Confidential Resume Paula A.

Richburg, MHA 3601 Navarro Way * Frisco, TX 75034-8444 * 469-569-6395 * HEALTHCARE SERVICES PROVIDER EXECUTIVE Master of Health Administration with more than 20 years of experience and a prov en record of success in the areas of agile development, compliance, client servi ces and executive leadership. Most recent experience is as a vendor of software and services targeted to the provider community. Strong analytical sales, manage ment, and customer relationship management abilities combined with excellent int erpersonal and communication skills that allow me to work effectively with other people at all levels. * PROFESSIONAL EXPERIENCE SENIOR DIRECTOR 2010 to present Auditz, Incorporated Tampa, Florida A healthcare information technology company providing services and solutions in the areas of insurance eligibility and postacute care transfer recoveries. Responsible for analytics and quality assurance for the company's entire product portfolio. Accomplishments include: * Developing one of the company's two core products, * Designing and implementing the company's metrics and quality assurance system s, * Initiating a compliance management system and managing the compliance review of all processes * Establishing client and market relationships that added 35 health care system s (86 hospitals) to our client base PRODUCT OWNER 2006 to 2010 MedAssets, Incorporated Dallas, Texas A healthcare services company offering software and consulting solutions to phys icians and institutional providers in the areas of purchasing and revenue cycle management. Responsible for an "agile" development (SCRUM) team with three-year plans, annua l product plans, and operating budgets. Accomplishments included: * Took CostManager(r) (a "relative value" costing system) out of "alpha" releas e and moved it to the market, managing its ongoing support * Co-developed the first transplant pricing function within the contract manage ment system * Developed the first product-focused "wiki", Podcast and other tools internall y directed to the sales team DIRECTOR OF CONSULTING 2003 to 2006 Innovative Managed Care Systems, Ltd. & Accuro Healthcare Solutions, LLC Dallas, Texas A privately-held healthcare services company specializing in contract management and medical records systems, and its successor corporation. Managed the genesis of CarePricer(r), the industry's first point-of-sale system for hospitals and physicians, managing four employees. Accomplishments included: * Took CarePricer(r) into production * Managed CarePricer's(r) installation in several prestigious hospital systems * Assumed the initial customer service role of provided ongoing client support DIRECTOR OF CONSULTING 2002 to 2003 Health Resource Management (HRM) Dallas, Texas A privately-held services and consulting company focused on the healthcare reven

ue cycle. Managed and motivated a revenue cycle consulting team including two other employ ees. Key accomplishment: * Implemented a standardized "Charge Description Master" (CDM) for a large mult i-hospital system DIRECTOR OF ANCILLARY COMPLIANCE 1998 to 2002 QuadraMed Corporation, Compliance, Coding and Education Division Reston, Virginia A software and services company providing a broad spectrum of healthcare informa tion systems, and the ongoing support of those systems. Created the first position combining software development and client involvement . Accomplishments included: * Developed and supported the company's first ABN software and ClinicalFACTS(r) , a "medical necessity" software/consulting product * Developed the company's compliance program and Standards of Conduct * Responded to OIG compliance audits and monitored/managed Corporate Integrity Agreements ADMINISTRATIVE DIRECTOR 1986 to 1997 Columbia Regional Hospital/Women's and Children's Hospital Columbia, Missouri A short-term acute care hospital specializing in surgery with emphasis on orthop edic surgery; converted to a women's and children's hospital after acquisition b y the University of Missouri. Responsible for Respiratory Care, Diagnostic Cardiology, Neurology, and Laborato ry services. Indirectly responsible for up to 140 employees. Accomplishments included: * Installed the hospital's first cost accounting and clinical information syste ms * Co-implemented "Continuous Quality Improvement" throughout the entire hospita l * Introduced a respiratory therapy program for skilled nursing facilities * Managed JCAHO accreditation laboratory surveys with no Category One deficienc ies LABORATORY MANAGER 1980 to 1986 Columbia Regional Hospital Columbia, Missouri A short-term acute care hospital specializing in surgery with emphasis on orthop edic surgery. Responsible for all laboratory services (clinical and pathology) for a hospital laboratory and a commercial reference laboratory. Indirectly responsible for mor e than 100 employees. Accomplishments included: * Established a commercial laboratory with more than 100 physician clients * Implemented the lab's first clinical data systems * Eliminated survey deficiencies from both the College of American Pathologists and the American Association of Blood Banks EDUCATION University of Missouri - Columbia, MO Master of Health Administration, 1995 William Woods University (Fulton, MO) Bachelor of Science, 1976 PROFESSIONAL LICENSES, AFFILIATIONS AND SERVICE * Healthcare Financial Management Association * Certified Laboratory Technologist, HHS * Past President, Clinical Laboratory Management Association of Mid-Missouri

* Presentations to HFMA, AHIMA and HCCA * Articles in Healthcare Financial Management, Clinical Advisory Board, and Com pliance Newsletter TECHNICAL SKILLS * Microsoft Office 2003 through 2010; Windows XP, Vista and 7 and Mac OS-X COMMUNITY SERVICE * * * * * Abused and Neglected Children (Rainbow House, Columbia, Missouri) National Humane Society Volunteer to indigent care clinics Photography services for nonprofit organization