JOAN SUPRIA

OBJECTIVE
Service-focused social worker and program coordinator with a strong commitment t
o serving the needs of disadvantaged families with emphasis on developing strate
gies to work with recipients of conditional cash transfer programs leading pover
ty reduction while encouraging behavior change/modification.
Excel in program and organizational planning, with documented success overcoming
challenges of limited resources and financial constraints to design high-qualit
y, cost-effective and comprehensive service and training offerings.
Experienced in working with families and the elderly in providing care services,
backed by solid credentials (MSW) and in program, personnel and case managemen
t skills. ________________________________________
WORK EXPERIENCE
Operations Director/ Senior Social Worker/ Training Officer
6/2001- 2/ 2011, Ministry of Social Security, Jamaica W.I.
Responsible for the development of business rules and preparation of manuals fo
r Social Workers in the implementation of World Bank funded Conditional Cash Tra
nsfer Project - Program of Advancement Through Health and Education (PATH)
Program Contributions:
- Assisted in the preparation of Operations and other Manuals for the Project
- Designed Forms used in the implementation of project
- Coordinated the Social Work activities with a staff complement of 150 team
members to
deliver PATH nation wide
- Conducting Training Seminars for Staff and other Stakeholders .
Office Manager
11/1995 5/2001 Social Welfare Parish Office
Ministry of Labor and Social Security, - St. Tho
mas, Jamaica
Program Contributions:
Managed the activities of the Contributory and Non-Contributory Social Security
Divisions of the Parish Office ensuring that the policies of the Central Ministr
y are implemented at the local level.
- Ensured the collection of Social Insurance contributions of emplo
yees are paid
paid over by employers
- Ensured prompt processing and disbursements of Social Security
pensions
- Ensured applications for Government Social Welfare benefits are i
nvestigated,
assessed and impartially disbursed
Public Assistance Administrator
2/1991-10/1995 Social Welfare Parish Office
Ministry of Labor and Social Security, - St. Thoma
s, Jamaica
Program Contributions
Provided leadership in coordinating the work of Social Workers and Social Worker
s Aides in providing most appropriate assistance geared at improving the lives a
nd welfare to the most vulnerable.
- Supervised the operations of the Public Assistance Division of the Parish offi
ce
- Managed case conferences
- Counseled Families requesting government assistance and referred to appropriat
e agencies
- Facilitated supportive services/counseling for clients to address special conc
erns and utilization of limited family resources.
Public Assistance Social Welfare Officer
7/1981-1/1991 Social Welfare Parish Office
Ministry of Labor and Social Security, - St. Thomas
, Jamaica
Program Contributions
Interviewed applicants for Government Welfare Programs and made meaningful co
ntribution in providing guidance and referrals aimed at the improvement of the q
uality of life of vulnerable families and individuals
- Conducted field and home visits, investigated, and assessed the circumstances
of applicants and made recommendations for assistance
- Maintained an active caseload of approximately 200 families
Unit Secretary Part Time
5/22/2011 present Morris Hall Home for the Aged
Provided administrative assistance to the Unit.
Program Contributions
- Maintain records in residents charts
- Make appointment and prepare charts for residents
- Respond to queries of Family members regarding residents affairs
EDUCATION
- University of the West Indies, Mona, Jamaica (2004)
Master of Science -Social Work (MSW) Administration of Social Services

- University of the West Indies, Mona, Jamaica (1998)
Bachelor of Science (BSc.)- Social Work Special
Internships:
Student Liaison Officer Community Outreach Department POISED for Success - Welf
are to Work Program - Medgar Evers College Brooklyn, New York, 2003 (8) wee
ks Summer 2003
ADDITIONAL INFORMATION
ADJUNCT TRAINING
Technical Report Writing Course IDB/PIOJ Public Sector
Training Program - 2007
Monitoring and Evaluation of Social Programs -
IDB/PIOJ Public Sector Training Program 2006
Voluntary Counseling and Testing Skills Course (HIV) Ministry of Health Jamaic
a in collaboration with the JHPIEGO Corporation - 2006
Training Conference Treating children who are traumatized by sexual violence
Jamaica Association of Social Workers 2004
Proficient in Microsoft Word, Excel and Power point applications.