RENE C.

CICERONE
1725 Novato Blvd. Apt. 22 Novato, CA 94947 415-424-5234 rc1af4c5a@westpost.ne
t
COUNSELOR
DEVELOPMENTALLY DISABLED DRUG/ALCOHOL ADDICTION ELDERLY CARE
C
lient-centered healthcare professional with a 10+ year track record in elderly c
are, drug/alcohol counseling and proactive patient support. Skilled in quickly u
nderstanding particular needs and collaborating with the treatment team to devel
op an effective and efficient plan of care. Seasoned in advising on federal, sta
te and county programs, Section VIII housing, insurance issues and developing ke
y partnerships with community resources. Passionate in providing the highest le
vel of quality care.
Group Management Financial Duties Administrative Skills Patient Transport Or
ganizational Workflow
Night Shift Operations Socialization Medical Care Event Planning Donor Relat
ions Supervision
Community Relations Development Family/Caregiver Support Strong Oral/Written C
ommunication Recreation Activities Lifeskills Training Staff Support 24hr On-
Call Education Treatment Plans
PROFESSIONAL EXPERIENCE
HELEN VINE DETOX CENTER SAN RAFAEL, CA 2009-PRESENT
Substance Abuse Counselor/Process Group Facilitator
Leveraged 10+ years in retail management plus work as a Mental Health Counselor
and Senior Services Volunteer for the elderly to serve on the front lines of dru
g/alcohol addiction for this non-medical detoxification program. Worked with a w
ide demographic of male/female clients from homeless environments, shelters, cou
rt references and new releases from prison.
Spearheaded administrative functions to ensure organizational workflow. Served o
n a 24hr call basis, responding to emergencies and transporting clients to hospi
tals as needed. Collaborated with patients to develop treatment plans, future go
als and further options for rehab such as sober living environments. Aid clients
in issues related to Section VIII housing and disability insurance.
Key Accomplishments
Earned high praise from facility leadership for a strong work ethic, dedication
to client care and ability to work with the most challenging patients.
Gained clients trust through demonstrating honest care and concern with an emph
asis on honesty and non-judgment of past actions.
Developed expertise in federal/state/county aid programs as well as legal optio
ns and advised in-patients and out-patients in applying and utilizing available
resources.
Led a process group of up to 17 participants.
LIFEHOUSE SAN RAFAEL, CA 2009-2011
Mental Health Counselor
Oversaw a caseload of up to 7 developmentally disabled individuals aiding them i
n proactive life-skills training, community integration, advocacy, referrals and
government resources. Provided 360 support of clients financial, mental, emotio
nal and physical well-being. Drove patients to appointments, helped manage their
bank accounts, develop life budgets and ensure rent and bills were paid on time
.
Requested by facility leadership to head the Emergency Program. Collaborated wit
h community resources such as the Red Cross, MDs, healthcare professionals and c
ity fire departments to prepare for possible emergencies, ensure supplies were a
dequate and identify ideal responses. Built care partnerships with family, clien
ts and caregivers.
Key Accomplishments
Initiated travel to parks, YMCAs and outings to provide recreational opportunit
ies and aid in socialization.
Learned quickly proper nutrition and exercise requirements for different age gr
oups to make certain clients stayed healthy.
Used effective judgment to respond to emergencies such as hospital transport an
d taking medication.
RENEE C. CICERONE PAGE TWO rc1af4c5a@westpost.net
THE GLEBE CENTER OTTAWA, ONTARIO, CANADA 2000-2009
Volunteer
Served in a volunteer capacity for this non-profit organization while going thro
ugh immigration procedures to allow for gainful employment. Worked with facility
donors to demonstrate the value of their support and advocate for clients needs
. Administered medication and ointments as needed. Authored daily logs, detailin
g treatment progress and noting any issues. Took clients on walks for exercise a
nd socializing. Transported clients to medical and needed appointments. Utilized
strong communication and care skills to keep clients upbeat, positive and happy
.
Key Accomplishments
Aided elderly clients in groups up to 6 in life skills, providing emotional and
social support.
Verified that the night shift was on duty and aware of any problems.
Planned highly successful events for clients and donors.
** ** **
Career Note: Additional excellent experience as West Coast Promotion Account Man
ager, Qualiton Imports. Supervisor/Buyer, Star Classics. Classical Buyer/Store M
anager, Tower Records. Details furnished upon request.