Elizabeth Goodwin 1320 Nettleton Court Riverside, CA 92506 Telephone: (207) 216-2079 eg15cdb00@westpost.

net _____________________________________________________________________ OBJECTIVE: To obtain a position within the Health Administrative field that allows me to apply my knowledge, skills, and education. EXPERIENCE: 2004-present Property Manager/Landlord I manage a 3-unit apartment building. This position requires screening potential tenants, conflict managemen t, excellent verbal and written communication, customer ser vice skills, and financial management. August 1994 - October 2004 at Saco Bay Orthopedic and Sports Physical Therapy. Positions Held: Front Office Manager In charge of front office responsibilities such as insur ance verification and benefit communication, scheduling, reception, transc ription, ordering supplies, and managing my subordinate. This position was fast-paced and required strong organiz ational skills, communication skills, flexibility, and teamwork. Medical Billing Accounts receivable for entire organization. Incoming pa yments were deposited and allocated to individual patient accou nts. This position required high-level training in the new electro nic medical billing system called Medical Manager. The ability to le arn quickly and have strong organizational skills was a must with th is position. Receptionist/Transcriptionist I worked directly under the front office manager. My res ponsibilities included assisting with insurance verification and benef it communication, answering phones, scheduling patients, tr anscription, filing, setting up charts for the day, and running erran ds as needed. This position required multi-tasking, organization, flex ibility, and the ability to type 60+ words per minute. Per Diem Medical Transcriptionist

Transcription for multiple offices within the organizati on while working from home. COMPUTER SKILLS: Proficient in Microsoft Office: Windows & Mac OS Experience in Medical Manager billing software EDUCATION: Bachelors Degree in Healthcare Administration University of Phoenix Phoenix, AZ Current GPA: 3.81 3 classes until completion Associate Degree in Medical Administration Northern Maine Community College Presque Isle, ME Graduated in June 1994 with a GPA of: 3.5 Member of the Phi Theta Kappa International Honor Society Medical & Science Classes: Anatomy & Physiology I&II, Ph ysics, Chemistry, Medical Instrumentation Southern Maine Community College South Portland, ME VOLUNTEER WORK: Education, fund raisers, summer camps Local Church in Kennebunk, ME Kennebunk Elementary School Alewive Road Kennebunk, ME REFERENCES: Susan Labreck, Business Manager Saco Bay Orthopaedic & Sports Physical Therapy 13 Park Street Saco, ME 04072 (207) 282-9463 Nancy VanValkenburgh (previous supervisor) (207) 926-3528 TEACHER RECOMMENDATION: Course Feedback: Elizabeth, what a joy it was to have you in this class. You have added value to this class. You have participated in and added substantially to furthering our k nowledge and enlightenment. You have added tools to your toolbox to help you tac kle your professional knowledge, management and leadership challenges. It is cle ar to me that you've grasped the learning objectives of this course. Now put the m to use as I know you will! Continue to use research as much as possible to bol

ster your rendition of personal experiences. This will make your work that much more powerful and consequently easily create the credibility you need to be succ essful. You have the requisite maturity and skills that others seek as well as a personality for others to emulate. Good Luck! You have a lot to offer and are a leader as well! Final Grade Recap Total Points Earned of 100 available pts Your grade for this class will be "A" Written by Dr. Denise Morrow Professor for Health Policy: the Past and the Future Completed on January 10, 2011 99.46