook s, Everest, Lotus Notes, 1-2-3, Approach.