Consuela Porter 10626 Dauphin Chicago, Il 60628 225-685-9506 [1]cp15d675a@westpost.

net Summary Career An Administrative Assistant with experience in organization, customer service, and working in a professional environment. Extensive expertise in organizational responsibilities including massive preparations of mailing and labeling in a timely manner. Detailed skills in scanning, electronic filing, creating new filing systems, auditing, answering phones and exceptional customer service. Creative at implementing new formats for company documents. Execute consistency at maintaining accurate and precise work. EXPERIENCE OSO BioPharmaceuticals Manufacturing, LLC, Albuquerque, NM Human Resources Administrative Assistant 2008-2010

Assist in carrying out various human resources programs and procedures and all administrative tasks * Sorted and distributed ingoing/outgoing mail * Scheduled corporate meetings for executives and vice presidents * Prepared summaries and reports of FMLA/STD, Worker's Comp reports * Contacted insurance companies for follow-ups on benefits * Formatted and typed up offer letters * Conducted new employee orientations, administered pre-employment tests * Maintained HR Information System records and compiled reports from database as needed * Instructed new hire orientation; provided information and directions for new hire paperwork * Participated in administrative staff meetings taking minutes of meetings * Supervised and kept paper trail for in-coming visitor's sign-in and out activity * Updated information boards * Created advertisement flyers for special events and announcements * Participated in benefits administration to include claims resolution, change reporting, and approving invoices for payment, electronically updating FMLA/STD reports, mailing out new benefits information to site, calling in injury reports, provide weekly FMLA/STD reports

* Provided salary, current positions, date of hire information on employees * Executed a project of over 300 mail outs within a short period of time (specifically 2 days) * Recreated formats for Human Resources documents (internal/external job applications, performance management review forms, disciplinary forms, etc) * Maintained office supply and purchasing card responsibility Volt Temporary Services, Albuquerque, NM Human Resources Assistant Temp to hire 2007-2008 * Tackled and executed project tasks with massive amounts (over 300) of scanning and creating labeling for files in preparation for archives, mailing and shipping in a short and expedient time frame * Audited employee active and termed files * Provided customer service for front office * Managed in-coming calls * Compared and entered data from source documents Consuela Porter 225-685-9506 page2 * Assisted department in carrying out various human resources programs and procedures for all company employees * Compared and entered data from source documents * Compiled, sorted and verified accuracy data to be entered * Maintained records and files * Implemented and maintained file organization systems NORTHWESTERN MEDICAL FACULTY FOUNDATION, Chicago, IL Account Representative 2005-2007 * Posted payments and rejections to patients accounts * Identified accounts that need to be refunded * Balanced bank batches according to money posted * Verified accuracy of patients invoices * Reviewed account balances * Contacted insurance company for verifications and status of patients accounts SILKY REFLECTIONS HAIR SALON, Chicago, IL

Owner and Stylist

1996-2005

* Kept record of each client's history of hair treatments and services * Performed daily operations in salon * Serviced and maintained various hairstyles for each client * Provided consultation services * Appointment Setting * Created advertisement for business * Kept record of all inventory * Ordered products and supplies * Conducted in sales of products to customers and clients * Created a professional and comfortable atmosphere EDUCATION Kaplan University Online, Bachelor's in Communications, 2009-Present, Chicago State University, General Studies, 2001-2002 Professional Certifications Licensed Cosmetologist; Professional Administrative Assistant development classes Professional Development Fifteen dedicated years of excellent and professional customer service skills along with superior creative, interpersonal and people skills; ability to work tactfully and effectively with diverse individuals and personalities. Outstanding organizational, verbal, writing, and analytical reasoning skills; reliable and dependable in a fast -paced environment; working knowledge of Excel and PowerPoint; willing to advance skills as needed. Knowledgeable in Windows Vista; reliable and detailed oriented; excellent organizational skills in record keeping and files (more than 350 at a time); extensive data entry and 10 key stroke. References Visible links 1. mailto:cp15d675a@westpost.net