AMY SCHMAUS 12625 Viewpoint Lane Burleson, TX 76028 817.583.3377 as17c099e@westpost.

net Qualifications * Proficient In Microsoft Office * Experienced coordinator, leader and team player * Pro-active communicator with the ability to find and solve problems quickly * Ability to organize, prioritize and work under extreme pressure, high work loa d and deadlines * Excellent Interpersonal skills CAREER HISTORY Scott M. Staffel D.D.S. Bedford, TX March 2011 - July 2011 Hygiene Coordinator * Pull daily reports regarding hygiene schedule and follow up with patients to s chedule appointments * Maintain hygiene schedule to ensure that it is accurate at all times * Verify patient insurance upon check-in or check-out of by contacting the insur ance company or electronic verification * Pro-actively book patients for follow-up appointments * Answer phones as needed * Maintain and update patient charts while ensuring strict confidentiality * Provide Doctor with daily reports of new patients and daily production * Proficient in EagleSoft Robert Batton D.D.S. Fort Worth, TX June 201 0 - March 2011 Justin Harlin D.D.S. Hygiene and Doctor Coordinator/Financial Coordinator * Maintained multiple hygienist and Doctors schedules to ensure that it was accu rate at all times * Verified patient insurance upon check-in or check-out of by contacting the ins urance carrier or electronic verification * Collected payments from insurance carriers and patients and provided a daily r econciliation of receipts * Pro-actively booked patients for follow-up appointments * Answered phones as needed * Maintained and updated patient charts while ensuring strict confidentiality * Proficient in Dentrix Westgrove Dental Care Carrollton, TX Jul 2008 - Jul 2009 And Orthodontics Hygiene and Doctor Coordinator/Financial Coordinator * Maintain patient scheduling for multiple doctors including presentation of tre atment plans, financial arrangements and appointment follow up. * Responsible for verifying insurance coverage for new patients and maintaining records for current patients. * Perform general office duties as required including patient check in, appointm ent confirmation calls and daily financial close out. Proficient in Practice Works

FedEx Office Dallas, TX Mar 2004 - Aug. 2007 Assistant Manager * Managed team members to meet daily production and retail goals to optimize eff iciency and increase customer experience. * Lead team to ensure customer requests are completed according to customer`s re quirements, on time and with the highest quality. * Lead quarterly team production meetings to review company operating procedures and communicate improvements to enhance the effectiveness of the center in meet ing or exceeding center performance targets. * Trained new associates upon hire * Daily reconciliation of branch office receipts in a store with gross sales in excess of 1.5 million dollars per year * Implemented a production tracking process to reduce waste an ensure exception al customer service * Performed various essential administrative tasks as required. Advanced Temporaries/Seay Center Plano, TX Oct 2002 - Feb 2004 Mental Health Technician * Duties included close supervision of clients, nightly paperwork for each patie nt, admission of paperwork for new patients and general office duties. * Facilitated and supervised group therapy sessions. EDUCATION PCI Health Training Center Dallas, TX Aug 2001 - Jul 2002 Successfully completed Mental Health Technician training program.