Steven R. Herr 3653 Mount Meeker St.

Wellington, CO 80549

To whom it may concern: As you'll see on the enclosed resume, the depth of my experience in retail offer s you the opportunity to hire a real pro who needs little or no training and who is comfortable and successful managing in any environment. Moreover, having managed in a retail environment for over three years, I believe that I now have the experience and skills that you are looking for. Managing a retail operation is not all that different from managing in any other environmen t; the focus is always on superior customer service to improve sales. Also, I ha ve learned to adapt to changing environments, as well as manage a variety of per sonalities and skill sets. As I am young and willing to grow, I also have no pro blems with relocating in the pursuit of new opportunities. My experience has al so taught me that relating with employees is a very important skill to have, som ething that I have demonstrated in the past and even given presentations on. A personal interview would allow me to demonstrate my talents. I look forward to hearing from you so that we can schedule a meeting. Sincerely, Steven R. Herr Enclosure

* 3653 Mount Meeker Street, Wellington, CO 80549*(970)412-2307*sh15fc374@westpost. net Steven R. Herr Objective To find a career in retail store management with a company that is family orient ed, recognizes hard work, and encourages a healthy work-life balance for all emp loyees. Professional Accomplishments Retail Store Manager (Wireless Vision) * Responsible for taking ownership of a location * Develop daily, weekly, and monthly sales goals for sales reps * Train reps to become sales professionals Assistant Store Manager (Safeway) * Supporting the Store Manager in total store operations * Develop weekly sales plans and schedules to fit plan * Professionally handle all customer and employee concerns Graduate of Retail Leadership Development Program (Safeway) * Developed leadership skills for a retail environment * Taught how to develop and read financial reports * Gained good knowledge of Microsoft Office applications Night Crew Manager (Safeway) * Responsible for ordering product for entire store * Developed organizational and planning skills * Learned that in order to gain respect of employees, you need to work alongside them Employment History January 2011-May 2011 Retail Store Manager Wireless Vision, Ft. Collins, CO

June 2010-January 2011 Internet Sales Manager Valley Dodge, Boulder, CO January 2007-April 2010 Assistant Store Manager Safeway Inc., Laramie,WY Sept. 2006-January 2007 Customer Service Rep Center Partners, Ft. Collins, CO Education May 2004 High School Diploma Mountain View H.S., Loveland, CO References Steve Canet, Former Manager Safeway, Laramie, WY (970)556-5975 Pat Gross Market Manager, Wireless Vision (720)278-9178 Bruce Johnston 2nd Assistant Manager, Safeway (970)581-4926